2015 JEEP CHEROKEE Complaints

View complaints related to 2015 JEEP CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,730 complaints submitted for the 2015 JEEP CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2015 JEEP CHEROKEE
    - ESCONDIDO, CA

    WHILE DRIVING AT 70 MPH IN FAST LANE OF MAJOR HIGH, SLIGHT UPHILL GRADE, ENGINE RPM INCREASED RAPIDLY AND LOSS OF POWER TRANSFER TO WHEELS AS IF IN NEUTRAL. COASTED TO SIDE OF ROAD (FORTUNATELY LIGHT TRAFFIC) AND AT ABOUT 25 MPH TRANSMISSION ENGAGED AND I RETURNED TO HIGHWAY. IN ABOUT 5 MORE MILES SAME LOSS OF POWER TO WHEELS OCCURRED AND THEN RE-ENGAGED AS VEHICLE CAME TO STOP. FOLLOWING DAY, AFTER ABOUT 10 MILES WHILE AT 55 MPH, JEEP AGAIN LOST CONNECTION TO WHEELS AND ENGINE RPM INCREASED. PULLED OVER TO SIDE OF ROADWAY (LOCAL COUNTY ROUTE WITH MODERATE 2-WAY TRAFFIC), STOPPED ENGINE. STARTED ENGINE SEVERAL TIMES BUT TRANSMISSION WOULD NOT ENGAGE IN ANY GEAR (REVERSE, FWD ETC.) IN ANY SELECTED GEAR LOCATION. THIS JEEP HAS ACTIVE DRIVE II. HAD JEEP TOWED TO AUTHORIZED SERVICE. DEALER RESPONSE POSSIBLE OVERHEATED PTU, WILL REQUIRE FURTHER INVESTIGATION. MY RESEARCH INDICATES MAY BE PART OF RECALL S55/NHTSA 16V-529.

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - DURHAM, NC

    THE CAR STALLED IN THE MIDDLE OF THE DRIVING ON 11/4. JEEP'S DOAGNOSTICS STATES THERE ARE ENGINE ISSUES SPECIFICALLY WITH THE CAMS PART WHICH CAUSES FOR THE CAR TO STALL UNEXPECTEDLEY AND CAUSE MAJOR RISK LEADING TO ACCIDENT AND DEATH. THE ENGINE WAS BOUGHT BRAND NEW AND PROPERLY MAINTAINED. IT IS UNACCEPTABLE FOR A 4-YEAR OLD CAR/ENGINE TO FAIL WITH THAT SHORT LIFE SPAN

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - APPLE VALLEY, MN

    MY VEHICLE'S EMERGENCY BRAKE RELEASE CONTINUES TO REMAIN IN THE ON POSITION, PREVENTING ME FROM DRIVING MY CAR FROM TIME TO TIME, KILLING MY BATTERY POWER MULTIPLE TIMES-I HAVE REPLACED MY BATTERY TWICE IN THE LAST YEAR. I HAD THE JEEP DEALERSHIP IN WHITE BEAR MN CHARGE ME $185 FOR A DIAGNOSIS AND THE TELL ME I HAVE TO FULLY REPLACE THE BRAKES CONTROL BOX WITH A COST OF MORE THAN $800 AND MENTIONED THE WARRANTY DOES NOT COVER THIS DUE TO THE TIME FRAME, BUT MY CONCERN HAS BEEN EXPRESSED SINCE I'VE OWN THE CAR IN 2015 AND ONLY HAVE 65,000 CURRENTLY ON THE CAR THAT I CAN NO LONGER DRIVE AND YET AFFORD TO FIX SINCE I AM A COLLEGE STUDENT. PLEASE HELP.

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - NOBLESVILLE, IN

    THIS HAS HAPPENED MORE TIMES THAN I CAN COUNT. IT TYPICALLY HAPPENS ON THE FIRST START OF THE DAY. THE CAR WILL RUN AND THEN START RUNNING REALLY ROUGH FOR NO REASON AND USUALLY STALLS OUT. TODAY IT RAN FINE AND STALLED OUT A MILE DOWN THE ROAD. I ATTACHED SOME P CODES TO THE COMPLAINT AS WELL AS THEY CONSISTENTLY COME UP WITH THE ISSUE. I'VE CHANGED THE SPARK PLUGS, THE 2ND CYLINDER COIL IGNITION START PACK AS THAT WAS ONE OF THE ISSUES FROM THE P CODES. THIS IS VERY DANGEROUS AND NEEDS TO BE ADDRESSED. I'M TAKING THIS INTO A JEEP DEALER ON 11/22. IF ANYONE ELSE HAS THE ISSUE PLEASE LET ME KNOW SO I CAN FIND A SOLUTION. MY CAR HAS STALLED OUT IN THE MIDDLE OF THE ROAD SEVERAL TIMES AND THEN STARTS RIGHT BACK UP AFTER A FEW MINUTES LIKE NOTHING IS WRONG. IMAGES OF THE P CODES ARE ATTACHED FOR REFERENCE.

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - OAKLAND, MD

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

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - CLARKS HILL, IN

    THE 'SERVICE SHIFTER' LIGHT HAS COME ON MULTIPLE TIMES IN ONE DAY. I HAVE TURNED THE CAR OFF AND BACK ON, BUT IT STILL SHOWS UP AS SOON AS I PUT MY CAR IN DRIVE. THIS HAS HAPPENED BEFORE, BUT I'VE ALWAYS JUST BEEN ABLE TO TURN MY CAR OFF AND IT WOULD BE FINE.

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - FORT WORTH, TX

    TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 65 MPH, THE SERVICE SHIFTER WARNING INDICATOR SUDDENLY ILLUMINATED MOMENTARILY. THE CONTACT CONTINUED DRIVING AND THE VEHICLE SUDDENLY STALLED. THE STEERING WHEEL ALSO SEIZED WHEN ATTEMPTING TO TURN THE VEHICLE. THE FAILURES LASTED BRIEFLY AND THE CONTACT CONTINUED DRIVING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 JEEP CHEROKEE
    - TOLEDO, OH

    SERVICE SHIFTER LIGHT KEEPS COMING ON. YOU CAN TURN THE VEHICLE OFF AND ON AND IT WILL GO OFF. NEXT TIME IT IS STARTED IT COMES BACK ON AGAIN. I AM UNSURE IF THIS IS DANGEROUS OR NOT BUT NEEDS ADDRESSED ACCORDING TO FORUMS I HAVE READ ABOUT THIS PROBLEM.

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - NASHVILLE, TN

    I HAVE A 2015 JEEP CHEROKEE, OVER THE LAST FEW YEARS I HAVE HAD MULTIPLE INCIDENTS WITH IT STOPPING WHILE DRIVING DOWN THE ROAD. I'VE HAD IT TOWED TO THE DEALERSHIP AND WAS TOLD THAT IT WAS A FLASHING UPDATE. ANOTHER TIME I WAS TOLD THAT IT NEEDED AN OIL CHANGE AND WILL OFTEN TURN THE ENGINE OFF BECAUSE OF THIS. YET I NEVER GO PAST MY MILEAGE FOR MY SERVICES. I ALWAYS HAVE THAT TAKEN CARE OF WHEN DUE. NOW MY ENGINE LIGHT CAME IN WHILE ON THE HIGHWAY. NO MESSAGE OF WHY IT'S ON, BUT I DID NOTICE IT WAS HAVING DIFFICULTY SHIFTING. NOW SOME OTHER LIGHT IS FLASHING AND THE TRACTION CONTROL IS ON.

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - CONWAY, SC

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

    Source: NHTSA WEB SITE