2018 JEEP CHEROKEE Complaints

View complaints related to 2018 JEEP CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 640 complaints submitted for the 2018 JEEP CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2018 JEEP CHEROKEE
    - GRAY, GA

    SERVICE SHIFTER MESSAGE COMING UP, ALL LIGHTS ON SHIFTER TURNING RED AND CAR NOT DRIVING PROPERLY. HAVE TO TURN THE CAR OFF AND BACK ON SEVERAL TIMES TO MAKE IT GO AWAY.

    Source: NHTSA WEB SITE
  • 2018 JEEP CHEROKEE
    - SHELBURN, IN

    THE SERVICE SHIFTER LIGHT KEEPS COMING ON, I HAVE TO SHUT THE CAR OFF AND RESTART IT TO MAKE IT GO OUT, THEN IT COMES BACK ON.

    Source: NHTSA WEB SITE
  • 2018 JEEP CHEROKEE
    - PITTSBURGH, PA

    SERVICE SHIFTER WARNING CAME ON DASHBOARD AND ALL GEAR SHIFT LIGHTS WERE LIT RED. (PRNDL). THIS IS SECOND TIME THIS HAS HAPPENED IN 5 MONTHS. 2018 JEEP CHEROKEE UNDER 14,000 MILES!!! GOT IN MY VEHICLE STARTED IT AND THEN THE WARNING AND LIGHTS CAME ON. TURNED VEHICLE OFF FOR A FEW MINUTES AND RESTARTED AND NO MORE WARNING!! THIS SHOULDN'T BE HAPPENING TO A NEW VEHICLE AND THERE ARE MANY REPORTS OF THIS HAPPENING TO HAVE IT RECALLED!!

    Source: NHTSA WEB SITE
  • 2018 JEEP CHEROKEE
    - BAILEY, CO

    WE PURCHASED A USED 2018 JEEP CHEROKEE LATITUDE (LESS THAN 13,000 MILES) FROM A DEALERSHIP IN COLORADO SPRINGS ON 10/17. ON THE WAY HOME, ABOUT 100 MILES, THE STOP /START WARNING LIGHT AND BATTERY LIGHT WENT ON ABOUT 8 MILES FROM HOME GOING APPROX. 50 MPH. WE DECIDED TO GET IT HOME. AT THE BOTTOM OF THE DRIVEWAY, WE PLACED THE CAR IN REVERSE AND NOTICED THAT POWER STEERING WAS NOT WORKING. WE TURNED OFF THE VEHICLE AND AT RESTART, THE WARNING LIGHTS WERE RESET. WE NOTIFIED THE DEALERSHIP IMMEDIATELY AND THEY RECOMMENDED CHANGING OUT BATTERY. WE DROVE ABOUT 15 MILES TO AN AUTO PARTS STORE AND BOUGHT THE BEST BATTERY THEY HAD FOR THAT VEHICLE. WE DID NOT USE THE JEEP FOR THE NEXT DAY (FRIDAY). SATURDAY 10/19 WE DROVE IT DOWN TO DENVER (ABOUT 60 MILES) WITH NO PROBLEM. ON THE WAY HOME, AGAIN THE STOP /START WARNING LIGHT AND BATTERY LIGHT WENT ON GOING APPROX. 60 MPH. WE DROVE TO A PARKING LOT AND MADE A TURN INTO A PARKING SPOT. AT THAT POINT POWER STEERING WAS OPERABLE. I PLACED THE CAR IN PARK AND THEN IN REVERSE AND THEN NOTICED NO POWER STEERING, I PLACED THE CAR IN DRIVE AND AGAIN NO POWER STEERING. WE STOPPED AND RESTARTED THE VEHICLE AND THE WARNING LIGHTS WERE RESET. ABOUT 2 MINUTES LATER WHILE DRIVING, I NOTICED THAT THE DRIVER'S SIDE SEAT WARMER AND REAR DEFROST HAD BOTH BEEN SWITCHED ON AUTOMATICALLY.

