2014 JEEP CHEROKEE Complaints
View complaints related to 2014 JEEP CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 2,580 complaints submitted for the 2014 JEEP CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2014 JEEP CHEROKEE- Columbus, OH
I was going 65-70mph on the high way. I received a notification to service the transmission. I immediately started to lose power and my speed began to decrease. I was unable to increase the speed with hitting the accelerator. As the speed was decreasing without my control I was able to make it to the shoulder, luckily. This was very dangerous as I was on a busy highway. If I did not make it to the should this could have been very dangerous for me and the other motorist on the highway. This happened twice. I took the car to the dealership and they replaced my PTO unit. This was a very expensive part. I have my invoice to send if needed.
Source: NHTSA WEB SITE -
2014 JEEP CHEROKEE- Overland Patk, KS
It is well known on Jeep Cherokees from 2014 forward use plastic oil filter housings instead of metal. Plastic part in this heated area causes failure and leakage of oil into exhaust manifold. This problem is so prevalent that all Jeep dealers and other repair shops know that Chrysler Jeep Dodge can’t even keep up the demand for the part replacement, AND still they do not make it out of metal. This problem is well known and costs $ 1000 - 1300 to repair. Why is NHTSA not forcing Jeep to recall all the Jeeps with problems and replace the oil filter housing with a metal product !! This is abuse to loyal Jeep owners, with a known problem which all participants are aware of, but no one is holding Jeep accountable !
Source: NHTSA WEB SITE -
2014 JEEP CHEROKEE- Buffalo Grove, IL
After filling up the gas tank the engine stalls at stop light. I must quickly place car in park and restart the engine. This happens multiple times as I drive home. Then as I start driving again the engine seems to be hesitant and feels like it is "bucking" me. After the first time this happened it seemed to go away after fuel level in tank went down. When I filled the tank again the problem reappeared. This has happened twice to me. This is really a life threatening hazard.
Source: NHTSA WEB SITE -
2014 JEEP CHEROKEE- Budd Lake, NJ
Car lost power and warning message on dash said to shift to park at o miles per hour.check engine light was on. When I bought this Jeep it lost power the first or second week of ownership. I took it back to dealer and they said they couldn’t find anything. The car would loose power and the above message would come up. Could happen when driving ar after take off. Problem has not been reproduced. Dealer said wire shorted out and burnt. Check engine light came on it also read message on dash stating to restart at park at zero speed.service transmissions,service park brake also would not dtart. This is about the deventh time this has happened in less then a year
Source: NHTSA WEB SITE -
2014 JEEP CHEROKEE- Dinuba, CA
On 6-2-2022, I was driving in Fresno ca with my 2 grandchildren age 1 &5. I was on shaw ave turning onto the freeway 99 when my transmission just left me stranded at the stoplights!! luckily I was not turning or oncoming traffic cars could of hit my car. Car would not move. I was stranded for about 1 hour before AAA tow truck came and pick me up!! Called my jeep dealership in dinuba and told them what happen. Best they could schedule a date to check the jeep was 1-17-2022(note this transmission was replaced about 1 1/2 years ago). The tow truck driver when he from the jeep at my home said when he trun it on the drop it off, it seem to get in gear??The following day I turned it on and tried to move it and it was working but an engine was on just like it turn in fresno when it left me stranded.The codes were PO420, P1DDD and P1CEE. I took the jeep to a local shop in Selma Ca and he plug in to a scanner is where I got the odes read, the last 2 he told me where transmission codes and would need a software flash at the dealership, he couldn't flash it. Pronto city auto was the name of the shop. He was kind enough to do it for free. Will schedule a dealership date, it 6-4-22 date of my report.
