2017 JEEP CHEROKEE Complaints

WHILE DRIVING THE SERVICE SHIFTER LIGHTER APPEARS ON DASH AND SHIFTER POSITION LIGHTS ALL LIGHT RANDOMLY AND HAS BEEN BECOMING MORE FREQUENT. THEY TURN OFF ONCE I STOP, TURN THE CAR OFF, AND RESTART THE CAR. I HAVE READ MODELS PREVIOUSLY HAVE BEEN RECALLED FOR THIS ISSUE BUT NOT 2017 WHICH APPEARS TO HAVE THE SAME ISSUES. ALSO I'VE HAD TO CHANGE MY SPARK PLUGS AT ABOUT EVERY 50,000 MILES. I REPLACED THEM ONCE ALREADY AND ONCE AGAIN I AM HAVING THE SAME ISSUE THE CHECK ENGINE LIGHT IS ON AND AT TIMES THE CAR IS SHAKING FROM THE MISFIRING. THE CHECK ENGINE LIGHT REMAINS ON AT A TIMES. THE CHECK ENGINE LIGHT FLASHES AND THE CAR IS SHAKING THE POWER AND ACCELERATION ARE SIGNIFICANTLY REDUCED WHEN THE SPARK PLUGS ARE ACTIVELY MISFIRING. THIS ONLY OCCURS WITH ACCELERATING AND PRESSING ON GAS PEDAL AND HAPPENS CONSTANTLY WHILE DRIVING. I'VE NEVER HAD TO REPLACE SPARK PLUGS THIS OFTEN THEY USUALLY LAST ATLEAST 100,000 MILES. THERE IS A PROBLEM WHEN THEY BARELY LAST FOR HALF THAT AND REQUIRE REPLACEMENT ATLEAST 2 TIMES BEFORE THEY SHOULD GO BAD. THESE SEEM TO BE A COMMON ISSUE BUT WHEN YOU ASK THE DEALER THEY ACT CLUELESS AND SOMETHING NEEDS TO BE DONE. THESE ARE COSTLY PROBLEMS THAT SHOULD NOT BE OCCURRING OR OCCURRING THIS FREQUENTLY. PLEASE INVESTIGATE.

WHILE DRIVING THE SERVICE SHIFTER LIGHTER APPEARS ON DASH AND SHIFTER POSITION LIGHTS ALL LIGHT RANDOMLY AND HAS BEEN BECOMING MORE FREQUENT. THEY TURN OFF ONCE I STOP, TURN THE CAR OFF, AND RESTART THE CAR. I HAVE READ MODELS PREVIOUSLY HAVE BEEN RECALLED FOR THIS ISSUE BUT NOT 2017 WHICH APPEARS TO HAVE THE SAME ISSUES. ALSO I'VE HAD TO CHANGE MY SPARK PLUGS AT ABOUT EVERY 50,000 MILES. I REPLACED THEM ONCE ALREADY AND ONCE AGAIN I AM HAVING THE SAME ISSUE THE CHECK ENGINE LIGHT IS ON AND AT TIMES THE CAR IS SHAKING FROM THE MISFIRING. THE CHECK ENGINE LIGHT REMAINS ON AT A TIMES. THE CHECK ENGINE LIGHT FLASHES AND THE CAR IS SHAKING THE POWER AND ACCELERATION ARE SIGNIFICANTLY REDUCED WHEN THE SPARK PLUGS ARE ACTIVELY MISFIRING. THIS ONLY OCCURS WITH ACCELERATING AND PRESSING ON GAS PEDAL AND HAPPENS CONSTANTLY WHILE DRIVING. I'VE NEVER HAD TO REPLACE SPARK PLUGS THIS OFTEN THEY USUALLY LAST ATLEAST 100,000 MILES. THERE IS A PROBLEM WHEN THEY BARELY LAST FOR HALF THAT AND REQUIRE REPLACEMENT ATLEAST 2 TIMES BEFORE THEY SHOULD GO BAD. THESE SEEM TO BE A COMMON ISSUE BUT WHEN YOU ASK THE DEALER THEY ACT CLUELESS AND SOMETHING NEEDS TO BE DONE. THESE ARE COSTLY PROBLEMS THAT SHOULD NOT BE OCCURRING OR OCCURRING THIS FREQUENTLY. PLEASE INVESTIGATE.

