2018 JEEP CHEROKEE Complaints

ABOUT A MONTH AND A HALF AGO I WAS MAKING A UTURN ON A CITY STREET AND THE CAR CHIMED. THE CAR NOW CHIMES EVERY TIME I MAKE ANY TYPE OF TURN. I TOOK IT IN TO THE DEALERSHIP AND THEY ARE SAYING THAT THE ENGINE IS BURNING THE OIL THEREFORE I HAD NO OIL IN MY CAR. THEY TOLD ME I NOW HAVE TO BRING THE CAR IN EVERY 500 MILES TO DO A TEST AND IF THE ENGINE IS STILL BURNING THE OIL THE ENGINE WILL NEED TO BE REPLACED.

A WARNING LIGHT "SERVICE SHIFTER" COMES ON WITHOUT WARNING. ALL THE LIGHTS AT THE SHIFTER ILLUMINATE AND WON'T SHUT OFF UNLESS THE CAR IS RE-STARTED

THE CAR VIBRATES EXCESSIVELY WHEN THE SUNROOF IS OPEN. ONCE YOU ALSO OPEN THE WINDOWS, THE VIBRATION SUBSIDES BUT NEVER GOES COMPLETELY AWAY

TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. WHILE DRIVING 60 MPH OR MORE, THE VEHICLE STALLED AND THE "VEHICLE NOT IN PARK" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO DODGE CHRYSLER JEEP CITY (4395 US-130, BURLINGTON, NJ 08016, (855) 242-0015) WHERE THE CONTACT WAS INFORMED THAT THEY WOULD HAVE TO TEST DRIVE THE VEHICLE IN ORDER TO PERFORM DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000. *DT*JB

WHILE VEHICLE WAS IN MOTION A 'SERVICE SHIFTER' LIGHT ELIMINATED AND ALL OF THE GEAR LIGHTS WERE ON WHILE THE CAR WAS IN DRIVE. ONCE I STOPPED THE CAR, PARKED, AND TURNED THE ENGINE OFF, I WAITED A FEW MINUTES AND RESTARTED THE CAR, THE LIGHTS WERE GONE. THIS IS THE SECOND TIME IN ONE WEEK THIS HAS HAPPENED.

RADIO CUTS IN AND OUT SINCE THE DAY I BOUGHT THE CAR. DEALERS SAY THEY CANNOT FIND ANYTHING WRONG.

SERVICE SHIFTER MESSAGE KEEPS COMING UP WHICH MAKES THE VEHICLE STUCK IN GEAR AND WON'T SHIFT. ALL DRIVE INDICATOR LIGHTS LIGHT UP AND OR FLASH I HAVE BEEN TO THE DEALERSHIP 3 TIMES NOW FOR THIS ISSUE AND STILL NOT FIXED. THIS IS A SAFETY ISSUE AND SHOULD BE RECALLED.

REAR BRAKES WERE VIBRATING UPON FIRM BRAKING PRESSURE AT SPEED OF 55-60. DEALER REPLACED REAR ROTORS UPON VERIFYING VIBRATION. "NEW REAR ROTORS" HAD SAME VIBRATIONS AND ARE NOW RUSTING AT AREAS OTHER THEN BRAKE SURFACES. PLEASE SEE PHOTOS

I BACKED OUT OF MY GARAGE INTO THE DRIVEWAY AND STOPPED THE CAR TO BRING IN THE RECYCLING BIN. I SHIFTED INTO WHAT I THOUGHT WAS PARK, RELEASED THE BREAK, AND EXITED THE CAR. AFTER I HAD EXITED, THE CAR BEGAN TO MOVE FORWARD TOWARD THE OPEN GARAGE. I ATTEMPTED TO JUMP BACK INTO THE CAR IN ORDER TO STOP IT AND SUSTAINED A SERIOUS HAND INJURY AS THE JEEP'S DOOR SLAMMED INTO THE SIDE OF THE GARAGE AND CLOSED BACK UPON ME. SIMILAR RUNAWAY CAR EVENTS HAVE OCCURRED TO ME IN THIS CAR (WITH LESS DRAMATIC CONSEQUENCES) TWICE PRIOR, BUT NEVER IN 25 YEARS BEFORE I PURCHASED THIS 2018 GRAND CHEROKEE. SOME 2018 JEEPS HAVE BEEN RECALLED FOR FAULTY PARK LOCK RODS, SO MY CONCERN IS THAT THE EVENTS I EXPERIENCED HAVE BEEN DUE TO THE INABILITY TO ACHIEVE PARK. EVEN IF I ERRONEOUSLY PUT THE CAR IN DRIVE, IT SHOULD TYPICALLY HAVE STARTED TO MOVE FORWARD AS SOON AS I RELEASED THE BREAK, ALERTING ME THAT THE CAR WAS IN GEAR. INSTEAD, NOTHING HAPPENED FOR 3 SECONDS - THIS PROVIDED A FALSE SENSE OF SECURITY THAT THE CAR WAS IN PARK AND WORSE, GAVE ME ENOUGH OPPORTUNITY TO EXIT. THIS DELAY CAN BE REPRODUCED WHEN TRANSITIONING FROM REVERSE TO DRIVE. LASTLY, WHEN THE DOOR IN THE GRAND CHEROKEE IS OPENED WHILE THE CAR IS IN GEAR, IT SIMPLY BEEPS ONCE - A VERY MINIMAL AND INADEQUATE ALERT SYSTEM.

IN NOVEMBER CAR COMPLETELY SHUT OFF, HAVING NO STEERING AND HARD BREAKING. TOOK CAR IN FOR THIS ALONG WITH AN OIL CHANGE DEALERSHIP STATED THIS WAS A SOFTWARE UPDATE. THEY PERFORMED THE UPDATE BUT FAILED TO TELL ME ANYTHING ELSE. LAST WEEK CAR DID THE SAME EXACT THING, CALLED DEALERSHIP SPOKE WITH THE SERVICE MANAGER AND HE INFORMED ME THAT CHRYSLER HAD DESIGNED THE CAR TO SHUT OFF WITH NO WARNING LIGHTS AT ALL. THE ISSUE HE SAID WAS THE MOTOR USING OIL AT APPROXIMATELY 21,589 MILES. I EXPRESSED MY CONCERNS WITH HIM AND ALSO CALLED CHRYSLER AND THEY AGAIN TOLD ME THE EXACT THING THAT IT IS NOT SUPPOSE TO GIVE YOU A WARNING IT WAS MADE WHEN THE OIL GETS LOW THE CAR WILL SHUT OFF. MY CONCERNS IS ME OR SOMEONE ELSE IS GOING TO BE SEVERELY HURT OR EVEN KILLED. WHEN I CHECKED THE OIL LEVEL IN MY CAR IT BARELY REACHED THE END OF THE DIP STICK. LUCKILY I WAS ON THE STREET I LIVED ON WHEN THIS TOOK PLACE. I RESEARCHED THE COMPLAINT ON LINE AND THIS HAS BEEN A PROBLEM SINCE 2017.