2018 JEEP CHEROKEE Complaints

THE 'SERVICE SHIFTER' WAS DISPLAYED ON THE DASHBOARD AND ALL THE LIGHTS ON THE SHIFTER WERE ON. I HAD TO SHUT OFF THE CAR AND TURN IT BACK ON TO MAKE THE LIGHTS GO OFF, BUT AFTER A FEW MILES THE LIGHTS CAME BACK ON. THE DRIVER SEAT POWER SWITCH HAS STOPPED WORKING TWO TIMES. I HAD IT REPLACED THE FIRST TIME AND NOT EVEN A YEAR LATER IT STOPPED WORKING AGAIN.

HAVE NOT OWNED VEHICLE FOR A YEAR YET, BOUGHT WITH ABOUT 1000 MILES ON IT. IT WAS PREVIOUSLY OWNED BY SOMEBODY IN DEALERSHIP FROM WHAT WE WERE TOLD. AT 11,677 MILES THE "SERVICE SHIFTER" WARNING SHOWED UP AND SHIFTER PANEL LIT UP WHILE I WAS DRIVING IN TOWN AND STAYED THAT WAY UNTIL I TURNED THE JEEP OFF A FEW MILES LATER. HASN'T SHOWN UP AGAIN AND I'M TAKING IT TO DEALER TOMORROW. IT'S BEEN THREE DAYS SINCE IT HAPPENED BUT I'M AFRAID WHAT MIGHT HAPPEN. I'VE READ ONLINE ABOUT MANY COMPLAINTS ABOUT THIS ISSUE OVER THE YEARS FOR JEEP. WHAT ARE WE WAITING FOR - THEY NEED TO FIX THIS!!! I'M GETTING THIS DOCUMENTED NOW!

"SERVICE SHIFTER" APPEARED ON MY DASHBOARD. THE GEARS ALL WENT RED. THE CAR WAS ABLE TO MOVE AS NORMAL, BUT THE MESSAGE WAS STILL THERE. I TURNED THE CAR OFF AND RESTARTED AND THE MESSAGE WENT AWAY.

I WAS COMPLETING A TURN WHEN THE VEHICLE LOST ALL POWER AND SHUT COMPLETELY OFF CAUSING ME TO LOOSE CONTROL OF THE VEHICLE AND HIT A CURB. VEHICLE WAS THEN TOWED TO DEALERSHIP WHERE I WAS ADVISED THIS HAPPENED DUE TO A SAFETY FEATURE OF MY CAR . WHEN THE CAR IS LOW ON OIL WHEN YOU TURN IT THROWS OFF THE OIL PRESSURE SENSOR SO THE ENGINE DOESN'T BLOW UP . MY LAST OIL CHANGE WAS IN FEB MY CAR IS COMPLETELY OUT OF OIL AND NO CHECK OIL LIGHT APPEARED .

TL* THE CONTACT OWNED A 2018 JEEP CHEROKEE. WHILE THE CONTACT'S VEHICLE WAS STOPPED, IT WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WAS NO WARNING INDICATOR ILLUMINATED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED BACK AND NECK INJURIES. THE CONTACT, WHO WAS SEATED IN THE REAR DRIVER'S SEAT, SUSTAINED WHIPLASH AFTER HIS HEAD STRUCK THE SIDE WINDOW. THE WINDOW BROKE AND INFLICTED A CUT ON THE CONTACT'S NECK. THE FRONT PASSENGER SUSTAINED A LEG FRACTURE. THE OTHER TWO PASSENGERS WERE TRAUMATIZED. THE DRIVER AND THE REST OF THE PASSENGERS WERE TRANSPORTED TO THE EMERGENCY ROOM VIA AN AMBULANCE FOR MEDICAL ATTENTION. IMMEDIATELY FOLLOWING THE CRASH, THE FUEL TANK LEAKED AND THE FRONT END OF THE VEHICLE WAS FILLED WITH SMOKE. THE FIRE DEPARTMENT WAS AT THE SCENE. THE VEHICLE WAS TOTALED AND WAS TOWED TO A COLLISION CENTER. THE DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.

MY VEHICLE WS IN MOTION WHEN THE BATTERY LIGHT FLASHED ON BRIEFLY. IMMEDIATELY AFTER THIS MY VEHICLE LOST POWER COMPLETELY. I WAS UNABLE TO STEER, BRAKE OR ACCELERATE. THE VEHICLE COMPLETELY SHUT OFF. I USED MY EMERGENCY BRAKE TO STOP THE VEHICLE.*BF CONSUMER STATED THE VEHICLE IS CURRENTLY HAVING THE ENGINE REPLACED BUT IT HAD AROUND 28,000 MILES ON IT. THE BATTERY LIGHT BRIEFLY BLINKED ON BEFORE THE VEHICLE STOPPED FUNCTIONING. THE LAST OIL CHANGE WAS ON MAY 26,2019. VIN IS INVALID.*JB

SERVICE SHIFTER LIGHT CAME ON. WHICH IS VERY UNSAFE BECAUSE THE CAR CAN GO INTO GEAR NOW WITHOUT HAVING TO HIT THE BREAKS..

