2015 JEEP CHEROKEE Complaints
View complaints related to 2015 JEEP CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,730 complaints submitted for the 2015 JEEP CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2015 JEEP CHEROKEE- DILLON, CO
OIL FILTER ADAPTER HOUSING IS LEAKING. IT WAS FOUND BY TECHNICIANS DURING AN OIL CHANGE. *TR
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- KELSO, WA
I HAVE WARNING LIGHTS KEEP FLASHING OUT OF CONTROL 3 LIGHTS KEEP STAYING ON THAT IS TIRE PRESSURE SYSTEM AND CHECK ENGINE AND START STOP SYSTEM , PUT A CODE READER ON VEHICLE AND IT SAYS TRANSMISSION MODULE MY CAR WILL REV UP WHILE I N GEAR HESITATE AND THEN JERK REAL FAST AND START GOING SUPER FAST WITHOUT MY FOOT ON GAS. WHEN I SHIFT THE GEARS INTO REVERSE FROM PARK OR PUT IN PARK IT MAKES A LOUD CLUNK NOISE AND SHIFTS HARD. ALSO THE TAILGATE WHEN OPENING WILL OPEN UP AND IMMEDIATELY SHUT ON ME AND HAS HIT MY HEAD A FEW TIMES AND TRIED SHUTTING WITH ME IN THE WAY. I'VE REPORTED PROBLEMS TO THE DEALERSHIP SEVERAL TIMES THEY SEND ME TO A DEALERSHIP FOR JEEP AND THEY TELL ME BATTERY NEEDS RESET AND SENT ME ON MY WAY AND I ASKED TO HAVE TRANSMISSION LOOKED AT AND THEY HAVE NO TRANSMISSION TECH. WHILE IN MOTION ILL TAKE MY FOOT OFF GAS TO SLOW DOWN WHEN COMING TO A CORNER OR STOP AND IT WILL SPEED UP ON ITS OWN CAUSING ME TO SLAM BREAKS QUICKLY. I FEEL UNSAFE IN THIS VEHICLE. IM NOT THE FIRST OWNER I WAS FINANCED THROUGH BUD CLARY AND THEY CAN NEVER HELP ME ALWAYS SEND ME TO NCCHORDS DODGE CHRYSLER JEEP DEALERSHIP IF THERE IS ANY AVAILABILITY APPOINTMENTS. THE ISSUES I HAVE WITH VEHICLE ARE CONTINUOUS . REALLY STARED BAD WITH LIGHTS A FEW WEEKS AGO. HAD CAR SERVICED FOR REG SERVICE DATE ON 11TH AND THEY COULDN'T HELP WITH MY ISSUES RECOMMENDS ME MAKE APPOINTMENT WITH OTHER DEALERSHIP. ILL PUT THE ISSUES WITH CAR WHEN ITS BEEN A EVERYDAY OCCURRENCE TO THUS LAST MAY ON 1ST. I BOUGHT CAR ALMOST 1 YR AGO AND HAVE HAD PROBLEMS SINCE DAY 1 JUNE 27TH 2019. *TR
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- CARY, NC
MY CAR HAS CUT OFF TWICE. TOOK CAR TO FIRESTONE THEY COULDN'T FIGURE OUT WHAT WAS WRONG. HAD AN OIL CHANGE SINCE I WAS THERE. CALLED A CHRYSLER DEALER WHILE WAITING JUST TO FIND OUT OTHER PEOPLE WITH MY CAR HAVE HAD THE SAME ISSUE WITH AN OIL CONSUMPTION ISSUE. CAR CUTTING OFF. THEN ABLE TO RESTART. ALERT DING GOING OFF BUT NOTHING WOULD LIGHT UP. *TR
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- BOISE, ID
TWICE IN 2 YEARS MY LUG NUTS HAVE COME LOOSE. TODAY 4 OUT OF 5 WERE MISSING. THIS COULD KILL PEOPLE. I'M LOOKING FOR A RECALL NOTICE FOR THIS PROBLEM. *TR
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- BELLEVUE, WA
OUR 9 SPEED TRANSMISSION CAUSES THE CAR TO JOLT AND JERK EVERY TIME WE DRIVE IT WHEN SWITCHING GEARS OR WHEN AT A STOP AND THEN DRIVING. ALSO, DOES THE SAME WITH THE STAR/STOP FEATURE. THIS CAN CAUSE A MAJOR ACCIDENT IF NOT FIXED! JEEP DEALERSHIP SAYS THEY GET MULTIPLE COMPLAINTS ABOUT THIS ISSUE WEEKLY SINCE THE 9 SPEED TRANSMISSION HAS MANY ISSUES WITH IT AND WAS USED ON 2014-2016 JEEP CHEROKEES. WE HAVE TAKEN THE CAR TO THE DEALERSHIP OVER 10 TIMES THROUGHOUT THE PAST COUPLE YEARS TO GET THE TRANSMISSION FIXED BUT THE ONLY WAY TO SOLVE THIS ISSUE IS TO REPLACE IT WITH AN 8 SPEED TRANSMISSION. *TR
Source: NHTSA WEB SITE -
-
2015 JEEP CHEROKEE- KEENE, TX
