2018 JEEP CHEROKEE Complaints
View complaints related to 2018 JEEP CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 640 complaints submitted for the 2018 JEEP CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 JEEP CHEROKEE- ANTIGO, WI
2018 CHEROKEE 24,834 MILES. PUT IN REVERSE WHILE BACKING OUT OF DRIVE. SERVICE SHIFTER LIGHT APPEARED AND ALL GEAR LIGHT INDICATORS ILLUMINATED RED.
Source: NHTSA WEB SITE -
2018 JEEP CHEROKEE- MIDDLE GROVE, NY
WHILE DRIVING ON THE HIGHWAY, A "SERVICE SHIFTER" NOTICE COMES UP ON MY SH. ALL THE LIGHTS NEXT TO EACH GEAR LIGHT UP ON MY SHIFTER. THE NOTICE WON'T GO AWAY UNLESS I TURN THE CAR OFF FOR AT LEAST 5 MINUTES. IT COMES BACK ANYWHERE BETWEEN IMMEDIATELY AND 10 DAYS LATER. USUALLY DAILY. DEALER SAYS THEY'VE NEVER HEARD OF IT BUT THERE ARE REPORTS ALL OVER THE INTERNET. SOME WAY THE CAR WILL EVENTUALLY STALL OR YOU CANNOT PUT IT IN PARK.
Source: NHTSA WEB SITE -
2018 JEEP CHEROKEE- PORTERVILLE, CA
THREE TIMES OVER A PERIOD OF FOUR DAYS WHILE DRIVING ALL LIGHTS ON THE GEAR SHIFT (PARK, NEUTRAL, REVERSE, AND DRIVING) LIT UP AND A MESSAGE CAME ON THE DASHBOARD THAT READ "SERVICE SHIFTER". EACH TIME THE VEHICLE WAS IN MOTION, TWICE WHILE ON CITY STREETS AND ONCE WHILE ENTRY A HIGHWAY. ALL THREE TIMES THE VEHICLE WAS TURNING LEFT.
Source: NHTSA WEB SITE -
2018 JEEP CHEROKEE- ALTAMONTE SPRINGS, FL
THE CAR STOPPED WORKING WHILE IN MOTION IN THE MIDDLE OF THE STREET WHILE TURNING TOWARDS MY APARTMENT COMPLEX. I HAD MY DAUGHTER INSIDE THE CAR WITH ME AND I WAS AFRAID CARS WILL COME SINCE I WAS IN THE MIDDLE OF THE STREET WERE CARS PASS BY TO ENTER THE APARTMENT COMPLEX. I WAS ABLE TO PUSH THE CAR AFTER CALLING MY DAD WHO HELPED ME TAKE IT TO A SAFE SPOT AND JUMP START THE CAR. THE CAR WORKED AFTER DOING A JUMP START AND I WAS ABLE TO PARK IT AT MY PARKING SPOT. THE NEXT DAY I WAS LEAVING TO DROP OFF MY DAUGHTER TO SCHOOL AND SAME THING HAPPENED AGAIN. I WAS INSIDE THE CAR COMING OUT (IN MOTION) AND THE CAR STOPPED SUDDENLY AND WOULDN'T TURN. I CALLED ROAD ASSISTANCE THIS TIME. THEY SENT ME A TOWING COMPANY TO TAKE IT TO THE CLOSEST JEEP DEALERSHIP. SINCE THE CAR WAS NOT ABLE TO TURN ON AT ALL, THEY WERE NOT ABLE TO TAKE IT. THEY SAID THE CAR NEED IT A FLAT BED TOW TRUCK SINCE IT DIDN'T START AT ALL. THEY WERE ABLE TO TOW THE CAR 3 DAYS LATER ON SATURDAY 12/07/19 BY A TOWING COMPANY THAT HAD A FLAT BED TOW TRUCK AND TOOK IT TO THE CLOSEST JEEP DEALERSHIP. THE CAR IS CURRENTLY AT ORLANDO DODGE JEEP DEALERSHIP AND THEY SAID THE WIN MODULE NEEDS TO BE REPLACED, THE BATTERY NEEDS TO BE RECHARGE AND GET NEW KEYS. I BOUGHT THIS CAR BRAND NEW WITH 0 MILEAGES FROM JEEP DEALERSHIP ONLY 1 YEAR AND 6 MONTHS OLD. I DECIDED TO BUY A NEW CAR IN ORDER TO AVOID RISKS LIKE THESE ONE OF BEING LEFT IN THE MIDDLE OF THE STREET/ROAD WITH MY DAUGHTER INSIDE THE CAR. THANKFULLY THIS DID NOT HAPPEN IN THE MIDDLE OF ROUTE I-4 WERE I NORMALLY DRIVE.