Source: NHTSA WEB SITE -
-
2014 JEEP CHEROKEE- West Chester , PA
I was driving on the highway and all of a sudden my car wanted me to shift into P to park while i was still in drive. My vehicle was hit passenger side as well in a hit and run incident. I pulled over and waited awhile and called the police then brought my vehicle home because it was not totaled. I tried to get coverage from my GEICO insurance but they were unable to help. Then February i was in a rear end collision from another gentleman on the way home from work. My vehicle was being repaired for a month and some change until i got it back. At first I thought it was the battery or alternator going bad, but a diagnostic test showed normal for both. I’ve tried different gas thinking it could be bad gasoline. When the vehicle shuts down it’s difficult to get it to restart. Now it is saying service 4WD which i believe is something with the transfer case because its not the axels or differentials which I had replaced from Jeff D Ambrosia. Looking for assistance to get my vehicle driving safe and possible reimbursement or help, I have all my receipts from what has been done to my vehicle since I first bought it in 06/20/20 For my birthday present. There is a lot of more information that i want an advisor or assistance to know as far as what i have already paid out of my own pocket with dates and receipts (battery, axels ,rear diffs , alternator , etc) and try to diagnose it from there. I know about the mechanisms myself and my buddy who is an authorized mechanic. I am sure that after hearing all the difficulties and safety issues i have had i may be able to get some serious help and even possibly with my right side of my vehicle ! Thanks
Source: NHTSA WEB SITE -
2014 JEEP CHEROKEE- York, SC
The contact owns a 2014 Jeep Cherokee. The contact stated that after refueling the vehicle and driving at undisclosed speeds, the vehicle vibrated and stalled. The transmission warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 35,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 JEEP CHEROKEE- Boston, MA
ACCELERATION AND EMERGENCY BRAKE WHEN I PUT ON THE BRAKES THE CAR ACCELERATES AND TRYING TO GET ON EXPRESSWAY ITS A LONG TIME BEFORE THE CAR CAN GO FULL POTENTIAL. THE EMERGENCY BRAKE COMES ON UNEXPECTED. I DONT FELL SAFE WHEN EMERGENCY BRAKE COMES ON AT ANY GIVIN TIME. IF I BRAKE AFTER I LET GO OF BRAKE CAR ACCELERATES AND GOING ON A CURVE IS THE SAME AND ITS VERY SCARY. I TOOK TO DEALER FOR RECALL AND THEY UPDATED NODULE FOR GEARS I WENT BACK AND THEY DID UPDATE ON TRANSMISSION NODULE. GOT THE CAR BACK 2 DAYS AGO THE FIRST DAY IT STARTED AGAIN ON ACCELERATION AFTER BRAKING. THE 3RD DAY ENGINE LIGHT CAME ON. HOW CAN THEY SELL A JEEP LIKE THIS MY LIFE IS VALUABLE AND I DONT FEEL SAFE. I DONT TRY MY CAR FAR SCARED IF I GET IN TO AN ACCIDENT AND I ONLY HAD THIS CAR FOR 6MONTHS BEEN GOING BACK AND FORTH LITERALLY EVERYDAY TO FIX THE ISSUE AND NOONE IS DOING ANYTHING. PLEASE DO SOMETHING. IT HAS BEEN INSPECTED 4 TIMES AND THEY CANT FIND WHAT THE PROBLEM IS. NO WARNING TILL 4 MONTHS AFTER PURCHASE THEN ENGINE LIGHT WAS COMING ON AND OFF.
Source: NHTSA WEB SITE -
2014 JEEP CHEROKEE- Las Vegas, NV
The 4WD will not work, so any time I need the 4x4 capability it is not available. I read that this problem can also prevent the car from going into park, so it can roll and cause an accident, so now I am afraid to drive it at all . It is not fixed yet.
Source: NHTSA WEB SITE -
2014 JEEP CHEROKEE- Greensboro, NC
The vehicle speed accelerates on its own when trying to come to a complete stop which almost caused me to rear end another car at a traffics light, the powertrain is completely off and creates an unsafe riding experience which impacts the steering and control of the vehicle, stalls randomly. There is rough shifting with the transmission, which jerks the car periodically. When driving at a speed above 60 entire vehicle shimmer and shakes uncontrollably, feels like the tires are getting ready to detach from the vehicle when driving at higher speeds and mostly when trying to come to a complete stop.
Source: NHTSA WEB SITE