2015 JEEP CHEROKEE Complaints

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE DROVE OVER A BUMP IN THE ROADWAY AND EXPERIENCED THE DEATH WOBBLE. THE CONTACT AND AN INDEPENDENT MECHANIC PERFORMED A TEST DRIVE HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT STATED THAT TWO DAYS LATER WHILE DRIVING 55 MPH, THE VEHICLE DROVE OVER A BUMP AND EXPERIENCED THE DEATH WOBBLE AGAIN. THE CONTACT TOOK THE VEHICLE TO V&H AUTOMOTIVE (2414 N CENTRAL AVE, MARSHFIELD, WI 54449, (715) 387-2545) AND THE MECHANIC REPLACED THE STEERING DAMPER CONTROL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH AND GOING AROUND A CURB OF, THE VEHICLE DROVE OVER A BUMP IN THE ROADWAY AND THE FAILURE RECURRED CAUSING THE TOOLBAR TO FRACTURE AND THE CABLE BARS AND TOOLBAR TO DETACH. THE CONTACT CONTACTED THE MANUFACTURER AND THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 200.*DT CONSUMER STATED DEALER FIXED THE STEERING DAMPER CONTROL AND THE MANUFACTURER REIMBURSED THE CONSUMER BUT INCIDENT HAPPENED AGAIN. THE LATEST INCIDENT THAT OCCURRED WAS JEEP BROKE THE TOW BAR AND SAFETY CABLES AND ENDED REAR ENDING A MOTOR HOME TWICE.*JB

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER TRANSFER UNIT WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED WHEN THE VEHICLE WAS SHIFTED INTO DRIVE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT THE POWER TRANSFER NEEDED TO BE REPLACED. NO DEALER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 20V343000 (POWER TRAIN) AS A POSSIBLE SOLUTION HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,700. *LN*JB

UPON SLOWING DOWN AROUND 20 MPH THE VEHICLE STARTS TO ACCELERATE REQUIRING A HARDER PRESS ON THE BRAKE. IF I LET OFF THE GAS AROUND 40 MPH THE VEHICLE MAINTAINS SPEED BEFORE IT STARTS TO ACCELERATE. EVENTUALLY THE VEHICLE WILL JOLT AND THE SERVICE TRANSMISSION LIGHT COMES ON PUTTING IT IN A LIMP MODE WITH LITTLE FORWARD MOMENTUM WHEN PRESSING THE GAS. THE DEALER SAID ITS THE ABS CONTROL MODULE BUT THE FACTORY WOULDN'T REPLACE IT BECAUSE THE DEALER COULDN'T PROVE IT WAS BAD. AT THAT POINT THE 2015 KL TRAILHAWK HAD AROUND 33000 34000 MILES ON IT AND STILL UNDER WARRANTY.

VEHICLE DIES AT SPEED ON THE INTERSTATE. NO WARNING ONLY ONE ERROR WHEN IT HAPPENS PERTAINING TO THE START/STOP SYSTEM NEEDING SERVICE. HAS ALSO HAPPENED SITTING IN A PARKING LOT AT IDLE. OIL LEVEL IS GOOD. BATTERY IS NEW. DEALER REPLACED THE PCU BUT PROBLEM HAPPENED AGAIN THE SAME DAY WE LEFT THE DEALER. SO FAR THEY HAVE HAD IT ANOTHER WEEK AND CANNOT DUPLICATE THE PROBLEM. NO OBDII ERROR CODES.

WHILE DRIVING 30-55MPH ON MULTIPLE OCCASIONS THE CAR LOST ALL POWERSTEERING AND THE ENGINE SHUT OFF FOR NO APPARENT REASON! TERRIFYING EXPERIENCE , WOULDN'T RESTART FOR ABOUT 15 MINUTES ON THE SIDE OF THE HIGHWAY WITH NO CHECK ENGINE LIGHT SET BEFORE OR AFTER NO OTHER DRIVEABILITY PROBLEMS PRESENT DURING THIS TIME

CAR SHIFTS ITSELF INTO NEUTRAL INTERMITTENTLY WHILE DRIVING IN TRAFFIC ON MULTIPLE OCCASIONS DRIVING AT VARIOUS SPEEDS, UNABLE TO DRIVE OVER 20MPH AFTER FINALLY GETTING IT IN GEAR

STEREO SYSTEM: SYSTEM REMAIN ON AND CAN NOT TURN IT OFF, WHETHER VEHICLE IS RUNNING OR STOPPED. I HAVE REMOVED KEYS FROM IGNITION, GOTTEN OUT OF CAR, SHUT DOORS AND SYSTEM REMAINS ON AND IT HAS STAYED ON ANYWHERE FROM 5 TO 10 MINUTES. I HAVE HAD THIS PROBLEM SINCE PURCHASE OF VEHICLE.

