2017 JEEP CHEROKEE Complaints

MY CAR WILL READ 'SERVICE SHIFTER' AND ALL THE LIGHTS WILL COME ON FOR ALL THE DIFFERENT GEARS. SOMEONE I KNOW HAS THE SAME MAKE/MODEL/AND YEAR OF MY CAR AND THERE CAR DID THIS AND THEN WHEN SHE WAS GOING 70MPH HER CAR SLAMMED BY IT'S SELF INTO PARK AT NO WARNING. THIS TERRIFIES ME TO DRIVE THIS CAR. ESPECIALLY BECAUSE I AM GETTING THE SAME 'SERVICE SHIFTER' NOTIFICATION. SHE ENDED OF WRECKING THE CAR AND ALMOST HITTING A SEMI ON THE HIGHWAY, I DO NOT WANT THIS TO HAPPEN TO ME.

SERVICE SHIFTER LIGHT COMES ON AT RANDOM TIMES. WHILE DRIVING OR WHEN TURNING ON THE VEHICLE.

SERVICE SHIFTER WORDS APPEARED ON SCREEN NOT JUST ONCE BUT TWICE.WHEN CAR MOVING

2017 JEEP CHEROKEE 'SERVICE SHIFTER' WARNING LIGHT APPEARED WHILE CAR WAS IN MOTION APPROX (50 MPH). ALL GEARS LIT UP WITH A RED LIGHT. IT STARTLED ME SO I PULLED OVER TO LOOK IT UP & SEE IF I'M IN IMMEDIATE DANGER

SERVICE SHIFTER CONTINUES TO DISPLAY EVERY SO OFTEN. NO ERROR CODE PRESENT IN SYSTEM. WHEN IT IS DISPLAYED ALL LIGHTS ON SHIFTER TURN ORANGE. ONCE CAR IS STOPPED AND TURNED OFF IT GOES AWAY BUT RETURNS AFTER AWHILE.

'SERVICE SHIFTER' WORDS APPEARED ON SCREEN AND ALL OF THE RED LIGHTS ON THE SHIFTER APPEARED. THE VEHICLE WAS IN MOTION ON A CITY STREET.

WHEN DRIVING THE CAR DASH WILL POP UP AND SAY 'SHIFTER SERVICE REQUIRED'. ALL OF THE LIGHTS ON THE SHIFTER LIGHT UP.

REFERING TO COMPLAINT # 11351451. THE ENTIRE COMPLAINT DID NOT TRANSMIT. THE SERVICE TECH GAVE ME A COPY OF THE STAR ONLINE PUBLICATION CASE # S1823000010 THE RELEASE DATE 03-09-2018. THE PUBLICATIONS STATES THAT I NEED A KL FLAT TOW KIT P/N68321424AA THIS KIT ALLOWS THE ELECTRIC POWER STEERING TO ACTIVE AND SEPARATE FROM THE OTHER SYSTEMS DURING FLAT TOW. I BOUGHT MY JEEP IN FEBRUARY 2017. THE STAR ONLINE PUBLICATIONS IS DATED ONE YEAR AND ONE MONTH AFTER I BOUGHT MY JEEP. THERE WAS NEVER A RECALL ON MY JEEP AND I AM WONDERING WHY ? HOW MANY COMPLAINTS WERE FILED WITH JEEP ABOUT THIS INCIDENT? THIS IS AN ACCIDENT WAITING TO HAPPEN. IF I HAD BEEN ON A BRIDGE WITH HEAVY TRUCK TRAFFIC BEHIND ME HOW WOULD I BE ABLE TO PULL OVER AND DIS-CONNECT THE JEEP AND DRIVE OFF THE BRIDGE SAFELY? IF I HAD BEEN TOWING MY JEEP BY MYSELF HOW WOULD I ACCOMPLISH WHAT NEED TO BE DONE? I HAVE BEEN DEALING WITH THE SERVICE MANAGER AT ANTIOCH JEEP DEALERSHIP AND THEY REFUSED TO PAY FOR THE KIT AND THE LABOR TO INSTALL WHICH IS OVER $590.00. I AM IN CRESCENT CITY UNTIL SEPTEMBER 30. I WILL HAVE MY WIFE DRIVE THE JEEP BEHIND THE MOTOR HOME 375 MILES HOME PLEASE LET ME KNOW AFTER YOU INVESTIGATE IF THIS SHOULD BE A RE CALL BY THE JEEP DEALERSHIP. MY JEEP IS A 2017 JEEP CHEROKEE LATIDUDE WITH ACTIVE DRIVE II

