2018 JEEP CHEROKEE Complaints

View complaints related to 2018 JEEP CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 640 complaints submitted for the 2018 JEEP CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2018 JEEP CHEROKEE
    - HAMBURG, NY

    MY GEAR SHIFTER LIGHTS ALL LIGHT UP AND THE DISPLAY ON MY DASH BOARD SAID SERVICE SHIFTER THIS HAPPENED WHILE DRIVING AT 35 MPH

    Source: NHTSA WEB SITE
  • 2018 JEEP CHEROKEE
    - ORISKANY, NY

    TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. AFTER A FEW ATTEMPTS, THE CONTACT WAS ABLE TO RESTART THE VEHICLE; HOWEVER, IT STALLED INTERMITTENTLY WHILE DRIVING TO A SAFER LOCATION. THE CONTACT STATED THAT THE FAILURE OCCURRED A TOTAL OF THREE TIMES. THE CONTACT CALLED FUCCILLO DODGE CHRYSLER JEEP (LOCATED AT 10329 US RT 11, ADAMS, NY 13605, 844-353-7100) AND WAS INFORMED THAT THE VEHICLE TENDED TO BURN MORE OIL THAN NECESSARY, WHICH CAUSED IT TO SHUT OFF. THE DEALER ALSO INFORMED THE CONTACT THAT THERE WAS NOTHING TO INFORM THEM OF LOW OIL BEFORE THE FAILURE OCCURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND REFERRED THE CONTACT BACK TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 JEEP CHEROKEE
    - CONCORD, NC

    SERVICE SHIFTER LIGHT COMES ON AND P R N D ALL LIGHT UP RED. WAS SENT IN LESS THAN A YEAR AGO. DEALER CHANGED SOME TYPE OF WIRING HARNESS IN THE TRANSMISSION. AND FLASHED THE TRANSMISSION. WEEK LATER JEEP BECAME VERY HESITANT AND STARTED SHIFTING REALLY HARD. WAS SENT BACK TO DEALER. IT WAS THEN NOTED TRANSMISSION NEEDED A UPDATE, NOW 6-8 MONTHS LATER THE SAME ISSUE IS RE-OCCURRING. THIS IS ISSUE IS OCCURING IN 100-1000'S OF JEEP CHEROKEES THIS MODEL. SO I AM NOT THE ONLY ONE THIS IS A DANGEROUS ISSUE THAT NEEDS TO BE ADDRESSED. THANK YOU

    Source: NHTSA WEB SITE
  • 2018 JEEP CHEROKEE
    - ROHNERT PARK, CA

    SERVICE SHIFTER KEEPS COMING ON MY CAR WHILE I'M DRIVING SINCE I BOUGHT IT AND IT LIGHTS UP ALL RED NEXT TO THE P R N D AND YOU CAN'T SEE YOUR MPH ON THE SCREEN OR TELL WHAT GEAR YOU ARE IN. I HAVE TO PULL OVER TURN MY CAR OFF AND OPEN MY DOOR AND THEN RESTART IT FOR IT TO GO AWAY. SOMETIMES IT COMES RIGHT BACK ON. I TOLD DEALERSHIP AND THEY SAID THEY CAN'T DO ANYTHING ABOUT IT UNTIL IT COMES ON AND THEY CAN HOOK IT UP TO THE MACHINE BECAUSE NOTHING COMES ON WHEN THEY PLUG COMPUTER IN TO THE CAR.

