2018 JEEP CHEROKEE Complaints

View complaints related to 2018 JEEP CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 640 complaints submitted for the 2018 JEEP CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2018 JEEP CHEROKEE
    - ROSSVILLE, TN

    WARNING APPEARS ABOUT THE SHIFTER AND ALL THE LIGHTS COME ON. I READ A FORUM WHERE DOZENS OF PEOPLE ARE HAVING THIS PROBLEM AND HAVING TO REPLACE THEIR HARNESS AND WIRING KIT. I'VE ALSO BEEN TOLD THERE'S SOMETHING ABOUT THIS MODELS CRUISE CONTROL BUT WHEN I SEARCH ON HERE NOTHING COMES UP.

    Source: NHTSA WEB SITE
  • 2018 JEEP CHEROKEE
    - MIDDLETOWN, CT

    NORMAL DRIVING EITHER LONG OR SHORT TRIP, WARNING APPEARS ON DASH "SERVICE SHIFTER" AND ALL THE LED'S LIGHT UP ON SHIFTER. HAPPENS WHEN SLOWING DOWN (ACTUALLY BOTH TIMES I WAS SLOWING DOWN TO PULL INTO MY DRIVEWAY).

    Source: NHTSA WEB SITE
  • 2018 JEEP CHEROKEE
    - VILLA RICA, GA

    EVER SINCE I PURCHASED THE VEHICLE I CAN NOT GO MORE THAN 3,000 MILES AFTER AN OIL CHANGE WITHOUT THE VEHICLE SHUTTING OFF ON MY AND BEING BONE DRY ON OIL ON THE DIP STICK. I KEEP BEING TOLD THIS PARTICULAR MODEL JUST BURNS A LITTLE EXTRA OIL BUT THERE IS SOMETHING WRONG. IT IS SHUTTING OFF ON ME IN THE MIDDLE OF HIGHWAYS WHILE I'M DRIVING AND IS VERY UNSAFE. I HAVE TWO SMALL CHILDREN AND DO NOT TRUST TO PUT THEM IN THIS CAR.

    Source: NHTSA WEB SITE
  • 2018 JEEP CHEROKEE
    - GLENCOE, AL

    I HAVE A 2018 JEEP CHEROKEE LATITUDE WITH 36,000 MILES ON IT. I CRANKED IT UP AND NOTICED THE SERVICE SHIFTER LIGHT ON AND ALL THE LIGHTS BESIDE MY SHIFTER ACTUALLY LIT UP! THE SERVICE SHIFTER LIGHT HAD MY DASH LOCKED AT THAT AND WOULDN'T GO OFF TIL I TURNED MY JEEP OFF AND CRANKED IT BACK UP. THIS HAS HAPPENED SEVERAL DIFFERENT TIMES! I HAVE MY JEEP AT THE DEALERSHIP NOW AND THEY ARE TRYING TO CHARGE ME TO HAVE IT FIXED. THIS SHOULD BE UNDER WARRANTY OR A RECALL SHOULD BE IN PLACE. SEVERAL PEOPLE HAVE HAD THIS HAPPEN ACCORDING TO THE INTERNET! I PAY A LOT OF MONEY FOR THIS JEEP AND I'M NOT HAPPY AT ALL! PLEASE PLEASE FIX THIS!

    Source: NHTSA WEB SITE
  • 2018 JEEP CHEROKEE
    - FOLSOM, CA

    WHEN ATTEMPTING TO START THE VEHICLE, THE ELECTRICAL SYSTEM WILL SHUT COMPLETELY DOWN AND A CREATE A NO START SITUATION. IT MAY TAKE SEVERAL ATTEMPTS WITH THE SAME RESULT, A PARTIAL ROTATION OF THE ENGINE BEFORE THE SYSTEM RESETS. I CHECKED THE BATTERY VOLTAGE WHICH WAS READING ABOUT 11.5 VOLTS, WHEN I ATTEMPTED TO JUMP THE VEHICLE, I GOT THE SAME RESULT. IT FINALLY STARTED AFTER MORE THAN 5 ATTEMPTS WITH JUMPER CABLES CONNECTED. MOST OTHER TIMES, IT WILL START AFTER ABOUT 2 ATTEMPTS WITHOUT ATTACHING ANY JUMPER CABLES. THIS IS ALSO AFTER THE AUTO START STOP SYSTEM STOPPED WORKING A COUPLE OF WEEKS BACK STATING THE BATTERY IS CHARGING EVEN THOUGH IT WAS FULLY CHARGED.