WELL OVER A YEAR AGO THE "SERVICE SHIFTER" MESSAGE BEGAN COMING ON AND OFF APPEARING ON MY JEEP DASHBOARD. I CALLED MY DEALER SERVICE DEPARTMENT TO MAKE AN APPOINTMENT TO HAVE IT SERVICED. I WAS TOLD THAT IF THE LIGHT WAS NOT ON THERE WASN'T ANYTHING THEY COULD DO. AFTER SOME TIME PAST IT STOPPED COMING ON. APPROXIMATELY 3 WEEKS AGO IT STARTED COMING ON AND OFF AGAIN. I CALLED THE DEALER AGAIN AND WAS TOLD IT WAS A "KNOWN ISSUE" AND TO BRING IT IN. I MADE AN APPOINTMENT BUT A WEEK BEFORE THE APPOINTMENT MY JEEP WOULDN'T START. THE SHITFTER WOULD NOT MOVE AT ALL. THE TOW TRUCK DRIVER WAS STRUGGLING TO BE ABLE TO PUT THE CAR IN NEUTRAL TO GET THE JEEP OUT FO THE GARAGE. I WAS TOLD BY THE DEALER WHO HAD MY CAR FOR 2 FULL DAYS THAT THE BATTERY WAS MESSED UP AND THERE WAS LOST COMMUNICATION. I WAS TOLD THEY ALSO SAW PREVIOUS MESSAGES REGARDING THE SHIFTER. THEY REPLACED THE BATTERY AND ALL THE CODES WERE CLEARED. THEY APPARENTLY TEST DROVE THE CAR AND COULD NOT GET THE SERVICE SHIFTER MESSAGE TO COME BACK UP. I WAS TOLD I COULD REPLACE THE BEZEL AND HARNESS PARTS OF THE SHIFTER BUT I HAD TO PAY FOR IT BECAUSE I WAS OUT OF WARRANTY. I WAS ALSO TOLD THAT THE PARTS HAD BEEN RECONFIGURED. IF THEY KNOW THERE IS A PROBLEM AND RECONFIGURED THE PARTS WHY ISN'T THERE A RECALL? WHY DIDN'T THEY REPLACE THIS WHEN I CALLED THEM THE FIRST TIME AND WAS STILL UNDER WARRANTY? I'VE RESEARCHED THIS ONLINE AND HAVE SEEN A LOT OF INDIVIDUALS WITH THE EXACT SAME PROBLEM. ALSO, WHEN I WENT TO PICK UP MY JEEP THE FIRST THING THAT HAPPENED WAS A LOW TIRE MESSAGE. I PUT NEW TIRES ON THE JEEP ONE MONTH AGO. I CROSSED THE STREET TO GAS STATION TO AIR PUMP AND ALL TIRES WERE FINE. I WENT BACK TO DEALER AND THEY CHECKED THEM. ALL WERE FINE. I WAS TOLD THEY HAD NO IDEA WHY LIGHT WAS ON AND I WOULD HAVE TO MAKE ANOTHER APPT. THEY HAD THE CAR FOR 2 DAYS! I AM BEYOND FRUSTRATED!!!!!

BROUGHT USED CAR AT 45000 MILES. GOT SERVICE SHIFTER LIGHT AND CHECK ENGINE LIGHT (PE420 CATALYTIC CONVERTERS). SERVICE SHIFTER LIGHT APPEAR RANDOMLY WHEN DRIVING FROM 10-60 MPH, AND GOES AWAY WHEN TURNING OFF CAR. HAS RETURNED EVERY 3 DAYS FOR ONE WEEK. CHECK ENGINE LIGHT REMAINS ON FOR ENTIRE WEEK. REAR PASSENGER SIDE DOOR LOCK DOES NOT RESPOND TO LOCK/UNLOCK BUTTON PRESS. REVERSE CAMERA DOES NOT DISPLAY CLEAR IMAGE.