Source: NHTSA WEB SITE -
2018 JEEP CHEROKEE- ATASCOCITA, TX
THE 2018 JEEP CHEROKEE LATITUDE CONSUMES OIL AND HAS A MECHANISM WHERE IF THE CAR IS LOW ON OIL IT WILL JUST SHUT OFF WHEN DRIVING. THIS IS A SERIOUS SAFETY HAZARD AS THE CAR GIVES NO WARNING IT IS LOW ON OIL. SOMEONE IS GOING TO GET KILLED ONE DAY WHEN THESE CARS JUST SHUT OFF IN THE MIDDLE OF DRIVING.*DT CONSUMER STATED THE FIRST OF ROUGHLY 15 OCCURRENCES OCCURRED AT 31K MILES. THE MOST RECENT HAPPENED AT 41,100 MILES. USUALLY WHILE TRAVELING 25-35 MPH AND USUALLY HAPPENS 2K-3K MILES FROM LAST OIL CHANGED. THERE IS NO WARNING LIGHTS ON DASH OR ALARMS CAR JUST LITERALLY DIES. .*JB
Source: NHTSA WEB SITE -
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2018 JEEP CHEROKEE- MECHANICSVILLE, VA
2018 JEEP CHEROKEE LIMITED HAS STALLED OUT MULTIPLE TIMES OVER THE LAST WEEK (12/5/19), UPON SLOWING AND STARTING. THE STALLING HAS CAUSED ME TO COME TO A DEAD STOP ON A MAIN ROADS. I WAS ALMOST REAR ENDED BECAUSE I COULD NOT RESTART AND MOVE OUT THE WAY. THE DISPLAY SHOWS A "SHIFT SELECT" READING. WHEN TRYING TO RESTART, THE ENGINE ACTS LIKE IT IS STRUGGLING TO START BACK. EVERYTHING ELSE SHOWS ALL IS NORMAL.
Source: NHTSA WEB SITE -
2018 JEEP CHEROKEE- HAWTHORNE, CA
VEHICLE HAS STALLED APPROXIMATELY 10 TIMES IN THE LAST 2 WEEKS. SOME ON THE STREETS AND 3 TIMES ON THE FREEWAY. HALF THE TIME I WAS WITH MY CHILDREN. YOU HAVE TO PUT IT BACK ON PARK, WAIT ABOUT 10-15 SECONDS, THEN SWITCH IT ON AN OFF THREE TIMES BEFORE IT STARTS AGAIN.
Source: NHTSA WEB SITE -
2018 JEEP CHEROKEE- OKEECHOBEE, FL
WHILE DRIVING AND SOMETIMES WHEN TURNING MY CAR ON AND PUTTING IT IN GEAR ALL THE LIGHTS ON THE GEAR SHIFTER WILL COME ON AND IT WILL READ A MESSAGE ON THE DASH "SERVICE GEAR SHIFTER". I WILL HAVE TO COME TO A STOP, PUT IT IN PARK, AND SHUT IT OFF AND TURN IT BACK ON BEFORE THE MESSAGE WILL GO AWAY AND THE LIGHTS WILL GO OFF.
Source: NHTSA WEB SITE -
2018 JEEP CHEROKEE- TULSA, OK
UNDER 30,000 MILES THE VEHICLE WOULD NOTIFY TO "SERVICE SHIFTER" BUT WOULD STILL ACCELERATE/BREAK/STOP. THIS HAS CONTINUED TO OCCUR SEVERAL TIMES AFTER THE INITIAL TIME. THE VEHICLE WOULD HAVE TO BE TURNED OFF AND THEN STARTED BACK UP AGAIN IN ORDER TO GET RID OF THE CODE. EVERYTIME THIS HAS OCCURRED THE VEHICLE HAS BEEN IN MOTION, AT THE SPEED LIMIT.
Source: NHTSA WEB SITE -
2018 JEEP CHEROKEE- MADERA, CA
ON 11/24/19 @ APPROXIMATELY 5:30PM LIGHTS ILLUMINATED SAYING SERVICE SERVICE SHIFT ADJUSTOR. THEN ON 11/29/19 WENT TO DRIVE THE CAR MADE IT A BLOCK FROM THE HOUSE AND CAR TURNED OFF. DRIVING IT TO THE DEALERSHIP TODAY (12/2) WHICH IS APPROXIMATELY HALF MILE AWAY DIED TWICE. AFTER A FEW SECONDS IT STARTS AGAIN.
Source: NHTSA WEB SITE