2014 JEEP CHEROKEE Complaints

Vehicle is having issues with the PTU Same issue non trail hawks have been having but have a recall

vehicle show error on car screen to service 4wd. local mechanic did computer check and advised the PTO transfer case needs to be replaced. My car only has 73000 miles on odometer.

Unknown. While driving one day the traction light and check engine light came on and then the 2014 Jeep Cherokee Sport suv started shifting gears funny like on delay mode. Engine tach gauge showed engine was reving higher then normal but the vehicle wasnt moving any faster. Then when taking off from a standstill at a light the suv shifted like it was stuck on first and then jerked when it finally shifted up to next gear. Took it to Oriellys to have them hook up the scan tool and it read TCM - gear jerked while in neutral type of code.

My 2014 jeep Cherokee latitude has stalled on me 3 times. I got very lucky, but could have been seriously injured if people were cautious around me. My vehicle vibrates when it’s in a reverse and shifts hard. When I took it to the dealership they acted like they had no idea about what I was talking about.

Jeep put out a recall for the transmission and the recall was supposedly done the recall states that it would correct the issue of the car putting itself into neutral at any speed and making the driver return to park before he could re-enter a gear and redistribute power to the wheels. The recall should make the car go into a limp mode with limited power yet still producing power so it can exit from the roadway it's not doing that and this doesn't matter if it's 70 miles an hour when this happens it cuts the power to the wheels and your only option is to try to get out of traffic put the car in park and put it back in the gear. the recall by jeep was S 55 says it's been done but this car again is putting itself in the neutral it's been to three different Jeep dealers and finally I took it to an independent mechanic that finally figured out that this was probably the issue Jeep doesn't care I was almost hit by an 18-wheeler going through the mountains 2 weeks ago when the car took itself out of of gear and put itself into neutral as I was doing a pretty nasty switch from downhill to uphill in the Rocky Mountains with a semi coming down right behind me. I lost power on the uphill side on a three-lane highway on the innermost Lane with nowhere to go. I had no power I could not get back across traffic to get off the highway I ended up stopping traffic just put the car back in the park to restart hi feel like this is an incredible safety hazard and it clearly if they did the recall it has failed and it is doing exactly what the recall was to fix again thank you for your time and help

While driving on a moderately busy highway, felt the automatic transmission engage a gear shift down accompanied by a loud clunking sound and vehicle shudder. Immediately lost throttle control - stepping on the gas pedal didn't rev the engine/effect the vehicle RPMs, increase speed, or allow for any retention of control of the vehicle's speed beyond braking - and was fortunately able to put my hazards on and coast to the side of the road. If traffic had been any busier or I had been changing lanes at an on or off ramp this could have absolutely caused a collision through several common scenarios. "Service Transmission" lamp came on on instrument panel and the display screen in the center of the panel said Transmission failure, but no previous lamps or warning preceded this occurrence. Turned the vehicle off and visually inspected the engine compartment and beneath the vehicle, but neither showed any obvious issues or damage. Tentatively turn the vehicle back on, and while the service transmission lamp remained lit, no warning message displayed on the central display. Put vehicle in drive, and a softer "clunk" sound accompanied the gear engaging, but not as loudly as the initial sound. Was able to return to my residence using back roads with my hazards on, but experienced less power at stops to resume normal speeds. Pressing on the gas pedal returned very little increases in speed and even slight inclines were a challenge to go up. After less than a mile, the service transmission light turned off, but no improvement in power supplied. Attempted to drive the vehicle today (4/5/2022) and experienced the same loud clunk and total loss of power, causing the same accompanying warning message and lamp. No amount of turning off and back on remedied the issue and a neighbor and I were able to manually push the vehicle back to my driveway. The vehicle is scheduled for service 4/13/2022 with my mechanic, but available for inspection until then.

Leaving to go get Wife's computer today my Jeep ran terrible, kept trying to stall I just filled up at Costco to top off the tank yesterday. In the next subdivision after passing through the back gate the transmission "D" light started blinking. Pressing the gas pedal at 15 miles an hour did nothing. No forward acceleration nor any acceleration at all. Just coasted to pull over where I could safely as the Jeep coasted powerless. Pressing the gas peddle barely raised RPMs like a throttle car would have done. I had to stop the Jeep put it in park and then put it back in "D" drive and it at least my jeep moved forward when pressing the gas peddle. As I continued to drive out through the subdivision towards a main street, the transmission kept clunking and thumping. Felt like the transmission was loose and dangling under the Jeep, but it is still securely bolted to the Jeep. I decided to go back get Wife's car and drop the stupid Jeep off at the dealer again to find out what's wrong with it. At least if it broke down on the side of the road I could run our errands. This constant problem is a major safety concern. If this happens on the interstate it can easily cause a major crash. The dealer can't figure out what is wrong, or so they claim. This happens every couple of months. I don't trust Jeep to keep me safe while driving. This needs to be investigated so owners know the truth.

The parking brake is stuck on and cannot be disengaged Just happened today trying to go home, car sat for 7 hrs, I did not put the parking brake on No mechanic has seen it yet

The contact owns a 2014 Jeep Cherokee. The contact stated while driving approximately 65 MPH, the headlights and high beams were not working properly; then independently switched to a different setting. There were no warning lights illuminated on the instrument panel. The vehicle had not been diagnosed or repaired. The manufacturer had not been notified. The approximate failure mileage was 44,000.

Took our Jeep into dealership - Tom O’Brien Jeep in Greenwood, IN because check engine light was on. Was told it the codes were low voltage & the battery needed to be replaced which we did. Within 15 minutes of picking up the car, the check engine light was on again along with. 4WD message. Took it back to same dealership. Now we’re told PTU was going out & to get rid of the car. There is no recall on my VIN but was told there is an issue with the Cherokees & the PTU’s going bad. I’m reporting this issue so in can be included in your data.