2015 JEEP CHEROKEE Complaints

PASSENGER SIDE FRONT WHEEL LOCKED UP AND HAD TO HAVE A NEW WHEEL BEARING WAS NOT TRAVELING AT THE SAME SPEED AS THE OTHER WHEELS WAS STRANDED AND HAD TO HAVE CAR TOWED FROM ST. LOUIS INTO SPRINGFIELD ILLINOIS DID THEY MAKE YOU PAY FOR THE TOW JEEP DID NOT REFUND

OCT. 2019: BLARING RADIO, U-CONNECT SYSTEM FAILURE (BATTERY REPLACED)-GARAGE AT HOME AND LOCAL SUBURBAN AREA DEC. 2019: RADIO VOLUME CONTROL DIDN'T WORK, MUTE BUTTON DIDN'T WORK, MUTE BUTTON UNMUTED ITSELF (TWICE IN A 5-7 MINUTE PERIOD), VOLUME ADJUSTING UP AND DOWN ON ITS OWN-HAPPENED 8:10 AM JAN. 2020: AUDIO STUCK ON RELIGIOUS STATION, BUT INFO SCREEN BLANK-BLACK (9:45 AM AND 10:10 AM. HAPPENED AFTER I STOPPED TO GET GAS AT A SUBURBAN LOCATION) MARCH 2020: RADIO UNMUTED ITSELF MULTIPLE TIMES ON ITS OWN AND WHEN I PRESSED THE MUTE BUTTON-IT DIDN'T WORK (SUBURBS) MARCH 2020: AM-UNABLE TO ADJUST VOLUME-STUCK FOLLOWED BY BLARING VOLUME AFTER I HAD TURNED THE VOLUME BUTTON DOWN. LATER-SAME DAY-RADIO STATION CHANGED TO A RELIGIOUS STATION (NOT THE STATION I HAD ON PREVIOUSLY) AIR PRESSURE LIGHT GOES ON CONSTANTLY START AND STOP SYSTEM MESSAGE GOES ON AND OFF CONSTANTLY THIS JEEP HAS JUST OVER 36,000 MILES. RADIO INCIDENCES HAVE OCCURRED BOTH WHILE SITTING STATIONARY AND WHILE DRIVING.

SHIFTER--THE VEHICLE IS RENDERED INOPERABLE WHEN SHIFTING FROM PARK TO REVERSE OR TO DRIVE. WHILE WE'VE TRIED TO FIND A PATTERN, THE ISSUE'S RECURRENCE IS UNPREDICTABLE AND HAS YET TO BE DIAGNOSED DESPITE COUNTLESS TRIPS TO AND CONVERSATIONS WITH OUR DEALER AND WITH CHRYSLER. THIS IS THE SECOND REPORT WE'VE FILED ABOUT THIS VEHICLE WITH THE NHTSA (6/19/18). SUMMARY: THE DASH DISPLAYS/FLASHES "SERVICE SHIFTER"/ALL OTHER COMPONENT LIGHTS, WARNING BELLS RING AND EVERY GEAR LIGHT ON THE SHIFTER LEVER ILLUMINATES. SOME INCIDENTS PREVENT THE VEHICLE FROM SHUTTING OFF/RESTARTING OR FOR THE BRAKE PEDAL TO DEPRESS. WE'VE LEARNED WE MUST SHUT THE CAR OFF AND RESTART, SOMETIMES 2-3 TIMES, IN ORDER FOR IT TO BECOME OPERABLE. THE CHECK ENGINE LIGHT STAYS ON FOR VARYING AMOUNTS OF TIME. THE ISSUE HAS OCCURRED WHILE DRIVING AND FOR OUR SAFETY WE MUST STOP, SHUT DOWN AND RESTART; IT ALSO HAS OCCURRED WHILE ATTEMPTING TO PULL OUT AT AN INTERSECTION OR OUT OF OUR DRIVEWAY, BOTH OF WHICH ARE FRIGHTENING SINCE WE FIND OURSELVES STUCK IN THE PATH OF ONCOMING TRAFFIC. ACCELERATION ISSUES--IN ADDITION, ABRUPT LURCHING FORWARD, HESITATIONS AFTER STOPPING AND LACK OF ACCELERATION POWER (GAS PEDAL IS TO THE FLOOR BUT CAR WON'T PICK UP SPEED) HAVE OCCURRED. WE HAVE HAD IT TO TWO DEALERS ONLY TO BE TOLD THAT THE CHECK ENGINE LIGHT MUST BE ON TO DIAGNOSE; THE ONE TIME IT WAS TESTED, THE EVENT WASN'T ACTIVE AND THE CODES WERE STORED (OVER 40 WERE DISPLAYED) AND OF NO HELP. THEY ONLY WILL SAY THAT THE CAR IS LOSING COMMUNICATIONS AND DESPITE ALL THAT'S BEEN DONE TO THIS POINT, CAN'T GUARANTEE THEY'LL EVER BE ABLE TO DETERMINE A FIX FOR IT. THE PCM HAS BEEN REPROGRAMMED FOUR TIMES; TCM HAS BEEN REPLACED/UPDATED FOUR TIMES; SHIFT LEVER ASSEMBLY REPLACED; SHIFT LEVER GREASED; TRANS AXLE WIRING HARNESS REPLACED TWO TIMES; SHIFT LEVER BEZEL/WIRING REPLACED.

