2017 JEEP CHEROKEE Complaints

View complaints related to 2017 JEEP CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,250 complaints submitted for the 2017 JEEP CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2017 JEEP CHEROKEE
    - HARKER HEIGHTS, TX

    BURNS THOUGH OIL LIKE A CHEAP ALCOHOLIC. USUALLY 1 QUART IS BURNED OFF EVERY 1000 MILES. THIS WAS SOMETHING I WAS NOT AWARE OF WHEN I PURCHASED THE JEEP. WHEN THIS FIRST HAPPENED, INITIALLY I WAS TOLD IT WAS AN ELECTRICAL ISSUE WITH THE SHIFTER. SO THAT WAS A $500 REPAIR. LATER I FOUND OUT THAT 2017 JEEP CHEROKEES HAVE A UNIQUE ABILITY TO DRINK OIL. IF FCA IS AWARE, AND NOT FIXING THE ISSUE, THATS BULL CRAP. I HAVE AN OLDER CAR WITH A SIMILAR ENGINE AND CAN PUT 10,000 MILES BETWEEN OIL CHANGES W/O AN ISSUE.

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - MIDDLE RIVER, MD

    I JUST PURCHASED MY CAR JANUARY 4, 2021. I HAVE HAD IT CUT OFF ON ME 4 TIMES. LIKE SHUT COMPLETELY OFF AND IT TAKES LIKE 10 TO 15 MINUTES TO ACTUALLY START BACK UP. THE SHIFT GEARS MESSAGE POPS UP, IT CUT THE TRACTION CONTROL AUTOMATICALLY OFF SO THAT LIGHT POPS UP. THE CHECK ENGINE LIGHT AND BATTERY LIGHT POPS UP. I DONT KNOW WHATS HAPPENING BUT IT ALMOST CAUSED AN ACCDIDENT TWICE ON 695 HIGHWAY BECAUSE IT SHUT OFF. THANK GOD THE KIDS WERE NOT WITH ME AT THE TIME. I AM READING THAT HIS HAPPENS TO ALOT OF PEOPLE WITH JEEPS. WISH I WOULD HAVE KNOWN THAT BEFORE PURCHASING. I JUST WANT A SAFE AND RELIABLE SUV FOR ME AND MY CHILDREN.

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - ANNA, TX

    SO I GOT MY CAR IN APRIL 7, 2020. MY CAR HAS BEEN IN AND OUT OF THE SHOP FOR THE PAST COUPLE MONTHS. TO MY ENGINE STALLING OUT TO MY CAR NOT. SHIFT THAT RIGHT WAY. A NEW TRANSMISSION WAS PUT IN JANUARY 2021. MY ELECTRIC STUFF IN THE CAR GOES IN AND OUT ALL THE TIME. SO IT M MESS UP THE COMPUTERS THIS CAR HAS NOW HAD 4 NEW COMPUTERS PUT IN THE CAR AND I'M STILL HAVING PROBLEMS WITH IT. AND IT DOES THIS ANYWHERE ON HIGHWAY CITY STREET.

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - GLENDALE, AZ

    WHEN DRIVING AND MAKING A RIGHT OR LEFT TURN, AN ERROR MESSAGE POPS UP ON THE SCREEN STATING CAN NOT SWITCH GEARS WHILE IN DRIVE, THEN THE ENGINE SHUTS OFF, IT HAS HAPPENED TO ME 6+ TIMES IN THE LAST MONTH, IT HAS HAPPENED IN THE MIDDLE OF A LEFT TURN IN A BUSY INTERSECTION 3 TIMES AND ALMOST CAUSED AN ACCIDENT. ONCE CAR IS SHUT OFF AND YOU GIVE IT A MINUTE, WHEN YOU RESTART IT TAKES TIME TO TURN OVER. THIS IS SO UNSAFE AND I AM AFRAID EVERY TIME I DRIVE AS I DRIVE MY DAUGHTER IN THIS VEHICLE AND THINK THIS SHOULD BE A RECALL FOR SURE. I TOOK IT TO A MECHANIC THEY TEST DROVE AND HAD THE SAME ISSUE TWICE, THEY RAN DIAGNOSTICS AND NOTHING CAME UP, WHEN THEY RESEARCHED IT THEY FOUND THE COMPLAINTS ON THIS WEBSITE AND SAID I SHOULD TAKE IT TO A DEALERSHIP AND THEY READ THAT IT MAY HAVE SOMETHING TO DO WITH THE OIL BEING USED TO QUICKLY AND WHEN THE TURN OCCURS IT SUCKS IN AIR. PLEASE HELP!!!

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - NASHVILLE, TN

    THE SERVICE SHIFTER LIGHT COMES ON WHENEVER I PUT THE CAR INTO DRIVE. THIS SEEMS TO BE A COMMON PROBLEM FOR JEEP CHEROKEE OWNERS.

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - ROSEVILLE, OH

    THE SERVICE SHIFTER WORDS POP UP ON MY SCREEN. THE LIGHTS ON THE GEAR SHIFT (PRND) LIGHT UP RED. THERE IS NO RHYME OR REASON WHY THEY POP ON, THEY JUST RANDOMLY POP ON.

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - LIBERTYVILLE, IL

    OIL FILTER HOUSING/COOLER LEAKS AND POOLS OIL ON TOP OF ENGINE. PART NUMBER 68105583AF. OIL DRAINS DOWN EITHER SIDE OF THE ENGINE. IT IS A PLASTIC PART THAT CAN EASILY FAIL DUE TO DEALER OVER LIGHTNING THE OIL FILTER WHEN PERFORMING AN OIL CHANGE. LEAK STARTS IMMEDIATELY THIS CAR HAS 22,300 MILES ON IT AND IS A 2017.

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - KNOXVIILE, TN

    WATER WAS FOUND PUDDLING THE DRIVER SIDE FLOOR BOARD AND DRIVER SIDE PASSENGER FLOORBOARD. THERE WAS FOUND THAT THE FACTORY DID NOT SEAL A SEEM BETWEEN THE WHEEL WELL AND THE FIREWALL CAUSING THE LEAK. EVIDENTLY THIS WAS A COMMON PROBLRM ACCORDING TO JEEP FORUMS. THE STANDING WATER IS VERY HARD TO GET OUT AND IS CAUSING FOWL SMELL. ALL OF THIS OCCURS AFTER I HAD TAKEN MY VEHICLE THROUGH ITS FIRST AUTOMATIC CAR WASH.

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - HARTFORD, CT

    PERIODICALLY WHILE DRIVING, A "SERVICE SHIFTER" NOTIFICATION WILL TURN ON AND ALL OF THE LIGHTS ON THE SHIFTER INDICATING GEARS WILL LIGHT UP. IF THE CAR IS TURNED OFF AND RESTARTED, THIS NOTIFICATION WILL DISAPPEAR. THIS HAS HAPPENED TO ME 6+ TIMES RANDOMLY OVER THE PAST YEAR THAT I HAVE OWNED THIS CAR. A QUICK GOOGLE SEARCH SHOWS THAT MANY OTHER OWNERS EXPERIENCE THE SAME FALSE NOTIFICATION. THE UNRELIABILITY OF THIS NOTIFICATION IS UNSAFE AND SHOULD BE INVESTIGATED.

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - UNIT B, NJ

    SERVICE SHIFTER POPS UP WHEN I'M DRIVING 65MPH ON THE HIGHWAY. EXTREMELY UNSAFE!

    Source: NHTSA WEB SITE