2018 JEEP CHEROKEE Complaints

WHILE DRIVING THE VEHICLE BEHIND TO STALL AND THEN CUTS OFF IN THE RAID WITHOUT WARNING, AS I TURNED INTO TRAFFIC. VEHICLE STARTS WITH NO WARNINGS OF ANY SORT BUT THEN AS I AM DRIVING CUTS OFF AS I AM TURNING INTO THE ROADWAY AND THERE IS TRAFFIC

AS PULLING OUT INTO THE ROAD THE VEHICLE STUTTERED AND DOGGED DOWN VERY BAD EVEN MASHING THE GAS TO THE FLOOR THE VEHICLE WOULD NOT GO. A LIGHT CAME ON SAYING THROTTLE SHIFT CONTROL RESET NEEDED. VEHICLE STARTED TO GO AND THEDOGGED DOWN AGAIN. VEHICLE KEEPS DOING IT. TOOK IT TO JEEP DEALERSHIP AND THEY ARE SAYING IT ONLY NEEDS A OIL CHANGE . EVEN THOUGH IT DOESN'T

WE HAVE A 2018 JEEP CHEROKEE. WE WERE DRIVING BACK HOME FROM CHICAGO AND WE HEAR A DING. WHERE THE SPEEDOMETER IS THE WORDS SERVICE SHIFTER POPPED UP. NEXT TO THE SHIFTER ALL THE LIGHTS WERE LIT UP. WE PULLED OVER AND TURNED THE CAR OFF AND BACK ON AND IT WENT AWAY AND CONTINUED DRIVING NORMALLY. THIS HAD NEVER HAPPENED BEFORE AND NO SIGNS OF ANYTHING WRONG AND THE CAR WAS DRIVING FINE OTHER THAN THE SERVICE SHIFTER ISSUE.10 MINUTES LATER ON THE SAME DRIVE THE SERVICE SHIFTER WORDS POPPED UP AGAIN ALONG WITH THE LIGHTS NEXT TO THE SHIFTER. WE AGAIN PULLED OVER TURNED THE CAR OFF AND BACK ON AND IT WAS FINE. ABOUT 2-3 DAYS LATER IT HAPPENED AGAIN. I WOULD SAY NOW THAT IT ONLY HAPPENS 1-2 TIMES A MONTH. EVERY TIME IT HAPPENS WE DO NOT CONTINUE TO DRIVE WHEN IT POPS UP. WE INSTANTLY PULL OVER AND TURN IT OFF AND BACK ON. ITS ALWAYS WENT AWAY ONCE WE TURN IT BACK ON BUT IT'S DOES CONTINUE TO HAPPEN. IT'S NEVER HAD ANY ISSUES OTHER THAN THIS. WE HAVE READ THAT OTHER CARS HAVE BEEN AFFECTED AND THAT ANOTHER JEEP CHEROKEE WHEELS LOCKED UP AND THEY GOT INTO AN ACCIDENT. WE HAVE CONTACTED THE DEALERSHIP ABOUT THIS ISSUE AND THEY SEEM TO HAVE NO IDEA ABOUT THIS. WE ARE CONCERNED FOR OUR VEHICLE, OUR SAFETY, AND THE SAFETY OF OTHERS.

VEHICLE SHUTS DOWN FOR NO APPARENT REASON, GAS PEDAL DOES NOT WORK, BRAKE DOES ... DEFINITELY A SAFETY ISSUE

WHEN I PUT MY JEEP CHEROKEE IN REVERSE, MY SCREEN STARTED GLITCHING AND THEN 'SERVICE SHIFTER' CAME ON MY SCREEN. WHEN I LOOKED DOWN AT MY SHIFTER, ALL THE LIGHTS WERE LIT UP, SO I PUT IT IN PARK AND CUT THE ENGINE OFF. WHEN I STARTED IT IT WAS GONE. THE NEXT DAY, THIS CAME ON AGAIN - AS I STARTED THE CAR SO I AGAIN, SHUT THE ENGINE OFF AND RESTARTED IT. AFTER GETTING 2 MILES DOWN THE ROAD, THE SERVICE SHIFTER CAME BACK ON AND NOT EVEN 15 SECONDS LATER, MY CAR ABRUPTLY PUT ITSELF IN PARK, MY LIGHTS WENT HAYWIRE, MY STEERING WHEEL WENT STIFF AS IF THERE WAS NO POWER STEERING AVAILABLE, ALL AS I WAS SLOWING DOWN TO A STOP SINCE I'VE READ ABOUT PEOPLE WRECKING AFTER THIS LIGHT CAME ON. I CHECKED MY VIN FOR A RECALL, BUT COULDN'T FIND ONE AND I AM NOT ABOUT TO PAY OUT OF POCKET FOR AN UNSAFE HUNK OF METAL. I'M STILL UNDER WARRANTY AT 32,800 MILES ON MY 2018 JEEP CHEROKEE, BUT I FULLY INTEND ON LETTING EVERY PERSON I KNOW THAT HAS AN FCA PRODUCT TO STAY AWAY FROM THEM IF THIS DOES NOT BECOME A RECALL. THE PICTURES BELOW ARE OF THE FIRST TIME WHEN I WAS BACKING UP IN MY PARENTS DRIVEWAY. I DIDN'T GET PICTURES OF THE SECOND TIME DRIVING DOWN THE ROAD BECAUSE MY FOCUS WAS ON GETTING HOME SAFELY TRYING TO NOT GO OVER 25-30 MPH.