    Source: NHTSA WEB SITE
  • 2018 JEEP CHEROKEE
    - EAST BRIDGEWATER, MA

    I HAVE A 2018 JEEP CHEROKEE WITH UNDER 30,000 MILES ON IT. MY CAR'S STALLED IN THE MIDDLE OF AN INTERSECTION WHILE TAKING A RIGHT TURN. MY BRAKES AND STEERING WERE LOCKED, CAUSING ME TO DRIFT UP ON TO A CURB AND HIT A SIGN. NO WARNING OR INDICATOR LIGHTS CAME ON IN THE CAR PRIOR TO THIS. I HAD THE CAR TOWED TO THE DEALERSHIP THAT I AM LEASING THE CAR FROM. I WAS TOLD THAT THIS IS COMMON WITH JEEPS, THAT THE CAR WILL BURN THROUGH OIL VERY QUICKLY, THAT NO LOW OIL INDICATOR LIGHT WILL COME ON, AND THAT THE ENGINE WILL SHUT DOWN AS A 'SAFETY FEATURE.' I WAS TOLD THAT THERE IS NOTHING I CAN DO TO PROTECT MYSELF BEYOND GETTING OIL CHANGES EVERY 3K MILES AND THAT IT 'SHOULD' BE FINE. AGAIN, THERE IS ABSOLUTELY NO WARNING THAT THE CAR WILL SHUT DOWN OR THAT THERE IS AN ISSUE PRIOR TO IT TURNING OFF WHILE IN MOTION. THE CAR SHUTTING OFF WHILE IN MOTION WAS REFERRED TO AS A SAFETY FEATURE BY THE DEALERSHIP WHO WOULD ONLY OFFER ME AN OIL CHANGE AS A FIX.

    Source: NHTSA WEB SITE
  • 2018 JEEP CHEROKEE
    - WARREN, PA

    I TURNED MY JEEP ON, PUT IT INTO DRIVE AND THE SCREEN SAYS SERVICE SHIFTER. ALL LIGHTS ON SHORTER ARE ON.

    Source: NHTSA WEB SITE
  • 2018 JEEP CHEROKEE
    - GREEN COVE SPRINGS, FL

    WHILE DRIVING AND STATIONARY THE SERVICE SHIFTER LIGHT ILLUMINATES ON THE DASH AND ALL THE LIGHTS ON THE FLOOR SHIFTER ILLUMINATE ALL GEAR POSITIONS. ALSO, AT LOW SPEED, WHEN ADDING POWER, THE TRANSMISSION HAS A "BUMP" AS IT TRIES TO SHIFT INTO THE NEXT GEAR. MAKES IT JERK/CLUNK INTO GEAR.

    Source: NHTSA WEB SITE
  • 2018 JEEP CHEROKEE
    - MACCLENNY, FL

    SERVICE SHIFTER APPEARS ON SCREEN, ALL SELECTIONS ON SHIFTER LIGHT UP RED. 40,000 MILES. HUNDREDS OF OTHERS WITH THE SAME PROBLEM ON THE FORUMS. VEHICLE STATIONARY. JUST STARTED UP. TURN OFF AND RESTART- IT GOES AWAY

    Source: NHTSA WEB SITE
  • 2018 JEEP CHEROKEE
    - LIVINGSTON, TN

    MAKING A RIGHT TURN, ENGINE SHUT OFF NO POWER, LIGHTS STATED I MUST BE IN PARK TO SHIFT WARNING LIGHTS. THE JEEP WOULD NOT START. I HAD EXPERIENCED NO PRIOR ISSUES BEFORE THIS HAPPENED. I CALLED MY HUSBAND WHO ARRIVED AND DROVE IT HOME. I CALLED THE DEALERSHIP AND THEY BASICALLY TOLD ME THIS WAS A KNOWN ISSUE WITH THIS MOTOR AND TO CHECK THE OIL. UPON CHECKING THE OIL THERE WAS VERY LITTLE ON THE DIPSTICK. ONCE AGAIN I CONTACTED THE DEALERSHIP AND WAS TOLD I BASICALLY NEED TO KEEP A CHECK ON THE OIL. THIS IS A SAFETY HAZARD!

    Source: NHTSA WEB SITE
  • 2018 JEEP CHEROKEE
    - BEEBE, AR

    SERVICE SHIFTER LIGHT CAME ON AND ALL THE LIGHTS ON SHIFTER CAME ON AND WON'T GO OFF. P R N D, ETC. WAS DRIVING DOWN INTERSTATE, TOOK EXIT AND WHEN I WAS COMING TO STOP AT STOP SIGN A WARNING BEEP SOUNDED AND LIGHTS CAME ON SHIFTER AND DASH SAYING SERVICE SHIFTER. CANNOT FIND ANYTHING ABOUT SERVICING A SHIFTER.

    Source: NHTSA WEB SITE