2015 JEEP CHEROKEE Complaints

I WAS AT A RED LIGHT TRYING TO MAKE A RIGHT TURN. SUDDENLY, THE CAR STALLED. MY STEERING WHEEL WAS ALSO FROZEN THAT COULD NOT BE TURNED ANYMORE. THE DASHBOARD DISPLAYED "SHIFT THE GEAR TO P". MY STEERING WHEEL WAS ALSO FROZEN THAT COULD NOT BE TURNED ANYMORE. AFTER I DID THAT, I WAS ABLE TO RESTART THE CAR. THIS HAPPENED ON A CITY STREET BUT STILL VERY SCARY DUE TO STALLING. I CHECKED ONLINE AND IT SEEMS THERE WAS A RECALL ABOUT STALLING BEFORE, BUT I WAS NOT CONTACTED BY JEEP; AND I DID NOT SEND MY CAR ANYWHERE FOR THIS MATTER.

VEHICLE WAS IN MOTION WHEN IT LEFT THE ROAD. I SWERVED TO MISS A DOG. I HAD MY SEATBELT ON DURING THIS ACCIDENT HOWEVER MY HEAD (TOP, RIGHT FRONT OF MY HEAD) HIT THE WINDSHIELD GLASS AND THE GLASS BROKE/SHATTERED. MY HAIR WAS CAUGHT IN THE BROKEN CRACKS OF THE GLASS ON THE WINDSHIELD AND MY HAIR WAS PULLED OUT OF MY HEAD, I GUESS WHEN THE SEATBELT PULLED ME BACK INTO POSITION IT MANAGED TO KEEP MY HAIR LODGED. I GOT SMALL PIECES OF GLASS OUT OF MY SCALP FOR A WEEK. I HAD OTHER INJURIES AS WELL. EVERY SINGLE AIRBAG OF THIS CAR WAS DEPLOYED AND MY VEHICLE A TOTAL LOSS. I WAS ONLY GOING AROUND 45 MPH. I AM THANKFUL TO BE HERE SHARING THIS PASSAGE. I JUST HAVE TRIED TO FIGURE OUT HOW I MANAGED TO HIT THE WINDSHIELD WHILE MY SEATBELT WAS ON MY BODY AND THE AIRBAGS DEPLOYED.*DT*JB

'SERVICE SHIFTER' NOTIFICATION IS DISPLAYED. CAME ON A FEW TIMES WHILE DRIVING. TURNED CAR OFF AND IT GOES AWAY.

I RECEIVED THE RECALL ON THE 2015 JEEP TRAILHAWK. THIS IS REGARDING THE PTU AND ROLL AWAY PROBLEM. CHRYSLER ADMITS THAT IT HAS NO REMEDY FOR THIS PROBLEM. A COMPUTER PATCH IS IT. THAT IS NOT ACCEPTABLE WHEN YOU DON'T KNOW THAT IT WILL WORK. THIS MANUFACTURER SHOULD BE MADE TO BUY BACK THESE VEHICLES. FIRST IT WAS THE DEFECTIVE TRANSMISSION THAT IS NOW REPLACED IN MY CAR. THE SAME DEFECTIVE TRANSMISSION THAT WAS IN THERE BEFORE. DOESN'T YOUR ORGANIZATION HAVE ANY POWER TO FORCE THESE MANUFACTURERS TO BUY BACK THESE CARS AS THESE VEHICLES ARE DEFECTIVE AND UNSAFE TO DRIVE. THE OTHER DAY I STARTED THE CAR IN PARK AND IT SAID THAT I WAS IN 4 WHEEL DRIVE.CONSUMERS PAY A LOT OF MONEY FOR A CAR AND THE MANUFACTURERS PUT OUT JUNK. SOMEONE NEEDS TO STAND UP FOR THE CONSUMER. *TR

WHILE DRIVING VEHICLE ON HIGHWAY AT 55 MPH DASH LIGHTS START BLINKING ON THEN OFF SEVERAL TIMES. AS I LIFTED MY FOOT OFF THE ACCELERATOR THE VEHICLE COMPLETELY SHUT OFF RIGHT IN THE MIDDLE OF THE HIGHWAY! I SHIFTED INTO NEUTRAL AND RESTARTED ENGINE. THEN AS I STOPPED AT A RED LIGHT THE ENGINE SHUT OFF AGAIN WHILE AUTO START /STOP WAS DISENGAGED AS I RESTARTED THE AUTO START STOP LIGHT CAME ON AND VEHICLE STARTED. I CONTINUED TO DRIVE THE VEHICLE. AS I DROVE THE DASH LIGHTS CONTINUED TO FLASH ON AND OFF, NOW THE ENGINE LIGHT CAME ON AND WILL NOT GO OUT? THE VEHICLE IS A SAFETY HAZARD TO BOTH MY FAMILY AND OTHER MOTORISTS, AS TO THE FACT THAT THE ENGINE SHUTS DOWN AT WILL WITH OUT NOTICE OR WARNING OF ANY TYPE. THANK YOU PLEASE HELP ME I DO NOT WANT TO DIE FROM A CRASH BECAUSE OF THIS PROBLEM! *TR

