2017 JEEP CHEROKEE Complaints

ELECTRICAL SYSTEM: WIRING DETAILS ISSUED JUNE 4, 2018 RECALL ID 299936 NHTSA CAMPAIGN #18V332000 VEHICLES AFFECTED 4,815,661 COMPONENT AFFECTED ELECTRICAL SYSTEM: WIRING POWER TRAIN: DRIVELINE: DIFFERENTIAL UNIT DETAILS ISSUED JULY 14, 2020 RECALL ID 314017 NHTSA CAMPAIGN # 20V343000 VEHICLES AFFECTED 67,248 COMPONENT AFFECTED POWER TRAIN: DRIVELINE: DIFFERENTIAL UNIT WHEELS: RIM DETAILS ISSUED OCTOBER 13, 2017 RECALL ID 269528 NHTSA CAMPAIGN # 17V543000 VEHICLES AFFECTED 22,242 COMPONENT AFFECTED WHEELS: RIM

UPON STARTING JEEP RECEIVED MESSAGE "SERVICE SHIFTER" AND ALL THE GEAR INDICATOR LIGHTS ARE LIT AND MESSAGE CENTER IS INOPERATIVE EXCEPT FOR THAT MESSAGE. SHUTTING CAR OFF AND RESTARTING RESETS, ONLY TO COME BACK AFTER A FEW STARTS. JEEP DEALERSHIP CHARGES $145 TO TELL YOU WHAT NEEDS TO BE REPLACED BUT IS NOT SURE IF THAT WILL FIX PROBLEM. MULTIPLE COMPLAINTS REGARDING THIS ISSUE WITH 2016-2018 JEEP CHEROKEE'S BUT CAR IS PAST 36 MONTH WARRANTY PERIOD EVEN THOUGH IT ONLY HAS 14,500 MILES ON IT, JEEP WILL NOT REPAIR AT N/C. WITH THE AMOUNT OF COMPLAINTS I HAVE READ FOR SAME ISSUE, WHY ISN'T A RECALL IN ORDER ? APPARENTLY, IF YOU DON'T GET IT FIXED, SOMEWHERE DOWN THE ROAD, THE VEHICLE MAY BECOME INOPERABLE, OR WILL NOT SHIFT TO PARK. THE TEMPORARY FIX APPEARS TO BE , SHUT THE CAR OFF, AND RESTART. NOT A VERY GOOD THING.

WAS ON THE WAY OUT OF TOWN FOR THE WEEKEND DRIVING AT 65MPH WHEN ALL OF A SUDDEN SERVICE SHIFTER LIGHTS UP ON MY CONSOLE AND ALL LIGHTS (GEARS) ON THE ACTUAL SHIFTER CONSOLE LIGHT UP AS WELL. I IMMEDIATELY PULLED TO THE SIDE OF THE ROAD AND PLACED IN PARK, STILL ALL LIGHTS REMAINED ON LEAVING ME PUZZLED. I PROCEEDED ON CAUTIOUSLY AWARE OFF WHAT WAS OCCURRING, AFTER REACHING MY DESTINATION TURNED THE VEHICLE OFF.. FINDING THAT RESTARTING THE VEHICLE EVERYTHING WAS BACK TO NORMAL. UNFORTUNATELY IT KEEPS REPEATING THE SAME THING OVER AND OVER FOR AT LEAST A DOZEN TIMES NOW. BESIDES THE ONGOING PROBLEM IT ALSO IS UNSAFE AS IT ACTUALLY STARTLES YOU WHEN IN TRAFFIC WHEN IT DINGS AND EVERYTHING LIGHTS UP ! APPARENTLY ITS A KNOW PROBLEM WITH JEEP WITH MULTIPLE OTHERS HAVING THE SAME ISSUE. WHY IS THERE NO RECALL FOR A PERMANENT FIX TO THIS UN SAFE ISSUE BEFORE SOMEONE IS SEVERELY INJURED OR A LIFE IS LOST.....

I WAS MAKING A SHARP LEFT TURN INTO A PARKING LOT, SORT OF FAST- BETWEEN 10-15 MPH. AFTER I MADE THE SHARP LEFT TURN AND STARTED TO TURN RIGHT TO GO STRAIGHT AND PARK, THE SERVICE SHIFTER WARNING CAME ON. I WAS ABLE TO PUT MY CAR IN PARK JUST FINE. I INSTANTLY TURNED MY CAR OFF WAITED A FEW SECONDS AND STARTED MY CAR AGAIN AND THE WARNING WAS GONE. HASN'T COME BACK ON SINCE. THIS HAPPENED LAST NIGHT.