    Source: NHTSA WEB SITE
  • 2018 JEEP CHEROKEE
    - FITCHBURG, WI

    TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND WAS DIFFICULT TO RESTART. THE CONTACT CALLED DON MILLER DODGE CHRYSLER JEEP RAM FIAT (5802 ODANA RD, MADISON, WI 53719, (608) 270-5000) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 20,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 JEEP CHEROKEE
    - ROUND LAKE, IL

    MY 2018 JEEP CHEROKEE LATITUDE HAS BEEN STALLING DUE TO HIGH OIL CONSUMPTION (PER THE DEALER). THE STALLS HAPPEN WHILE DRIVING WHEN BRAKING OR MAKING TURNS. THERE IS NO WARNING, THE ENGINE JUST SHUTS OFF, WITH LOSS OF POWER STEERING. WHEN THIS OCCURS, NEED TO COME TO A COMPLETE STOP, PUT THE VEHICLE IN PARK AND WAIT A COUPLE MINUTES. AS YOU CAN IMAGINE, THIS IS EXTREMELY DANGEROUS AS IT HAS HAPPENED ON THE HIGHWAY AND IN CITY DRIVING. IN TWO SCENARIOS, I WAS ALMOST REAR ENDED AND IN ANOTHER, I STALLED IN THE MIDDLE OF A BUSY INTERSECTION. I'VE TAKEN THE JEEP TO MY DEALERSHIP WHO TELLS ME THAT THIS IS A KNOWN ISSUE AND THEY CAN'T DO ANYTHING ABOUT IT. THEY SUGGESTED I DO AN "OIL CONSUMPTION TEST" TO SEE IF THE ENGINE IS PERFORMING AS DESIGNED, WHICH ENTAILS ME BRINGING THE VEHICLE TO THE DEALERSHIP EVERY 1,000 MILES TO CHECK OIL LEVELS (EXTREMELY INCONVENIENT). I'VE ALSO OPENED A CASE WITH CHRYSLER/FIAT WHO SAYS I NEED TO COMPLETE THE CONSUMPTION TEST BEFORE THEY CAN MAKE ANY DETERMINATION. I'VE RESEARCHED THIS ISSUE AND THERE ARE HUNDREDS OF JEEP OWNERS COMPLAINING OF THE SAME ISSUE. CHRYSLER/FIAT NEEDS TO DO SOMETHING ABOUT THIS ISSUE AS IT IS EXTREMELY DANGEROUS. PLEASE LET ME KNOW IF THERE IS ANY ADDITIONAL INFORMATION NEEDED.

    Source: NHTSA WEB SITE
  • 2018 JEEP CHEROKEE
    - GRAND RIDGE, FL

    I HAVE HAD IT HAPPEN MULTIPLE TIMES, WITH NO SOLUTION. MY SCREEN ON THE DASHBOARD WOULD HAVE A MESSAGE COME ACROSS IT SAYING "SERVICE SHIFTER" WITH ALL THE PRND-+ LIGHTS COME ON. IT HAPPENS WHEN I'M EITHER DRIVING OR PARKED.

    Source: NHTSA WEB SITE
  • 2018 JEEP CHEROKEE
    - MALIBU, CA

    ELECTRICAL WARNING SYSTEM CAN NOT BE REMEDIED. EMERGENCY BRAKE SYSTEM IS MALFUNCTIONING AND SETTING WHEN CAR IS IN DRIVE. ELECTRICAL SYSTEM COMPLETELY WENT DEAD ON THE FREEWAY CAUSING THE CAR TO STALL, WHEN CAR WAS RESTARTED AND NURSED OFF OF THE FREEWAY THE ELECTRICAL SYSTEM COMPLETELY WENT DEAD, THE TRANSMISSION LOCKED UP PREVENTING THE TOW COMPANY FROM LOADING THE CAR ONTO THE TOW TRUCK, THE CAR WAS MANUALLY MANIPULATED TO RELEASE THE SYSTEM INTO NEUTRAL. THE CARS ELECTRONIC DASH BOARD COMPLETELY GOES DEAD WHILE ON THE FREEWAY. THE CAR HAS BEEN IN 3 DEALERSHIPS OVER MORE THAN 1 MONTH, THE DEALERSHIPS CLAIM THEY HAVE REPLACED COMPUTER COMPONENTS, CAN'T FIND ANYTHING WRONG, OR 'JIGGLE THE WIRES'. THE CARS WARRANTY IS NEARLY UP, AND WE HAVE BEEN PRESSURED TO BUY AN EXTENDED WARRANTY. THE DEALERSHIP HAS PROVIDED US WITH A RENTAL CAR, AND CLAIMED TO HAVE FIXED THE PROBLEM, THAT IS WHEN THE CARS ELECTRICAL SYSTEM FAILED ON THE FREEWAY. THE CAR IS A COMPLETE HAZARD. MY HUSBAND HAS THE REPAIR RECORDS ON FILE.

    Source: NHTSA WEB SITE
  • 2018 JEEP CHEROKEE
    - GARRETTSVILLE, OH

    WHILE DRIVING SERVICE SHIFTER WARNING MESSAGE TURNS ON FOR NO REASON. RESETS WITH POWER CYCLE.

    Source: NHTSA WEB SITE