2018 JEEP CHEROKEE Complaints

SERVICE SHIFTER WARNING APPEARS IN INSTRUMENT CLUSTER AREA AND ALL THE LIGHTS ON SHIFTER LIGHT UP SOLID RED AND STAY ILLUMANATED.

TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. THE CONTACT STATED THAT THE COSMETIC PANEL ON THE FRONT DRIVER'S SIDE DOOR THAT WENT FROM THE BOTTOM TO THE TOP OF THE WINDOW, FLEW OFF WHILE DRIVING ABOUT 65 MPH. THE CONTACT CALLED THE LANDERS CHRYSLER DODGE JEEP RAM OF NORMAN DEALER (405-321-8228, 481 N INTERSTATE DR, NORMAN, OK 73069) WHERE IT WAS STATED THAT THE FAILURE WAS A KNOWN ISSUE. THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000. THE VIN WAS NOT PROVIDED.

VEHICLE STOPPING AND SHUTTING OFF COMPLETELY WHILE DRIVING (IN MOTION) EACH AND EVERY TIME ON FOUR DIFFERENT OCCASIONS. FIRST TIME IT SHUT OFF, DEALERSHIP SAID IT WAS DUE TO OIL CHANGE.SECOND TIME DEALERSHIP SAID A RECALL ON THE SHIFT GEAR IN WHICH I WASN'T NOTIFIED ABOUT THE RECALL. THIRD TIME IT SHUT OFF, DEALERSHIP SAYS ITS AN OIL LEAKAGE. FOURTH TIME IT STOPPED, DEALERSHIP SAYS IT NEEDS A NEW ENGINE. CHRYSLER REFUSES TO FIX IT. THE LAST TIME I TOOK IT TO THE DEALERSHIP, CHRYSLER RESPONSE WAS TAKE IT HOME AND DRIVE IT AGAIN AND BRING IT BACK IF IT SHUTS OFF AND MAYBE THEN WE WILL FIX IT. I HAD TO HAVE IT TOWED IN THE LAST TIME DUE TO IT NOT STARTING AND SMOKING IN THE TAIL PIPE. ON TWO OCCASIONS, THE RADIO CUT OFF COMPLETELY, SCREEN JUST WENT BLACK. MY CAR IS NOW AT THE DEALERSHIP WAITING ON APPROVAL FROM CHRYSLER TO GET FIXED. THIS JEEP IS VERY UNSAFE, DANGEROUS,AND A SAFETY HAZARD FOR MY SON AND I. IT HAS PUT ME AND MY SONS LIFE IN DANGER ON FOUR DIFFERENT OCCASIONS. I AM TERRIFIED TO DRIVE THIS VEHICLE EVEN IF THEY CAN FIX IT BECAUSE ITS NOT A GUARANTEE THAT I WILL NOT HAVE THESE ISSUES AGAIN AND NEXT TIME IT COULD COST US OUR LIVES.

THIS VEHICLE CONSISTENTLY IS 1 QUART LOW ON OIL DURING EACH OIL CHANGE, AND THERE IS NO OIL ON THE DIPSTICK, DESPITE THE FACT I GET MY OIL CHANGED PRIOR TO THE RECOMMENDED MILEAGE, AND LESS THAN EVERY 3 MONTHS. I AM USING SYNTHETIC OIL IN THE CAR. I HAVE TAKEN IT TO THE ORIGINAL DEALERSHIP, THEN AN OIL CHANGE SHOP TWICE, AND THEN ANOTHER DEALERSHIP TO LOOK AT THE ISSUE. THE LAST DEALERSHIP ADVISED ME THEY WOULD DO AN OIL CONSUMPTION TEST AND THAT I NEEDED TO CHECK MY OIL DIPSTICK FREQUENTLY AS THE ENGINE WILL SHUT OFF IF THE OIL GETS TOO LOW. NO INDICATOR LIGHT HAS EVER DISPLAYED INDICATING AN ISSUE WITH THE LOW OIL OR OIL PRESSURE. MANY TIMES THE DISPLAY SHOWS I HAVE 40% OR MORE OIL LIFE LEFT, DESPITE THE FACT THE CAR WILL BE 1 QUART LOW ON OIL, WITH NO OIL ON THE DIPSTICK. THE CAR HAS 26500 MILES ON IT. THE FIRST TIME THE ISSUE WAS NOTED WAS WHEN MY CAR DID SHUT OFF IN DRIVE, AND I PULLED IT INTO AN OIL CHANGE PLACE WHO ADVISED ME THERE WAS NOT ENOUGH OIL IN THE ENGINE. THE CAR HAD JUST HIT THE MILEAGE MARK TO BE CHANGED. THIS OCCURRED IN THE FALL OF 2018.