I WAS DRIVING AROUND 35 MPH WHEN GOT WAS SLOWING DOWN FOR STOP LIGHT AND IT JUST SHUT COMPLETELY OFF AND WOULD NOT RESTART. I SAT FOR A MINUTE WITH HAZARDS ON AND THEN TRIED TO START IT, IT WAS TURNING OVER BUT NOT STARTING SO I HAD TO GIVE IT GAS WHILE TRYING TO START IT. GOT HOME AND WENT BACK OUT LATER TO TEST IT AND STARTED UP. IT SHUTS TOTALLY DOWN WITH NO WARNING

I HAVE A 2018 JEEP CHEROKEE LATITUDE. PURCHASED APRIL 2018 WITH 17 MILES ON IT. IN NOVEMBER 2018 THE SERVICE SHIFTER LIGHT CAME ON. TOOK IT TO THE DEALERSHIP WHERE IT WAS "FIXED." JUNE 26, 2019 (28,670 MILES ON MY CAR) I WAS DRIVING TO WORK GOING 35 MPH WHEN MY ENGINE SHUT OFF AND I HAD NO CONTROL OVER THE VEHICLE. ABOUT A WEEK BEFORE THIS HAPPENED I HAD BEEN HEARING A DINGING NOISE, LIKE WHEN YOUR SEATBELT IS OFF (JUST ONE DING THOUGH) AND SOMETHING WOULD FLASH ON MY DASH. IT WAS SO QUICK I WAS UNABLE TO SEE WHAT IT SAID. I STARTED VIDEOING MY DASH TO TRY TO CATCH THE ALERT. I HAVE VIDEO OF MY DASH AS THE ENGINE STOPPED AND ME TRYING TO RESTART MY CAR. (UPLOADED PICTURES OF THE SERVICE SHIFTER BUT IT WILL NOT ALLOW ME TO UPLOAD THE VIDEO) IT TOOK ME 10-15 MINUTES TO GET IT STARTED BACK UP. DROVE IT STRAIGHT TO THE DEALERSHIP. THEY SAID THAT MY JEEP WAS A QUART LOW ON OIL AND THAT IT WAS A "SAFETY FEATURE" THAT IF YOU'RE LOW ON OIL YOUR ENGINE WILL JUST SHUT OFF....NO MATTER IF YOU'RE PARKED OR DRIVING 70 MPH! THAT IS INSANE!! HOW ABOUT AN "OIL LOW LIGHT" MY OIL LIFE PERCENTAGE STILL SHOWED 20% REMAINING AND I WAS SCHEDULING AN OIL CHANGE THE NEXT WEEK. AFTER READING MULTIPLE COMPLAINTS, JUST LIKE MINE, I REQUESTED THAT THEY CHECK THE SHIFTER AGAIN. THEY SAID THAT THE SHIFTER WAS FINE. I PICKED UP MY JEEP FROM THE DEALERSHIP AND DROVE 30 MILES HOME. I PULLED IN MY DRIVEWAY AND THE SERVICE SHIFTER LIGHT CAME ON AGAIN WITH THE PRND LIGHTS ALL LIT UP. TOOK IT TO THE DEALERSHIP AGAIN THIS MORNING, 06/27/2019 AND JUST GOT A CALL THAT THEY REPLACED THE SHIFTER BEZEL AND WIRING AND DID AN UPDATE. THERE ARE HUNDREDS AND HUNDREDS OF COMPLAINTS EXACTLY LIKE MINE. THIS NEEDS TO BE CORRECTED NOW BEFORE SOMEONE GETS IN A HORRIBLE ACCIDENT. I DRIVE THE INTERSTATE EVERY SINGLE DAY. IF MY ENGINE SHUTS OFF GOING 70 MPH, IT WILL NOT BE A GOOD SITUATION.

WHILE IN MOTION, MY CAR CONTINUED TO STALL, 3 TIMES. ONCE ALSO THE WEEK BEFORE. THE CAR INDICATED THAT MY VEHICLE NEEDED AN OIL CHANGE. AFTER A VERY SCARY RIDE TO THE DEALERSHIP ON A MAJOR HIGHWAY, IT WAS CONFIRMED THAT THE CAR NEEDED AN OIL CHANGE. THERE WAS BARELY NO OIL .. ACCORDING TO OIL DIPSTICK. THE MESSAGE DID NOT INDICATE OIL WAS LOW. WRONG MESSAGE TO THE OWNER. I COULD HAVE SEIZED MY ENGINE. NEEDING AN OIL CHANGE IS NOT THE SAME ALERTING THE DRIVER THERE IS NO OIL LEFT. THIS SHOULD BE CORRECTED TO INDICATE LOW OIL LEVEL !!! THIS IS DANGEROUS WHEN CAR IN MOTION AND IT STALLS OUT. DEALERSHIP TAKING NO RESPONSIBILITY. SHOULD THIS BE A RECALL ISSUE. DANGEROUS SITUATION!!!