2017 JEEP CHEROKEE Complaints

My daughter was driving her car. It started "jerking". She pulled into a parking lot because she was worried. Her granddad went to pick it up and it drove fine for him. He said the parking brake was on- she did NOT put the parking brake on. I drove it down the street the next day- it jerked then also- and then stopped in the middle of the road. I was able to get it started back up and pull into my driveway. The next day my husband got it towed to a repair shop. It wouldn't work at all! The shop says it needs the transmission rebuilt or a new one. I feel my daughter's safety was at risk, because she is a newly turned 16 year old driver. If she had been driving it when it completely stopped it could have been bad. There were no warning lamps or messages beforehand- except that the parking brake was on- when it was not.

SERVICE SHIFTER. The Shift Bezel keeps going out. I reading that is happening to a lot of other people only had this car 2 months. The gear shifter Bezel lights up all red and service shifter shows up on the dashboard.

Hello, In March I received a performed recall W84 for my 2017 Jeep Cherokee. A recall W84 the PCM and TCM modules. Since then I have had on the cluster a warning light which came on stating 'Service Shifter'. When this happened, all the lights on the shifter turned red. This happened when driving. This was a intermittent issue that was becoming more consistent. I went to McKevitt for reparation. It costed me $735! $360 for diagnosis, $120 for parts and $235 for labor!

Vehicle has 42,000 miles on it passenger side front exhaust pipe has broken at the flex joint. Vehicle is strictly road driven and garaged when not in use. Part# 68110128AC

Randomly weekly multiple times the car screen says service shifter across dash screen. Which causes most of the gauges to be hidden and a huge distraction. The car will not stop saying this message until you pull over and shut it off. After restarting the car is back to normal. I contacted local dealer about this issue multiple times and they said they know of the issue happening to this model but there is no fix for it at this time.

When breaking or turning on multiple occasions the vehicle shifts into neutral and turns off. It then stalls until it is switched on again.

Went to start my car and it didn't start. There was no cranking at all. Took it to the mechanic after jumping car. Mechanic called back few hours later. Said electrical is draing the power. Lucky I didn't loose my alternator. There was no one hurt and no sign of this happening before hand. Only the mechanic i took it too has checked it

At traffic stop light, vehicle transmission disengaged and acted as though in a neutral or park position even though shift position was in drive. Warning lights indicated "Service Shifter". Placed shifter into park and turned off engine. Restarted and placed shifter into drive. Appeared to drive normally to destination. Next engine start, warning indicator of Service Shifter returned with no apparent drive issues. Next engine start, warning indicator did NOT appear.

SERVICE SHIFTER APPEARS ON DASH BOARD. CAR KEEPS STALLING AND TELLS ME TO TO PUT IN SHIFT GEAR. I HAVE TO PULL OVER AND RESTART MY CAR

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE PARKING BRAKE ENGAGED INDEPENDENTLY, WHILE DRIVING AT LOW SPEEDS. THE CONTACT STATED THAT ON ONE OCCASION THE BRAKE ENGAGED WHILE DRIVING AT 25 MPH. THE VEHICLE WAS TAKEN TO FLEMINGTON DODGE JEEP (204 HIGHWAY 202/31, FLEMINGTON, NJ 08822, (800)796-9902). THE DEALER INSPECTED THE STAR CONNECTORS AND FOUND MULTIPLE PINS WITH CORROSION. THE DEALER CLEANED THE STAR CONNECTER AND ADDED DI-ELECTRIC GREASE TO THE CONNECTORS. THE IPE AND IP3 HAD LOSE PINS IN THE CONNECTORS. THE PINS WAS REPAIRED AND SECURED INTO THE CONNECTOR HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE DEALER REFUSED TO PROVIDE THE CONTACT WITH FURTHER ASSISTANCE. THE VEHICLE WAS ALSO TAKEN TO WELSH JEEP CHRYSLER (36 DUMONT RD, FAR HILLS, NJ, 07931, (908)234-0109) TO BE DIAGNOSED. THE MECHANIC DETERMINED THAT THE PARKING BRAKE WAS ENGAGING INDEPENDENTLY. ADDITIONALLY, THE MECHANIC DETERMINED THAT THE FOUR-STAR CONNECTORS AND PLUGS WERE INCORRECTLY CONNECTED AND THERE WAS NO DE-ELECTRIC GREASE ON THE CONNECTORS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,994.