2018 JEEP CHEROKEE Complaints
View complaints related to 2018 JEEP CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 640 complaints submitted for the 2018 JEEP CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 JEEP CHEROKEE- CLIFTON HEIGHTS, PA
IRREGULAR OIL CONSUMPTION IN THE 2.4 LITER MODEL OF THE JEEP CHEROKEE. WHILE DRIVING ON THE HIGHWAY THE CAR SHUT OFF DUE TO LOW OIL PRESSURE. THERE WAS NOT ANY WARNING AND THE CAR WAS NOT DUE FOR AN OIL CHANGE.
Source: NHTSA WEB SITE -
2018 JEEP CHEROKEE- MOORESVILLE, NC
THE AIRBAG SYSTEM LIGHT IS ON THE SAME RECALL FOR THE 2019 JEEP CHEROKEE, WHICH WHEN YOU TAKE IT IN THE DIAGNOSTIC IS A COST FOR THE SAME THING GOING ON WITH THEIR 2019 JEEP CHEROKEES SO THE RECALL SHOULD BE ON BOTH YEARS JUST NOT THE 2019. IF YOU DON'T HAVE IT RESET THEN THE AIRBAGS WILL NOT DEPLOY IF YOU BE IN AN ACCIDENT WHICH IS NOT SAFE.
Source: NHTSA WEB SITE -
2018 JEEP CHEROKEE- DALLAS, GA
MY 2018 JEEP CHEROKEE LATITUDE PLUS SHUT OFF WHILE DRIVING. THE FIRST TIME (12/8/2019 @ 1200 HRS) I WAS PULLING UP TO A STOP SIGN AND IT JUST SHUT OFF. NO DASH INDICATOR WARNING LIGHTS AND IT HAD PLENTY OF FUEL. THE SECOND TIME (12/9/2019 @ APPRX 1600 HRS)I WAS TURNING LEFT ONTO A VERY BUSY CITY STREET AND IT SHUT OFF. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD SO I WOULDN'T GET HIT. AGAIN NO WARNINGS AT ALL. AFTER APPRX 10 MINUTES CAR WAS ABLE TO RESTART. DROVE STRAIGHT TO DALLAS DODGE(APPRX 23 MILES.) THEY SAID IT WAS LOW ON OIL. SHOULD ADD OIL OR GET OIL CHANGE. BUT SINCE THEY WERE CLOSING THEY DID NOT HAVE ANYONE WHO COULD HELP. ALSO SAID AN OIL CONSUMPTION TEST NEEDED TO BE DONE, BUT THEY COULD NOT PERFORM IT. OIL CHANGE PLACES WERE CLOSED. I DROVE TO AUTO ZONE AND PURCHASED A 5 QT BOTTLE OF SYNTHETIC OIL. ADDED 3 QTS. TO FILL. 16-DECTOOK CAR TO APPOINTMENT @ ED VOYLES. THEY HAD TO ADD 1.5 QTS OF OIL. SAID TO BRING IT BACK IN 1000 MILES OR IF OIL GOT LOW BEFORE THAT, BRING IT IN SO THEY CAN MEASURE IT AND DOCUMENT AMOUNT OF TIME AND MILEAGE. 4-JAN2ND OIL CONSUMPTION TEST AT ED VOYLES. THEY HAD TO ADD 1 QT. SAID TO COME BACK IN 1000 MILES 1/15/20203RD OIL CONSUMPTION TEST. REQUIRED 2 QUARTS TO BE ADDED. SERVICE DEPT SAID ENGINE NEEDS TO BE REPLACED. THEY WILL CALL CHRYSLER/JEEP WARRANTY TO ORDER NEW ENGINE. HOWEVER, THEY SAID THEY WILL NOT PROVIDE A COURTESY VEHICLE I WILL HAVE TO RENT ONE.
Source: NHTSA WEB SITE -
2018 JEEP CHEROKEE- LEESBURG, VA
DRIVING THE VEHICLE ON A MAIN STREET AT ABOUT 45 MPH THE ENGINE STALLED COMING UP TO A RED LIGHT TURNING RIGHT. AFTER SHIFTING BACK TO PARK AND STRUGGLE TO TURN OVER AND RESTART, ABLE TO GET BACK HOME WITH SAME PROBLEM OCCURRING 2 MORE TIMES. REPLICATED THE ISSUE AGAIN PARKED AT THE HOUSE WITH A VERY HARD STRUGGLE TO START. STEERING AND ENGINE POWER COMPLETELY GONE.
