2018 JEEP CHEROKEE Complaints
View complaints related to 2018 JEEP CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 640 complaints submitted for the 2018 JEEP CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 JEEP CHEROKEE- MEMPHIS, TN
TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE SERVICE SHIFTER WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE GEAR SELECTORS ILLUMINATED RED. THE VEHICLE WAS TAKEN TO GOSSETT CHRYSLER DODGE JEEP RAM (1901 COVINGTON PIKE, MEMPHIS, TN 38128, (901) 388-8989) WHERE THE BEZEL WAS REPLACED, BUT THE FAILURE OCCURRED TWICE AFTER THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SCHEDULED AN APPOINTMENT WITH THE DEALER. THE FAILURE MILEAGE WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 JEEP CHEROKEE- WOODBRIDGE, VA
STARTING AT 25K MILES, THE VEHICLE STARTED TO BURN THROUGH OIL EVEN BEFORE THE NEXT OIL CHANGE. THE MANUAL STATES TO GO OFF THE OIL SYSTEM LIGHT, DEALERS SAY DIFFERENT. OIL HAD 14% LEFT, BUT THE CAR KEPT SHUTTING OFF WHILE DRIVING ON THE HIGHWAY. WENT TO DEALER, CAR BURNED THROUGH ALL THE OIL. THEY REFUSED TO CHECK FOR ENGINE DAMAGE AND FORCE ME TO PAY FOR A FULL OIL CHANGE. STATED BY THE DEALER, ITS A KNOWN ISSUE WITH JEEP AND THERE IS NO FIX FOR IT. NOW AT 33K, CHECK ENGINE LIGHT CAME ON, CYLINDER 4 MISFIRE. COIL PACK NEEDS REPLACED. THIS IS A TSB THAT WAS POSTED AT DEALERS BUT NOT GIVEN TO CONSUMERS. ALSO AIRBAG CONNECTION UNDER DRIVER SEAT COMES LOOSE AND CAUSES WARNING LIGHTS TO SERVICE AIRBAG. 10K MILES. DEALER SAID TO PLUG BACK IN AND JUST KEEP DEALING WITH IT.
Source: NHTSA WEB SITE -
2018 JEEP CHEROKEE- ROGERS, AR
THE SERVICE SHIFTER LIGHT HAS GONE OFF TURNING ON ALL LIGHTS ON THE GEAR RED. EVER SINCE IT CAME UP IT WILL KEEP COMING UP.
Source: NHTSA WEB SITE -
2018 JEEP CHEROKEE- KANEOHE, HI
STARTED CAR AND PUT INTO DRIVE. STARTED DRIVING SERVICE SHIFTER CAME UP. ALL THE LIGHTS IN MY SHIFTER LIT UP.
Source: NHTSA WEB SITE -
2018 JEEP CHEROKEE- SODDY DAISY, TN
SINCE ABOUT 18K MILES ON VEHICLE I HAVE BEEN REPORTING ISSUES WITH THE SHIFTING, TRANSMISSION. NOW THAT THE VEHICLE IS NOT UNDER WARRANTY THEY SUDDENLY THINK THEY KNOW WHAT WILL FIX IT. BUT I NOW HAVE TO PAY ALMOST $800 TO GET IT FIXED.
Source: NHTSA WEB SITE -
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2018 JEEP CHEROKEE- CHICAGO, IL
SERVICE SHIFTER LIGHT CAME ON IN MY 2018 JEEP CHEROKEE ONLY HAD 9 MILES WHEN PURCHASED... THIS HAPPENED WHEN SITTING IN DRIVE THRU AT DUNKIN' DONUTS THIS MORNING
Source: NHTSA WEB SITE -
2018 JEEP CHEROKEE- OOLTEWAH, TN
MY VEHICLE WAS IN MOTION. I WAS DRIVING DOWN THE CITY STREET AND SUDDENLY A MEAASGE APPEARED ON MY SCREEN 'SERVICE SHIFTER' AND THE JEEP BEGAN TO JERK. THE LIGHTS ON EACH GEAR TURNED RED. WHEN I GOT TO A PLACE TO PARK. I CUT THE JEEP OFF AND TURNED IT BACK ON. I THEN RECEIVED A MESSAGE WHEN I PUT THE JEEP IN DRIVE TO VERIFY IF IT WOULD DRIVE AND I RECEIVED ANOTHER MESSAGE STATING 'SHIFT TO PARK'. THE JEEP BEGAN TO JERK AGAIN. I'VE HAD THIS JEEP FOR ONE YEAR EXACTLY BOUGHT IT WITH ONLY ABOUT 3,000 MILES ON IT AND WITHIN 3 MONTHS IT COMPLETELY STOPPED ON ME IN THE MIDDLE OF THE ROAD. THE CAR WOULD NOT DRIVE AT ALL. I HAD TO GET IT TOWED TO THE DEARLERSHIP WHERE IT WAS AN ISSUE WITH THE ENGINE AND OIL THAT HAD TO BE FIXED AND TOOK ALMOST 2 WEEKS. THIS JEEP HAS ALL TYPE OF PROBLEMS AND NEEDS TO BE RECALLED
Source: NHTSA WEB SITE -
2018 JEEP CHEROKEE- AUSTIN, AR
DRIVING DOWN A CITY HIGHWAY THE SERVICE SHIFTER ALERT CAME ON. ALL OF THE LIGHTS NEXT TO THE INDICATORS ON THE SHIFTER LIT UP. THIS HAS HAPPENED TWICE SO FAR TODAY. THE PARKING BRAKE HAS ALSO BEEN TURNING ITSELF ON AS SOON AS THE JEEP IS PUT IN GEAR AND THE FOOT IS LET OFF OF THE BRAKE.
Source: NHTSA WEB SITE -
2018 JEEP CHEROKEE- OVERGAARD, AZ
2018 JEEP 22000 MILES, HAS CONTINUED AND WORSENING SHIFTIER OR TRANSMISSION ISSUE WITH RED LIGHTS, NEEDS SERVICE AND LOCKS OUT TRANSMISSION CHANGES TO REGULATE SPEED. THIS HAS BEEN AT THE TWO DIFFERENT DEALERS WITH AN ONGOING SAFETY ISSUE. I AM A RETIRED NICB SPECIAL AGENT AND HAVE WORKED AUTO THEFT.
Source: NHTSA WEB SITE -
2018 JEEP CHEROKEE- CANAL FULTON, OH
25,000 MILES WAS TURNING RIGHT ONTO RAMP TO ENTER HIGHWAY WHEN BATTERY CAME ON AND ENGINE STALLED RIGHT WHEN I BEGAN TO ACCELERATE. TOOK TO DEALERSHIP WHERE THEY INITIATED AN OIL CONSUMPTION TEST. 1,000 MILES INTO OIL CONSUMPTION TEST ENGINE LIGHT CAME ON AND STAYED ON. CAR WAS ONLY 1/2 QUART LOW ON OIL AND WAS IN THE PROCESS OF A CONTROLLED OIL CONSUMPTION TEST. HAVE READ AN OVERWHELMING AMOUNT OF REPORTS OF 2018 CHEROKEES WITH THE SAME 2.4L ENGINE STALLING WHILE THE DRIVERS IS ACTIVELY DRIVING VEHICLE ANYWHERE FROM 25 MPH TO 70 MPH ON THE HIGHWAY.
Source: NHTSA WEB SITE