AUTO SHUT DOWN WHILE IN LEFT TURN LANE, WAITING FOR LIGHT TO TURN GREEN. AUTO SEEMS TO STALL OUT AFTER IDLING (IE: AFTER LEAVING DRIVE THRU, TRAFFIC LIGHT). WILL NOT RESTART, ALL DASH INDICATORS COME ON. AIR, RADIO, WINDOWS STILL FUNCTIONING. HAD HELP PUSHING CAR OUT OF TRAFFIC. 55 MINUTES LATER IN 117 DEGREES AUTO STARTED. NEXT MORNING AUTO WOULD NOT START, ALL DASH INDICATORS COME ON AGAIN. HAD USE THE KEY FOB TRICK TO START. THIS HAS HAPPENED IN 2019 AS WELL FIRST TIME, MAY 1, 2019, TOWED TO DEALERSHIP, LEFT THERE FOR 2 DAYS, NOTHING FOUND.

SERVICE TRANSMISSION WARNING FLASHES AND THE CAR FAILS TO ACCELERATE FOR A BIT. ONCE I STOP, I'M ABLE TO ACCELERATE AGAIN.

THIS ZF9 TRANSMISSION IS A HUGE PIECE OF JUNK AND DOESN'T JUST IMPACT THE JEEP CHEROKEE KL. I'VE OWNED MY 2015 CHEROKEE SINCE NEW AND IT HAS NEVER SHIFTED PROPERLY. DEALERSHIP REPLACED AT LESS THAN 1,000 MILES AND WON'T DO ANYTHING ELSE EXCEPT A "QUICK LEARN" PROCEDURE WHICH IS BOGUS AND WASTES MY TIME. IT CLUNKS/SLAMS GEARS BETWEEN DOG CLUTCHES, I HAVE TO FLOOR IT TO GET IT TO DOWNSHIFT (AND IT'LL GO FROM SAY, 5TH GEAR TO 2ND GEAR, CAUSING PEEL OUTS), THE SHIFT QUALITY IS AWFUL ESPECIALLY IN LOWER GEARS; IT HESITATES BETWEEN R AND D (SOMETIMES 2-3 SECONDS), AND DOESN'T GET ANY BETTER AFTER SEVERAL DEALERSHIP VISITS. SOMETIMES IT'S AS IF THE CAR IS CONFUSED AND LETS ME REV CLOSE TO 4K RPM BEFORE IT FIGURES ITSELF OUT. I MISSED OUT ON THE CLASS ACTION LAWSUIT - PLEASE NHTSA DO SOMETHING. THESE CHEROKEES CONTINUE TO HAVE FAULTY TRANSMISSIONS AND I'M TIRED OF FCA BLAMING ZF AND ZF BLAMING DRIVERS AND MANUFACTURERS. THIS HAS BEEN AN ABSOLUTE UNMITIGATED DISASTER AND I'LL NEVER OWN ANOTHER VEHICLE WITH A ZF TRANSMISSION. JEEP DEALERSHIPS HAVE NO IDEA WHAT THEY'RE DOING. HOW HAS ZF REMAINED UNSCATHED? THIS IS A HUGE SAFETY LIABILITY - IF MY VEHICLE CAN'T UTILIZE THE TRANSMISSION IT WAS GIVEN CORRECTLY THEN IT'S AN UNSAFE VEHICLE. THE BIGGEST SAFETY ISSUES: 1. I CANNOT MERGE NORMALLY ONTO THE HIGHWAY - I HAVE TO FLOOR IT TO DOWNSHIFT AND IN MANY TIMES IT'S TOO MUCH POWER AND CAUSES TORQUE STEER. 2. IT DOES NOT DOWNSHIFT CORRECTLY WHEN SLOWING DOWN, WHICH CAUSES THE CAR TO ALMOST STALL MID-TURN UNTIL AGAIN, I FLOOR IT, AND IT PEELS OUT AROUND THE CORNER. ABSURD.