THE "SERVICE SHIFTER" LIGHT WILL TURN ON. IT HAS HAPPENED TWICE, THE FIRST TIME AT LESS THAN TEN MILES PER HOUR IN A PARKING LOT AND THE SECOND TIME ON THE INTERSTATE GOING 70 MPH. WHEN THE SERVICE SHIFTER LIGHT TURNS ON, IT ILLUMINATES THE PRND LIGHTS ON THE SHIFTER TO ALL RED. SINCE THEY ARE ALL RED, YOU CANNOT TELL IF YOU ARE IN PARK COMPLETELY. THERE IS 26,650 MILES ON THE VEHICLE. IT IS CURRENTLY GETTING SERVICED, THE DEALERSHIP I BOUGHT IT FROM SAID IT ONLY NEEDED FLASHED WITH THE COMPUTER, HOWEVER THE DEALERSHIP THAT IS CLOSEST TO MY HOME (AND THE ONE WHO IS CURRENTLY REPLACING THE GEAR SHIFTER) TOLD ME THE GEAR SHIFTER HAD TO BE REPLACED AND FLASHING WITH THE COMPUTER WOULD NOT FIX THE ISSUE, AS THIS WAS A FREQUENT ISSUE THEY HAVE SEEN. IF THERE IS A FREQUENT ISSUE WITH THE SHIFTER IN THESE VEHICLES, THEY NEED TO BE RECALLED. THIS IS VERY DANGEROUS AND SCARY TO NOT HAVE ANY WAY OF KNOWING IF YOU ARE IN PARK, REVERSE, NEUTRAL OR DRIVE.

CAR CAUGHT FIRE. MANUFACTURER DID NOT INVESTIGATE. DEALERSHIP WHERE IT WAS TOWED TAMPERED WITH EVIDENCE

MY 2018 JEEP CHEROKEE LATITUDE STALLS WHILE IN MOTION. SO FAR IT HAS ONLY HAPPENED ON NEIGHBORHOOD STREETS. I HAVE 36,500 MILES ON IT. *DT CONSUMER TOOK VEHICLE TO THE DEALERSHIP ON APRIL 27TH,2019 FOR OIL CHANGE, THEY DID NOT MENTION LOW OIL BUT DID SAY MAY HAVE LOW ON COOLANT BUT WASN'T POSITIVE.*JB

SERVICE SHIFTER LITE UP AS WELL AS ALL GEARS. I WAS CURRENTLY IN PARK WHEN IT HAPPENED. READ SEVERAL JEEP OWNER INQUIRES UPON GOOGLING THE ISSUE. DOESN'T SOUND GOOD!

WHILE DRIVING THE WORDS "SERVICE SHIFTER" APPEAR ON THE CAR'S CONSOLE AND THE LETTERS ON THE GEAR SHIFTER (D, N, R) ALL LIGHT UP SIMULTANEOUSLY AND STAY LIT.

MY JEEP KEEPS ILLUMINATING ALL DRIVE TRAINS AND TELLING ME TO SERVICE SHIFTER. I'VE HAD THE WHOLE WIRING HARNESS REPLACED A MONTH AGO WITH 10,000 MILES AND NOW IT IS DOING IT AGAIN! I HAVE TO KILL THE ENGINE AND TURN IT BACK ON. MOST TIMES SERVICE SHIFTER STILL REMAINS ON THE SCREEN.