WHILE DRIVING A LIGHT COMES ON AND SAYS TO SERVICE SHIFTER. EVERY TIME IT HAS COME ON, I PULL OVER AND TURN THE CAR OFF AND THEN IT WILL GO OFF. I'M WORRIED BECAUSE I'VE HEARD OTHERS AND THEIR BRAKES LOCKING UP AND GETTING INTO A WRECK...ON THE DASH READS PARK. WE HAVE ALSO HAD A LIGHT COME ON THE SPEEDOMETER THAT BLINKS AND THEN MAKES A LOUD BEEP BEEP BEEP. IT DOES GO OFF EVENTUALLY. THE WORST YET IS WHEN I WENT TO START THE CAR, THE BRAKE LOCKS UP AND IT WON'T START OR TURN OVER. WE HAD TO TOW IT TO A MECHANIC TO GET IT LOOKED AT. FINALLY AFTER TRYING MANY THINGS, HE REPLACED THE BATTERY AND IT BEGAN TO WORK. EVERY NOW AND THEN, IT DOES THE SAME THING, BUT IF I BREATHE JUST RIGHT IT STARTS.

THE VEHICLE IS BURNING OIL AND EVEN THOUGH THE OIL LIGHT DOESN'T COME ON THE VEHICLE WILL STALL AND DIE WHILE DRIVING BECAUSE IT'S BURNING OIL. THIS SHOULD NOT BE HAPPENING AS THERE IS NO INDICATION OF ANY LOW OIL UNTIL THE STALL. KEEP NEEDS TO FIX THIS OR WILL BE SUED WHEN AN ACCIDENT OCCURS BECAUSE OF AN ENGINE STALL WITHOUT ANY INDICATORS

MY 2017 JEEP HAD JUST TURNED OVER 30,000 MILES WHEN A SERVICE SHIFTER MESSAGE APPEARED ON THE DASH. ALL THE LIGHTS LIT UP ON THE CONSOLE WHERE THE SHIFTER SITS. THIS HAPPENED 4 TIMES IN ONE WEEK. I PUT IT IN PARK, SHUT IT OFF, RESTARTED IT AND THE MESSAGE WENT AWAY. IT DID IT WHEN I FIRST STARTED IT. THEN IT APPEARED AGAIN WHILE DRIVING DOWN THE ROAD. THE 3 YEAR 36,000 MILE WARRANTY ENDED IN AUGUST OF THIS YEAR SO OF COURSE I WAS REQUIRED TO PAY FOR THE SHIFTER BEZEL AND WIRING HARNESS TO FIX THE ISSUE. THE DEALERSHIP TOLD ME THAT IF I LET IT GO AND DIDN'T FIX IT, EVENTUALLY, IT WOULD NOT GO INTO GEAR. UPON GOOGLING THIS PROBLEM I SEE THAT OTHERS ARE HAVING THIS SAME ISSUE WITH THEIR JEEPS. I AM UPSET AND WONDERING WHY THIS IS NOT A FACTORY RECALL ISSUE. I DO NOT BELIEVE A 3 YEAR OLD VEHICLE WITH 30,000 ACTUAL MILES ON IT SHOULD BE HAVING THIS PROBLEM. I READ MANY STORIES SIMILAR TO MINE. IT SEEMS LIKE THIS IS SOMETHING THAT NEEDS TO BE ADDRESSED! JACKIE PRASNICKI

PURCHASED 2017 JEEP CHEROKEE TRAIL HAWK NEW 10/2016. IF THE JEEP IS LEFT TO SIT 2 DAYS BATTERY WILL DRAIN AND NOT RESTART JEEP. I HAVE REPLACED THE BATTERY 3 TIMES. MOST RECENTLY 4-21-20. THIS NEW BATTERY KEEPS DRAINING AND 2ND TIME I HAVE HAD TO CALL TO HAVE IT RECHARGED. NOW BATTERY IS SHOWING BAD AND THEN OK. ALTERNATOR HAS DONE THE SAME BUT NOW SHOWING BAD. I THINK THERE IS ANOTHER ISSUE THAT KEEPS DRAINING BATTERIES. I ONLY HAVE 27,000 MILES ON JEEP.

MY SERVICE SHIFTER LIGHT COMES ON RANDOM AT ANY TIME. TURN OFF MY JEEP AND RESTART IT AND IT GOES AWAY. NOW MY PUSH START BUTTON WILL TURN ON MY DASH BUT WHEN I GO TO START THE JEEP IT WILL JUST CLICK. IM BEGINNING TO WONDER IF ITS BECAUSE OF THE SHIFTER ERROR. IT HAS TO BE IN PARK AND IF ALL THE LIGHTS ARE ON THEN MAYBE IT WILL KEEP MY JEEP FROM STARTING CORRECTLY.

THE HVAC MODULE STOPPED WORKING OUT OF NOWHERE. MY MILEAGE KEEPS FLASHING AND MY CHECK ENGINE LIGHT CAME ON. THERE WAS NO WARNING SIGN OF IT GETTING BAD IT JUST WOULDN'T COME ON AND I TOOK IT TO THE DEALERSHIP AND THEY DIAG IT AND FOUND OUT WHAT IT WAS.