    Source: NHTSA WEB SITE
  • 2018 JEEP CHEROKEE
    - VALLEY CITY, OH

    SERVICE SHIFTER LIGHT ALWAYS ON IN MOTION AND IN PARK. BURNS 1 QT OF OIL EVERY 2000 MILES VEHICLES JERKS WHEN TRYING TO ACCELERATE IN MOTION

    Source: NHTSA WEB SITE
  • 2018 JEEP CHEROKEE
    - PINEVILLE, WV

    WHILE DRIVING MY 2018 JEEP CHEROKEE A MESSAGE APPEARED ON THE DASH 'SERVICE SHIFTER' ALL LIGHTS ON THE SHIFTER THEN LIGHT UP RED THE 'PRNDL' THIS HAS HAPPENED MULTIPLE TIMES. THE VEHICLE SEEMS TO NOT SHIFT GEARS PROPERLY WHEN THIS HAPPENS. IT HAS BEEN CHECKED BY THE DEALER AND THE SHIFTER/ WIRING HARNESS NEED TO BE REPLACED. I WAS INFORMED THIS IS AN ONGOING ISSUE WITH MOST JEEPS IN THE LAST FEW YEARS AND NO RECALL HAS YET BEEN MADE, I HAVE ONLY OWNED THIS VEHICLE FOR 7 MONTHS AND AM VERY DISAPPOINTED THUS FAR. THIS BEING AN ONGOING ISSUE THAT JEEP IS AWARE OF I FEEL THAT SOME ACTION SHOULD BE MADE FOR THE CUSTOMER. I AM A LOYAL JEEP CUSTOMER BUT AFTER THIS ISSUE NOT BEING RESOLVED FOR YEARS I MAY NOT CONTINUE TO BE A LOYAL CUSTOMER AND GO ELSEWHERE TO PURCHASE MY NEXT VEHICLE. THIS FIRST OCCURRED ON SEPTEMBER 25,2019 AND HAS HAPPENED MULTIPLE TIMES SINCE THE FIRST OCCURRENCE.

    Source: NHTSA WEB SITE
  • 2018 JEEP CHEROKEE
    - FT WORTH, TX

    STARTING ISSUES BATTERY WILL NOT STAY CHARGED NO HELP FROM DEALERSHIP .OR ROADSIDE ASSISTANCE

    Source: NHTSA WEB SITE
  • 2018 JEEP CHEROKEE
    - REMBERT, SC

    AFTER LESS THAN 1 YEAR OLD GETTING A SERVICE SHIFTER MESSAGE ON START UP. IT WOULD GO AWAY WHEN I TURNED ENGINE OFF AND ON BUT NOTE WON'T DO AWAY. CARE LESS THAN A YEAR OLD BUT JUST OUT OF WENT DUE TO MILAGE.

    Source: NHTSA WEB SITE
  • 2018 JEEP CHEROKEE
    - SHEBOYGAN, WI

    I HAVE A LITTLE OVER 13300 MILES ON MY JEEP AS I WENT TO PARK MY CAR I NOTICED THE SERVICE SHIFTER LIGHT WAS ON AS WELL AS PARK, REVERSE, NEUTRAL, AND DRIVE WERE ALL LIT UP ON THE SHIFTER WHEN I LOOKED THIS UP ON GOOGLE THERE WHERE A NUMBER OF COMPLAINS MY JEEP IS STILL BRAND NEW I SHOULD NOT BE HAVING THIS PROBLEM! I DID NOT TURN IT BACK ON TO SEE IF IT WENT AWAY I PLAN ON TAKING IT TO A DEALERSHIP FIRST THING IN THE MORNING. I ALSO BOUGHT IT WHEN IT ONLY HAD 5 MILES ON IT NO REASON AT ALL FOR THIS TO HAPPEN THEREFORE SHOULD BE A RECALL!

    Source: NHTSA WEB SITE
  • 2018 JEEP CHEROKEE
    - SPRINGFIELD, IL

    MY VEHICLE WAS HIT WITH DIRECT IMPACT ON FRONT OF VEHICLE AND DRIVERS SIDE AND NO AIRBAGS DEPLOYED. BOTH VEHICLES INVOLVED WHERE IN MOTION

    Source: NHTSA WEB SITE