2017 JEEP CHEROKEE Complaints

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. THE CONTACT STATED THAT THE SERVICE SHIFTER WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO NYLE MAXWELL SUPERCENTER (13401 N. FM 620, AUSTIN, TX 78717) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED FOUR ADDITIONAL TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000.

SERVICE SHIFTER LIGHT MESSAGE ON DASH. ALL LIGHTS ON PRND LIGHT UP. HAPPENS VERY OFTEN

WHILE DRIVING MY JEEP A WARNING POPPED ON THE DASH STATING TO SERVICE SHIFTER. MY CAR DECIDED TO HAVE THE BRAKES LOCK UP AND DASH SHOWED CAR WAS IN PARK WHILE THE SHIFTER CLEARLY SHOWED IT WAS IN DRIVE. THANK GOD I WAS NOT GOING MORE THAN 15MPH WHEN THIS HAPPENED AS WE HAD JUST PULLED OUT OF THE DRIVEWAY AND STARTED TO ACCELERATE. MY 5 YEAR OLD WAS IN THE CAR WITH ME. WE OR SOMEONE ELSE COULD HAVE BEEN SERIOUSLY HURT!

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE SHIFT INDICATOR LIGHT ILLUMINATED IN RED WITH THE SERVICE SHIFTER MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. AFTER STOPPING AND RESTARTING THE VEHICLE, THE FAILURE WAS SELF CORRECTED. IN ADDITION, WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE LUNGED FORWARD AND VIBRATED AND FAILED TO IMMEDIATELY ACCELERATE. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 49,000.

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED ON NUMEROUS OCCASIONS WHILE DRIVING AT SPEEDS BETWEEN 55-70 MPH. THE CONTACT STATED THAT VEHICLE JERKED AND LOSS MOTIVE POWER WITHOUT WARNING. THE CONTACT WAS ABLE TO KEEP THE VEHICLE UNDER CONTROL WHILE RESTARTING THE VEHICLE. THE VEHICLE WAS TAKEN TO REYNOLDS FORD (1900 AVENUE OF THE CITIES, EAST MOLINE, IL 61244, (309) 792-9530) WHERE THE VEHICLE WAS PURCHASED. THE VEHICLE WAS ALSO TAKEN TO KEY CHRYSLER DODGE JEEP RAM (3700 16TH STREET DIRECTION, MOLINE, IL 61265 (309) 524-52747). BOTH DEALERS PERFORMED DIAGNOSTIC TESTS BUT, WERE UNABLE TO LOCATE A FAILURE CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 68,000. INVALID VIN.

I GOT INTO MY CAR, BUCKLED UP, TURNED THE CAR ON, PUT THE CAR INTO REVERSE PRESSED THE GAS, STARTED MOVING & ALL OF A SUDDEN IT WAS LIKE I HIT A BRICK WALL, THE CAR STOPPED RIGHT IN ITS TRACKS. MY DASH LITE UP WITH THE WORDS SERVICE SHIFTER. ***THIS HAS HAPPENED MORE THAN ONCE

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. THE CONTACT STATED THE SERVICE SHIFTER MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. ADDITIONALLY, THERE WAS WATER ENTERING THE VEHICLE AT THE WHEEL HUB LINER AT THE BOLT HEAD. THE CARPET WAS WET FROM WATER INTRUSION INTO THE CABIN OF THE VEHICLE. THE CONTACT STATED THE RAIN WATER CAUSED THE VEHICLE TO RUST. THE VEHICLE WAS TAKEN TO TWO INDEPENDENT MECHANICS WHERE THE CONTACT WAS INFORMED THAT THE SHIFTER NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED BUT, NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT STATED THE FAILURE WAS LIKE SERVICE BULLETIN: 2301516 A. THE FAILURE MILEAGE WAS 50,000.

ON 5 DIFFERENT OCCASIONS WHILE DRIVING ON THE HIGHWAY MY SERVICE SHIFTER CAME ON MY DASHBOARD AND ALL MY GEARS TURNED RED.

MY SERVICE SHIFTER MESSAGE HAS BEEN STAYING ON. WHEN IT FIRST STARTED GIVING THE MESSAGE IT WOULD GO OFF WHEN I CUT THE VEHICLE OFF AND I WOULDN'T GET THE MESSAGE AGAIN FOR A WHILE BUT NOW IT IS STAYING ON. I'VE ALSO BEEN HAVING ISSUES WITH THE TRANSMISSION SHIFTING REALLY HARD SOMETIMES BUT ONLY WHEN I GET THE SERVICE SHIFTER MESSAGE.

I HAVE HAD MY CAR ALMOST THREE YEARS, I HAVE 31,800 MILES ON IT. I'M GETTING "SERVICE SHIFTER" ERROR PERIODICALLY WHEN STARTING MY CAR. I TURN MY CAR OFF AND TURN IT BACK ON AND IT GOES OFF. IT'S HAPPENED THREE TIMES IN THE PAST 7 DAYS. I'VE READ A LOT OF OTHER PEOPLE WITH THE SAME ISSUE. JEEP SHOULD HAVE A RECALL ON THIS. THIS HAPPENED IN MY DRIVEWAY WHEN TURNING ON MY CAR. I READ THAT SOMEONE'S MECHANIC SAID IT CAN LEAVE YOU STRANDED AND IS DANGEROUS IF IT COMES ON WHILE DRIVING AS YOU WON'T BE ABLE TO PUT THE CAR IN PARK. THIS HA HAPPENED TO ME 3 TIMES OVER THE PAST 7 DAYS.