IMMEDIATELY AFTER STARTING VEHICLE, ALL LIGHTS ON SHIFTER (P R N D) TURN RED. SERVICE SHIFTER APPEARS IN DISPLAY AND REMAINS UNTIL VEHICLE IS TURNED OFF. WILL NOT DISPLAY ODOMETER OR ANY OTHER INFO WHILE SERVICE SHIFTER IS DISPLAYED.

WITH THE VEHICLE IN MOTION AND AT ALL RATES OF SPEED, WHILE BRAKING, WITH THE VEHICLE IN DRIVE, THE ENGINE AND ALL ELECTRONICS HAVE SHUT OFF. DIFFICULT TO SAFELY EXIT THE ROAD TO PUT THE VEHICLE IN PARK AND RESTART IT. HAS HAPPENED ON MULTIPLE OCCASIONS NOW.

ZF 9 SPEED TRANSMISSION, IT IS NOT SAFE TO OPERATE IN A LOW SPEED CITY DRIVING CONDITION, AT A LOW SPEED WHEN I PRESS GAS CAR WONT MOVE AND THEN SUDDENLY CAR JUMPS . JUST LIKE WHEN YOU RELEASE CLATCH IN A MANUAL CAR AT A HIGH RPM ,

SERVICE SHIFTER LIGHT COMES ON ALMOST CONSTANTLY AND WILL NOT GO OFF. YOU CANNOT CLEAR IT UNLESS YOU PARK THE CAR TURN IT OFF AND BACK ON AND HOPE FOR THE BEST.

DRIVING ON HWY. AND IT SAYS "PUT IN PARK" AND STOPS RUNNING. AFTER I PUT IT IN PARK THEN TRIED TO CRANK, WOULD NOT CRANK.

THIS HAS HAPPED TO OVER 20 TIMES. WHEN PUTTING MY AUTOMATIC TRANSMISSION IN REVERSE, THE SCREEN DISPLAYS ' SERVICE SHIFTER' I HAVE TAKEN TO TWO DEALERS AND WAS TOLD THEY COULD NOT DUPLICATE BECAUSE CODE RESETS ITSELF. I AM WORRIED AS I AM A SENIOR CITIZEN AND NEED A RELIABLE VEHICLE. IT SEEMS THE DEALER CAN'T BE BOTHERED TO FIND THE PROBLEM

OIL COOLING HOUSING CRACKED IT COST ME $624 TO REPLACE. THE HOUSING IS MADE OF PLASTIC, THERE'S NO WAY THAT'S GOING LAST WITH THE HEAT OF THE ENGINE