2017 JEEP CHEROKEE Complaints

When stopping to turn the engine cut out while we were attempting to turn left. The car then alerted us to put the car into neutral to start ( Shift To Park Or Neutral Press Break + Select Gear.) We attempted to do as much in the middle of the intersection we were stuck in, posing a safety risk since we were in the middle of a left hand turn with on coming traffic. The lights, radio and dash were working at this point. We put the car into neutral and pushed it safely out of intersection and attempted to restart the engine, at this point the engine wouldn't turn over and there were no alerts. I called AAA for assistance. The service man who came out jumped my battery and got the car started. He informed me he gets many calls about Jeep Cherokees doing this and if a jump doesn't work he ends up towing the vehicle. I was able to drive the Jeep Cherokee back home since I didn't live too far away but as soon as I turned off my vehicle and tried to restart it the engine refused to turn over again and I got a check engine light. I attempted to start the Jeep Cherokee the next morning and was given a change oil soon message but nothing else, the engine wouldn't turn over, I called AAA for a tow to the mechanic. The next day the mechanic called me letting me know the car started right up for him and he changed my oil. He then ran diagnostics to see if anything came up. Nothing did, he also test drove it three times and started it six times to make sure it was running and told me that everything seemed OK but he read online that low oil levels will make Cherokee engines abruptly stop working. He advised me to check my oil before starting my car every time and report the issues here.

Vehicle would not shift into drive after backing out of driveway. Had to stop after rolling down hill and shift to park, then back to drive again to get the vehicle in gear. Service shifter light was repaired at the dealership 6 or 7 months ago. That problem has returned as well.

Service Shifter at approx. 27000 - all my gear lights red and the screen was locked to Service Shifter

The "Service shifter" notification continues to come on while driving. All shifter lamps light up which scares the driver not knowing what gear you are in. The driver has to pull over to turn off the vehicle and turn it back on to clear the notification and light. On busy Interstates and Highways, this puts my family at risk! I have found that there are many forums out there for jeeps 2014 to present that have had these issues for years without a clear fix. Some have stated they have spent $$$ without resolution. I just called a jeep dealership about my issue and they told me that they would have to charge me over $150 to confirm that I'm having this issue before addressing it! If this is a continued flaw or issue with the vehicle, why hasn't it be addressed and resolved before some is hurt or worse?

Ever few thousand miles, a ding will occur and a service light will come on along with a message stating, service shifter. P R D N L, light up on the shifter and will not turn of until a complete shutdown of vehicle.

After the vehicle stalled I waited a minute and tried to start the vehicle again. The engine started and came up with the error "Service Shifter." The status lights for all the gears were red. The vehicle was parked on a flat parking lot and it was 55 degrees outside. The vehicle had previously run fine a few minutes before.

Drove approximately two miles and stopped the vehicle. Less than five minutes later start the car again. After three to five seconds the engine stalled. Vehicle was parked in a flat parking lot. It was about 55 degrees and clear this morning. I can no longer count the number of times this has happened on my hands.

The contact owns a 2017 Jeep Cherokee Trailhawk. The contact stated while driving at 40 MPH and going up a hill, the vehicle inadvertently stalled. The contact stated he veered the side of the road and switched gears to park. The contact stated as soon as he exited the vehicle, the vehicle rolled down and ran over his right arm. The contact stated his wife who was sitting in the passenger seat promptly depressed the brake pedal with her hands and the vehicle stopped. The contact sustained a bruised wrist but did not seek medical assistance. The vehicle was towed to the dealer who diagnosed that the power transfer unit had failed and the failure was related to the recall for NHTSA Campaign Number: 20V343000 (POWER TRAIN). The manufacturer was notified of the failure and advised the contact that they would follow up with the dealer. The vehicle was not repaired. The approximate failure mileage was 128,000.

I was driving like normal about 15 mph after just pulling out of the gas station onto the main road and have no issues with my car as of late and all of a sudden it just stopped. All the lights lite up on the shift, every light lite up on the dash saying everything needed to be serviced, I was unable to move or do anything with the car, not even turn it off and i was in the middle of the road! Luckily no one was behind me and I was still able to engage my hazards. After about 10 min's my car turned off on it's own. I sat for another 10 before finally being able to turn it back on and move it to the side of the road and eventually get it back to my house 2 miles away. Clearly this is a serious safety issue and is not ok, especially the fact that my car was bought brand new and is not even 5 years old!

Initially started with parking brake coming on and it took 15 mins of pushing and pulling the button/switch and turning car on and off. Then service air bags light came on. Next was saying passenger and driver seat belts not buckled even tho both were buckled. Then abs light came on. Mechanic determined it was OCR sensor located under center console. Apparently can only get part from jeep and its $400. Ordered and the Jeep wont recognize it so replacement had to be ordered. Now tire pressure light is on as well. Says front driver and rear passenger are low even tho all tires are at 34psi. The seat belt dinging is constant even tho belts are buckled. I have no cruise control. Over past 2 weeks have had the parking brake issue twice. The rest of issues are constant. So now driving around waiting on part with constant worry my parking brake will engage. Other issues are inconvenient and annoying but the brake and airbags are saftey issues. Also my odometer blinks constant too.