THE REAR BRAKE CALIPERS STUCK ON AND WORE THE REAR BRAKE PADS AND ROTORS OUT IN THE FIRST 50,000 MILES. THE FRONT BRAKES BARELY SHOW SIGNS OF WEAR.

WITHIN THE FIRST 3-5 MINUTES OF DRIVING THE VEHICLE AFTER STARTING IT, AN ERROR MESSAGE WILL APPEAR THAT SAYS TO PUT THE VEHICLE IN PARK AND SELECT A GEAR. THIS MESSAGE USUALLY APPEARS WHEN I BEGIN SLOWING DOWN TOWARDS A STOP LIGHT OR STOP SIGN AND PREVENTS ME FROM ACCELERATING AND I ALSO LOSE MY POWER BRAKES. ONCE MY VEHICLE IS STOPPED. I'LL SWITCH INTO PARK LIKE THE VEHICLE SAYS BUT WHEN I SWITCH BACK TO DRIVE I HAVE NO POWER. I HAVE TO TURN THE CAR OFF AND ATTEMPT TO RESTART TO GET POWER AGAIN. MULTIPLE TIMES THIS ERROR HAS CAUSED THE CAR TO STALL AND CUT OFF WHILE STILL IN MOTION. ONCE THE CAR IS OFF, I HAVE TO USUALLY WAIT 2-3 MINUTES TO RESTART IT AN IT CAN TAKE MULTIPLE ATTEMPTS TO RESTART THE VEHICLE. THIS ERROR IS EXTREMELY DANGEROUS AS IT CAUSES THE VEHICLE TO LOSE POWER WHILE DRIVING AND LEAVES THE DRIVER STRANDED WITH THE VEHICLE IN THE MIDDLE OF THE ROAD OFTEN IN AN INTERSECTION.

BOUGHT JEEP HAD IT FOR APPROX. 7 MONTHS (OCTOBER 2019) AND IT WOULD SHIFT REALLY HARD, THEN ONE DAY DRIVING FROM HOME TO STORE, THE JEEP JUST STALLED ON STREET, TURNED OFF ENGINE, RESTARTED AND DROVE TO DESTINATION. I BROUGHT MY JEEP IN 4X BEFORE THEY HAD REPLACED A WHOLE NEW ENGINE DUE TO IT BURNING OIL. ROUGHLY 3 MONTHS LATER (JANUARY), JEEP WAS IN DRIVEWAY, DROVE TO WORK AND TWICE THE SAME DAY SLAMMED INTO GEARS, TOOK IT BACK TO JEEP, THEY SAID GEARS NEEDED TO BE RESET. IT SEEMS WHEN I USE 4X4 TO SNOW, ITS FINE, WHEN I TURN IT OFF A COUPLE DAYS LATER IT SLAMS INTO GEARS. YESTERDAY (MARCH 2020) VEHICLE WAS PARKED IN DRIVEWAY, REVERSED TO LEAVE AND LIGHTS CAME ON DASH FOR SHIFTER NEEDS REPAIR, TURNED OFF ENGINE, RESTARTED, RESUMED DRIVING AND LIGHTS WERE OFF. PARKED JEEP IN DRIVE WAY, NEXT MORNING REVERSED AND DROVE TO WORK, REVERSED INTO SPACE AND LIGHTS CAME ON AGAIN THAT SHIFTER NEEDED MAINT REPAIR. I HAVE NOW 53,000 MILES. I TAKE JEEP IN AGAIN TO BE LOOKED AT FOR SHIFTER. I HAVE TAKEN THIS VEHICLE IN AT LEAST 11 TIMES SO FAR FOR ENGINE, GEARS SLAMMING, SHIFT SAYING NEEDS MAINT REPAIR. SINCE JUNE 2019

THE SERVICE SHIFTER LIGHT COMES ON ALL THE TIME. IT LIGHTS UP ALL THE LIGHTS ON MY SHIFTER AND FREEZES MY DASHBOARD SCREEN TO JUST SHOW THE MESSAGE SERVICE SHIFTER. IT STAYS LIKE THIS UNTIL I TURN MY VEHICLE OFF AND THEN WHEN I WAIT A BIT AND TURN IT ON AGAIN IT WILL BE OFF BUT IF I DON'T WAIT LONG ENOUGH IT WILL STILL BE ON. IT WILL COME ON NO MATTER WHAT SPEED I AM GOING. I CAN BE GOING AT HIGHWAY SPEEDS OR STOPPED IN TRAFFIC. I HAD IT COME ON YESTERDAY AS SOON AS I STARTED MY CAR BEFORE I EVEN PUT IT IN GEAR. IT CAN HAPPEN MULTIPLE TIMES IN ONE DAY OR NOT HAPPEN FOR A WEEK. I AM CONCERNED THAT WHEN I AM DRIVING ON THE HIGHWAY THIS COULD LEAD TO A MAJOR MECHANICAL BREAKDOWN AND CAUSE AN ACCIDENT.

THE ENGINE BURNS THROUGH ALL OF THE OIL IN ABOUT 1500 MILES OF DRIVING. OIL HAS TO BE FILLED IN BETWEEN OIL CHANGES OR ENGINE WILL STOP WITH NO WARNING OR OIL LIGHT... ENGINE STOPS WHILE MOVING