MY SHIFTER LIGHT COMES ON FOR ALL OF THE SPACES ON MY SHIFTER. TWO DEALERSHIPS HAVE NOT SEEN ANY CODES TO MY SPECIFIC CAR. ALSO, MY SPARK PLUG BURNT OUT AT 45,000 MILES AND I WAS TOLD THAT IS NOT SUPPOSE TO HAPPEN THAT WAY.

WHILE DRIVING THE SERVICE SHIFTER LIGHTS COMES ON AND I WOULD HAVE TO STOP AND TURN THE ENGINE OFF THEN ON FOR IT TO RETURN TO NORMAL. IT STARTED INFREQUENTLY AND NOW IT HAPPENS FEW TIMES A DAY. THE DEALER CLAIMS THEY NEVER HEARD OF THIS ISSUE WHILE AN ONLINE SEARCH REVEALS THAT LOT OF OWNERS ARE FACING THIS EXACT SITUATION.

I WAS DRIVING MY 2017 JEEP CHEROKEE TRAIL HAWK TODAY WHEN THE 'SERVICE SHIFTER' LIGHT CAME ON. I'VE HEARD THIS HAS BEEN A PROBLEM WITH A LOT OF OTHER 2017 JEEP CHEROKEES

THE BACK UP CAMERA GETS SNOWY AT TIME - YOU CAN NOT TELL WHAT YOU ARE LOOKING AT WHEN TRYING TO BACK OUT OF A SPOT WHERE YOU CAN NOT SEE AROUND OTHER CARS - VARIOUS TIME WHEN PUTTING IN REVERSE - RADIO VOLUME TAKES A MINUTE TO ADJUST AT VARIOUS TIME - RADIO HAS BEEN REPLACED - HAS BEEN HAPPENING FOR SEVERAL MONTHS ON AND OFF

SHIFTER WARNING LIGHT COMES ON - SHIFTS HARD AT TIMES - TAKING OFF FROM A STAND STILL - HIGHWAY

EVERY 3000 MILE I DO MY VEHICLE MAINTENANCE WHICH REQUIRES ME TO DO MY (OIL CHANGE) JULY , 2020 ON AUGUST 2 2020 I HEARD SOMETHING WHILE DRIVING ON A UPHILL I PULL OVER I CHECK EVERYTHING SEEM OK WHEN I GOT HOME I CHECK MY OIL STICK AND REALIZE I WAS IN NEED OF ABOUT A QUART OF OIL I WENT TO THE PLACE I HAD OIL CHANGE DONE AND ADDED A HALF QUART OF OIL (MANUFACTURED RECOMMENDED) ON AUGUST 15 ,2020 I WAS DRIVING AN HEARD A BANG LIKE I HIT OR RAN OVER SOMETHING ALL OF SUDDEN MY VEHICLE DASH BOARD LIGHTS CAME ON A MY CAR SHUT OFF A PASSING VEHICLE INFORM ME ALL MY OIL WAS COMING OUT , I HAD THE VEHICLE TOW HOME THE TOW DRIVER INFORM ME THE OIL PAN WAS CRACK I INSPECTED AND REMOVE THE OIL PAN AND REALIZED THE PROBLEM WAS A MANUFACTURER PROBLEM THE CRACK WAS COURSE FROM THE INSIDE OUT AND THE ENGINE OIL COMPONENT WAS CRACK AS IT WAS WITH THE TIMING BELT , I ONLY HAVE 26,500 MILES MY PHONE NUMBER IS +[XXX] THANK YOU IN ADVANCE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *JS *TR