TRANSMISSION HAS ISSUES. HARD SHIFTS, SLOW SHIFTS, JERKS, AND HESITATES. FEELS LIKE IT IS LOW ON FLUID, ALSO FEELS LIKE SOMEONE REAR ENDED US AT TIMES. HAVE ACTUALLY SLAMMED ON THE BRAKES THINKING WE WERE IN A WRECK. HAS HAPPENED MANY MANY TIMES. VEHICLE HAS BEEN IN SHOP NUMEROUS TIMES WITH NO FIX. *TR
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- QUINCY, MA
I PURCHASED MAY JEEP CHEROKEE IN DECEMBER 2017. ON THE FIRST HOT DAY OF MAY 2020, I WENT INTO MY CAR, AND NOTICED THE DASHBOARD AREA ALONG WITH THE VENTS, HAD BEGAN TO MELT! IT WAS HOT OUTSIDE, BUT THIS IS NOT THE FIRST TIME THAT MY CAR HAS BEEN SITTING IN THE SUN. WHEN I TOUCHED THE VENT, MY FINGERS WERE COVERED IN THIS BLACK, GOOEY SUBSTANCE. NOT ONLY IS THE INTERIOR OF MY CAR DESTROYED, BUT MY CONCERN IS WHETHER THIS SUBSTANCE IS HAZARDOUS. ARE THERE CHEMICALS IN THE PAINT OR ANY TOXIC ELEMENTS? I HAVE SHOWED THE PHOTOS OF THE PROBLEM TO MANY PEOPLE. AND EVERYONE HAS THE SAME ANSWER, WHICH IS, "I HAVE NEVER SEEN ANYTHING LIKE THIS BEFORE." I CONTACTED THE DEALERSHIP, WHERE I PURCHASED MY JEEP. MY AGENT IS CURRENTLY LOOKING INTO THIS. THE SECOND PROBLEM INVOLVES THE SHIFTER. ALL OF THE LIGHTS ARE LIT UP. I HAVE ALREADY HAD AN INCIDENT WHERE I THOUGHT I WAS IN "PARK" BUT IT TURNED OUT I WAS IN REVERSE. I FOUND MULTIPLE COMPLAINTS AND CONCERNS ABOUT THIS PROBLEM IN MY RESEARCH.*DT*JB*DT*JB*DT*JB*DT*JB
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- HUMBLE, TX
SERVICE SHIFTER SHOWS ON DISPLAY, ALL THE LIGHTS ON SHIFTER LIGHT UP. I LOOKED ON INTERNET AND MANY REPORTING THE SAME ISSUE ON MANY YEARS. ONCE VEHICLE IS TURNED OFF AND TURNED BACK ON THE WARNING GOES OUT, BUT COMES BACK ON IN A WEEK OR A MONTH. I HAVE MADE AN APPOINTMENT WITH DEALERSHIP TO GET IT SERVICED. APPEARS THIS IS A COMMON PROBLEM WITH THE MAKE AND MODEL. *TR
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- CINCINNATI, OH
VEHICLE WAS STOPPED WITH ENGINE RUNNING AND MOTOR DIED WOULD NOT RESTART. MOTOR WOULD CRANK BUT WOULD NOT RESTART. SINCE VEHICLE WAS IN A HIGH TRAFFIC AREA, PUT IN NEUTRAL AND FOLKS HELPED PUSH IT TO A SAFE AREA. CALLED TOW TRUCK. TOW TRUCK DRIVER SAID IT ACTED LIKE A FUEL PUMP PROBLEM, SO HE CHECKED THE FUSE FOR FUEL PUMP,IT WAS BLOWN, SO HE REPLACED. VEHICLE STARTED AND RAN FOR A MINUTE OR SO THEN MOTOR DIED. HE CHECKED FUSE AND IT HAD BLOWN AGAIN, SAID FUEL PUMP WAS BAD. TOWED TO LOCAL SHOP. AFTER INSPECTION BY SHOP, WAS TOLD THAT THEY "FOUND FUEL PUMP SHORTING OUT INTERNALLY CAUSING FUSE TO BLOW, NECESSARY TO REPLACE FUEL PUMP AND FUSE." FIXED AND TEST DROVE CORRECTED PROBLEM. PER SERVICE INVOICE A MODULE KIT, FUEL PUMP/LEVEL UNIT PART NUMBER 68231311AB WAS REPLACED. SINCE VEHICLE ONLY HAS 45990 MILES ON IT, SERVICE MANAGER SAID TO FILE WITH NHTSA SINCE THE JEEP CORP. HAS HAD MANY FUEL PUMP PROBLEMS IN THE PAST. HE HAS BEEN SEEING A RASH OF THIS SAME ISSUE LATELY. SAID COULD BE A RECALL FOR A SAFETY PROBLEM WHEN A VEHICLE JUST DIES WITH NO WARNING. *TR
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- NASHVILLE, TN
AT STARTUP OF VEHICLE IN PARK AND KEYING ON, POWERTRAIN PROBLEMS WITH TRANSMISSION. VEHICLE HAS CHECK ENGINE LIGHT, 4WD TEMPORARILY UNAVAILABLE, SERVICE PARK BRAKE, SERVICE TRANSMISSION, FLASHING TRACTION CONTROL ALL HAPPENING AT THE SAME TIME. WHILE IN MOTION, TRANSMISSION WILL SHIFT BUT IS VERY ROUGH AND STARTS IN 4TH GEAR. ALSO THE 'D' IS FLASHING AND ODOMETER FLASHES WHILE IN MOTION. *TR
Source: NHTSA WEB SITE