WHILE FLAT TOWING MY JEEP BEHIND MY MOTOR HOME FROM ANTIOCH,TO CRESCENT CITY CA ON JULY 1, 2020, I WAS THIRTY FIVE MILES FROM ANTIOCH, WHEN MY JEEP STARTED SWAYING SEVERELY LEFT AND RIGHT AND BOUNCING.I THOUGHT THAT I HAD TWO BLOWOUTS ON THE RIGHT REAR OF THE MOTOR HOME. I HAD TO SLOW DOWN TO TWO MILES PER HOUR UNTIL I COULD PULL OFF THE HIWAY. I HAD TO DIS-CONNECT MY JEEP FROM THE MOTOR HOME AND PUT IT IN DRIVE MODE. WHEN I DID THIS MY LIGHT ON THE DASH SAID CHECK ENGINE LIGHT. I CALLED THE JEEP DEALERSHIP IN PETALUMA AND THEY TOLD ME TO BRING IT IN T THEY SAID THE BRAIN IN THE COMPUTER WENT DEAD AND THEY HAD TO RE PROGRAM IT. I THEN HAD MY WIFE DRIVE THE JEEP AND FOLLOW ME BEHIND THE MOTOR HOME 315 MILES TO CRESCENT CITY CA. IT TOOK A COUPLE OF DAYS AND I DROVE 21 MILES INTO BROOKINGS OR I TOLD THE JEEP DEALER ABOUT THE SEVER SWAYING AND BOUNCING AND THE SERVICE TECH GAVE ME A COPY OF A STAR ONLINE PUBLIATION CASE #S1823000010. THE RELEASE DATE OF 03-09-2018. VEHICLE ISSUE EXPLAINS ABOUT MY JEEP. IT EXPLAINS THAT I NEED A KL-FLAT TOW KIT P/N68321424AA TSB08-022-16. THIS KIT ALLOWS THE ELECTRIC POWER STEERING TO ACTIVE AND SEPARATE FROM OTHER SYSTEMS DURING FLAT TOW. THIS KIT COSTS $132.00 PLUS LABOR OF $390.00. I BOUGHT MY JEEP IN FEBRUARY 2017. THE STAR ONLINE PUBLICATION IS DATED ONE YEAR AND ONE MONTH AFTER I BOUGHT MY JEEP. THERE NEVER WAS A RECALL ON MY JEEP AND I AM WONDERING WHY. I HAVE BEEN DEALING WITH THE SERVICE MANAGER AND THEY HAVE REFUSED TO PAY TO INSTALL THE KIT. I PLAN ON LEAVING 10-01-2020 MY WIFE WILL HAVE TO DRIVE THE JEEP 375 MILES BEHIND MY MOTOR HOME. I WILL BE DEALING WITH THEM WHEN I GET HOME. PLEASE LET ME KNOW AFTER YOU INVESTIGATE THIS IF IT SHOULD BE A RECALL ITEM MY VEHICLE IS A 2017 JEEP CHEROKEE LATITUDE WITH ACTIVE DRIVE II

I HAVE HAD SHIFTER SERVICE WARNINGS EVERY TIME I START THE VEHICLE AND IT SHIFTS CRAZY AND STALLS OUT WHILE DRIVING. ALL THE LIGHTS ON THE SHIFTER LIGHT UP AS WELL SO YOU DON'T KNOW WHAT GEAR YOU ARE IN. WHILE THE DASH SAYS SHIFTER SERVICE NONE OF THE OTHER FEATURES WORK LIKE TIRE PRESSURE OR OTHER GAGES AND SETTING.