Source: NHTSA WEB SITE -
2018 JEEP CHEROKEE- HOUSTON, TX
ALL OF A SUDDEN "SERVICE SHIFTER" WITH THE SHIFTER LIGHTS ALL ILLUMINATED RED. I'VE HAD NOTHING BUT PROBLEMS WITH THIS THING SINCE I BOUGHT IT. THE TRANSMISSION IS SPANKED. MY CAR WILL SHUT OFF IN MOTION AND NOT START BACK UP WHEN IT DOES THIS. I HAVE TO SIT AND WAIT FOR HOURS. I CALLED THE DEALERSHIP AND THEY ADVISED THERE IS NO RECALL ON THIS VEHINCLE. I CURRENTLY HAVE A 2018 THIS SHOULD NOT BE GIVING ME THESE ISSUES
Source: NHTSA WEB SITE -
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2018 JEEP CHEROKEE- CARTERSVILLE, GA
CAR RANDOMLY SHUTS OFF- HAS HAPPENED APPROXIMATELY 8 TIMES IN THE LAST12 MONTHS. CAR IS IN MOTION- AS BRAKES ARE APPLIED TO SLOW DOWN.. CAR JUST DIES WITHOUT NOTICE. SO FAR I'M LUCKY IT'S ONLY BEEN WHILE I'M NOT ON THE HWY. BUT APPROACHING A STOP OR TURN. TAKES A COUPLE MINUTES AND A FEW HARD CRANKS TO GET IT TO RESTART.
Source: NHTSA WEB SITE -
2018 JEEP CHEROKEE- CARTERSVILLE, GA
WHILE DRIVING ON SMALL HWY- ALL LIGHTS ON SHIFTER ILLUMINATE AND A SERVICE SHIFTER MESSAGE DISPLAYS, MESSAGE GOES AWAY AFTER STOP AND RESTART
Source: NHTSA WEB SITE -
2018 JEEP CHEROKEE- BELLA VISTA, AR
RIGHT WHEN MY VEHICLE HIT 25,000 MILES, I NOTICED THAT ON THE HIGHWAY WHILE IN MOTION THE SERVICE SHIFTER LIGHT CAME ON AND GEAR SHIFT LIGHTS ALL IN RED, P,R,N,D. YOU SHUT THE ENGINE OFF AND ALL TURN OFF THEN WHEN YOU START DRIVING AGAIN THEY'LL DO THE SAME. IT'LL STOP FOR A FEW DAYS AND THEN START AGAIN. FINALLY TOOK IT TO THE DEALERSHIP IT ENDED UP BEGIN WIRES AND A SHIFTER HARNESS. A LOT OF JEEP CHEROKEE 2017-2019 OWNERS ARE EXPERIENCING THE SAME THING RIGHT AROUND THE SAME MILES. THIS NEEDS TO BECOME A RECALL.
Source: NHTSA WEB SITE -
2018 JEEP CHEROKEE- CLINTON, TN
I BOUGHT THE CAR IN NOVEMBER 2018. THE FIRST 6 MONTHS I BATTLED THE WIND SHIELD WIPERS GOING OUT. AS I HAD TO SEE THE DEALERSHIP 5 TIMES BEFORE THEY WERE PROPERLY FIXED. NOW FOR THE PAST MONTH I HAVE HAD A SERVICE SHIFTER POP UP AND I HAVE CALLED THE DEALERSHIP AND THEY SAID THEY WOULD GET BACK WITH ME. NOW THE SERVICE SHIFTER IS POPPING UP EVERYDAY AND IT SEEMS JEEP HAS GOTTEN A LOT OF COMPLAINTS WITH THIS. NEED SOME ADVICE OF WHAT TO DO IF DEALERSHIP WILL NOT HELP. IT'S HAPPENING EVERY DAY!!!
Source: NHTSA WEB SITE -
2018 JEEP CHEROKEE- HENDERSON, NV
WHILE DRIVING , CAR WILL SHUT OFF ENGINE/ELECTRIC SHUTDOWN. IT HAPPENS WHILE THE CAR IS MOVING AND THE POWER STEERING GOES MAKING IT VERY SCARY. ONCE THE CAR COMES TO A STOP THE ONLY THAT COMES ON IS THE BATTERY LIGHT .
Source: NHTSA WEB SITE