WHEN DRIVING, THE SERVICE SHIFTER LIGHT WILL COME ON AND THEN ALL OF THE LIGHTS ON THE GEAR SHIFTER (P,R,N,D,1,2) COME ON. YOU HAVE TO PUT THE CAR IN PARK AND SHUT IT OFF TO CLEAR THE ISSUE. YOU ALSO HAVE TO DEAL WITH THE CONCERN THAT THE SHIFTER WON'T WORK WHEN YOU TRY TO SWITCH MODES. *TR

AN ERROR THAT CONTINUES TO COME AND GO IS TO 'SERVICE SHIFTER.' IT IS APPARENT THERE ARE MOMENTS THAT THE SHIFTER SPUTTERS, THE CAR WILL NOT SHIFT GEARS (AUTOMATIC) AND REFUSE TO ACCELERATE. THE CHECK ENGINE LIGHT ALSO COMES ON FOR THIS. DEAL SHIPS DO NOT SEEM TO ACT AWARE OF THIS ISSUE, BUT IT SEEMS EXTREMELY PREVALENT ONLINE. IT APPEARS TO BE BASED ON A FAULTY SHIFT IN THE VEHICLE OR BAD WIRING. HOWEVER, THE DEAL SHIPS ACT LIKE NOTHING IS WRONG BUT WILL CHANGE IT FOR YOU FOR AROUND $7,000. THE CAR SPUTTERING AND REFUSING TO SHIFT WHILE TRYING TO ACCELERATE IS EXTREMELY DANGEROUS FROM FAULTY COMPONENTS AND NEEDS TO BE INVESTIGATED. IT'S CLEAR A RECALL IS NEEDED FOR THIS. *TR

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE HESITATED WITH THE SERVICE TRANSMISSION MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE FAILURE RECURRED WHILE DRIVING UP AN INCLINE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. GULFGATE CHRYSLER LOCATED AT 7250 GULF FWY, HOUSTON, TX (281) 477-6767, WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 20V343000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000.

MY CHILD PURCHASED VEHICLE (USED) FROM DEALER (MI.- APPROX.43,820).DISCOVERED POWERTRAIN ISSUES W/ VEHICLE THAT I BELIEVE ARE RELATED TO PREVIOUS RECALL (RE:CHRYSLER RECALL # S55). WHILE DRIVING VEHICLE IT WILL GO INTO NEUTRAL AND ENGINE REVS UP, RESULTING IN LOSS OF FORWARD MOTION. THIS HAPPENS INTERMITTENTLY.THE CHECK ENGINE LIGHT AND SERVICE TRANS. MAY COME ON, BUT WILL GO OUT. VEHICLE WAS TAKEN BACK TO DEALER REGARDING THE PROBLEM. SERVICEMAN RECCOMENDED REPLACING TRANSMISSION AT A COST OF OVER $5000.00. PRIOR RECALL SERVICE ON VEHICLE (11/2016) SHOWS THE PROBLEM AS THE TRANSAXLE RANGE SENSOR WIRE HARNESS, BUT THE PCM AND THE TCM WAS RE-PROGRAMMED. THIS WAS DONE TWICE ACCORDING TO THE VEHICLE RECORDS. WE SPOKE WITH THE DEALER AND MFG.ABOUT REPLACING THE WIRING HARNESS, SINCE THE RECALL INDICATED THAT COULD POSSIBLY BE THE PROBLEM DUE TO BAD CRIMPING. TOOK THE VEHICLE BACK TO THE DEALER TO DIAGNOSE THE PROBLEM. THEY INDICATED THAT THEY CHECKED THE WIRING HARNESS AND FOUND NO PROBLEM. IT APPEARS THE DEALER AND MFG.NOT WILLING TO TAKE OWNERSHIP OF PROBLEM, LEAVING THE CONSUMER (MY DAUGHTER) WITH A CONTINUING INTERMITTENT ISSUE AND THE COST OF RESOLVING IT...(VERY DISAPPOINTED!) ALSO, THE VEHICLE STILL HAS THE TROUBLE CODE THAT THEY CAN'T CLEAR (CODE= P1DB7) NOTE THAT THE VEHICLE HAD LESS THAN 100,000 MI WHEN THIS ISSUE WAS BOUGHT TO THEIR ATTENTION, BUT MFG. WON'T HONOR POWERTRAIN WARRANTY BECAUSE SHE IS NOT THE ORIGINAL OWNER. DEALER WILLING TO REPLACE TRANS. AT COST OF OVER $5000.00...

TRANSMISSION SHIFTS ERRATICALLY AT TIMES, AND DOES NOT SHIFT AT TIMES WHEN IT SHOULD. TRANSMISSION CREATES A JERKING SENSATION IN CAR.