2017 JEEP CHEROKEE Complaints

THE "SERVICE SHIFTER" WARNING COMES UP ON THE SCREEN SOMETIMES WHEN THE VEHICLE IS FIRST TURNED ON AND OTHER TIMES IT HAPPENS WHEN YOU ARE DRIVING THE VEHICLE. WE TOOK IT DO THE DEALER AND THEY SCANNED CODES AND THE CODE FOR A PROBLEM DETECTED WITH THE ELECTRONIC SHIFT MODULE CAME UP. THE DEALER SERVICE CENTER REPLACED THE SHIFTER BEZEL AND THE WIRING HARNESS FOR THAT PART. THIS WAS DONE JULY 19, 2019. WITHIN THE LAST 2 MONTHS, THIS HAS BEEN OCCURRING AGAIN; SO NOW THE PART AND WIRING HARNESS NEEDS REPLACED AGAIN.

THE GEAR SHIFT INDICATOR LIGHTS ALL CAME ON, A SERVICE SHIFTER ERROR CODE. I HAD TO PULL OVER PUT IT IN PARK AND TURN THE ENGINE OFF AND THEN TURN IT BACK ON AND IT RESET ITSELF. IN FEBRUARY 2019, THE SAME THING HAPPENED AND THEY FIXED THE ISSUE . THE PARTS WERE WARRANTIED FOR 2 YEARS OR 24,000 MILES ACCORDING TO WESTGATE JEEP IN RALEIGH NORTH CAROLINA. A WEEK OR LATER THE GEAR SHIFT ALL THE LIGHTS CAME ON AGAIN AND THEN I TOOK IT TO THE SHOP AT WESTGATE IN RALEIGH.

ALL OF A SUDDEN "SERVICE SHIFTER" COME ON SCREEN WITH THE SHIFTER LIGHTS ALL ILLUMINATED RED. I TOOK IT TO THE DEALERSHIP AND THIS MORNING THEY INFORMED ME THAT THE WIRES IN THE GEARSHIFT AND A PLASTIC PIECE HAVE TO BE REPLACED. BECAUSE THIS HAPPENED AT 38,103 MILES IT IS NOT COVERED BY WARRANTY ANYMORE, HAD IT HAPPENED UNDER 36,000 MILES IT WOULD HAVE BEEN COVERED

SERVICE SHIFTER LIGHT KEEPS COMING ON. DEALER ADVISED TO LOOK ON INTERNET AND SEE THE CRASHES CAUSED BY NOT FIXING IT. HAPPENS WHEN IN MOTION AND WHEN SHIFTING THE VEHICLE INTO AND OUT OF GEAR.

ON SEVERAL OCCASIONS AS I'M DRIVING MY 2017 JEEP CHEROKEE THE SERVICE SHIFTER WARNING CAME UP ON THE DISPLAY SCREEN THE FRONT TIRES LOCK UP AND WON'T MOVE I'VE HAD IT TO THE DEALERSHIP TWO DIFFERENT TIMES AND THEY TELL ME NOTHINGS WRONG WITH IT AND TOLD ME I WOULD HAVE TO KEEP DRIVING IT UNTIL THEY COULD RE-CREATE THE INCIDENT THAT HAPPENED SEVERAL TIMES

SHIFTER SERVICE WARNING LIGHTS, JEEP DOESN'T KNOW WHAT THIS MEANS. MESSAGES ALL OVER INTERNET WITH SAME PROBLEM.

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. THE CONTACT STATED THAT AFTER THE DRIVER MADE A RIGHT TURN INTO A SHOPPING CENTER, THE DRIVER WAS UNABLE TO TURN THE STEERING WHEEL AND THE VEHICLE ABRUPTLY STALLED. THE DRIVER WAS ASSISTED TO MOVE THE VEHICLE OUT OF THE ROADWAY. THE DRIVER DROVE THE VEHICLE TO HOME HOWEVER, THE VEHICLE STALLED FOR THE SECOND TIME. THE VEHICLE WAS TOWED TO BERGERON AUTOMOTIVE DEALER (3525 VETERANS MEMORIAL BOULEVARD, METAIRIE, LA 70002, (504-888-2132). THE DEALER PERFORMED A DIAGNOSTIC TEST THAT LOCATED THE FAILURE AT THE ENGINE. THE DEALER ADDED ENGINE OIL TO THE ENGINE, AND ADVISED THE CONTACT TO BRING THE VEHICLE BACK FOR INSPECTION EVERY THOUSAND MILES TO HAVE THE ENGINE OIL CHECKED AND A NEW OIL FILTER INSTALLED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 34,612.

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE TRANSMISSION SERVICE SHIFTER LIGHTS WERE ALL ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

I'VE HAD THE SERVICE SHIFTER COME UP ON MY DASHBOARD, 2 TIMES THIS YEAR. 1ST HAPPENED IN JANUARY 2020, AND ON SEPTEMBER 9,2020. AND THEN THE SHIFTER LIGHTS UP RED ON EVERY GEAR. THE 1ST TIME THIS WENT OFF, I WAS LEAVING WORK AND JUST STARTED MY VEHICLE. THE 2ND TIME ON SEPTEMBER 9, 2020 IT CAME ON WHILE DRIVING. I HAVE SEEN PICTURES OF PEOPLE VEHICLES IN ACCIDENTS, AFTER THIS HAPPENED. THEY STATE THAT THE VEHICLE GOES INTO PARK ALL BY ITSELF. THOSE SCARES ME TO DEATH, THIS VEHICLE NEEDS RECALLED!

WHILE DRIVING DOWN D RTHE HIGHWAY MY JEEP SHUT OFF MID MOTION, MY DAUGHTER AND I WERE IN THE MIDDLE OF A 4 WAY. WE COSTED TO SIDE OF ROAD I CRANKED IT 5-6 TIMES THEN IT STARTED . WHEN MY CHEROKEE STOPED THE DASH READ SHIFT TO PARK THEN SELECT A GEAR. THE NEXT TIME IT DIED AGAIN IN THE MIDDLE OF THE ROAD I WAS RUNNING 55 MPH, THE OIL LIGHT FLICKERED FOR A SPLIT SECOND AND THE CAR DIED. THE CAR LOT I BOUGHT FROM SAID THEY FOUND NO ISSUE THIS IS AN ISSUE IT IS GOING TO GET ME OR MY KIDS HURT. I HAVE NO WARNING WHEN IT WILL SHUT DOWN. THE ONLY LIGHTS THAT COME ON IS THE SHIFT INTO PARK PRESS BRAKE SELECT GEAR. IT IS TERRIFYING I USE THIS JEEP CHEROKEE TO TRANSPORT MY KIDS. IT IS HAPPENING MORE FREQUENTLY.