2017 JEEP CHEROKEE Complaints
View complaints related to 2017 JEEP CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,250 complaints submitted for the 2017 JEEP CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2017 JEEP CHEROKEE- NEW VIENNA, OH
3 MONTHS AFTER I PURCHASED MY JEEP IT SHIFTS TERRIBLY. IT DOES NOT DO IT 100% OF THE TIME THOUGH. IT GETS STUCK IN GEARS WHEN SHIFTING THEN REVS TO HIGH RPMS OR JENKS FORWARD. OFTEN TIMES IT FEELS LIKE YOU GET REAR ENDED IT JERKS SO BAD. I HAVE HAD IT IN THE SHOP A FEW TIMES, AND MOST MECHANICS SAY IT IS NORMAL. I AM AFRAID IT WILL JERK FORWARD AND I WILL RUN INTO SOMEONE ONE OF THESE DAYS. IT IS WORSE IN STOP AND GO TRAFFIC, HOT DAYS WHEN A/C IS RUNNING, ETC. IT DOES NOT PERFORM ANY DIFFERENTLY WHEN VEHICLE IS WARMED UP. IT SLIPS GEARS AT BOTH HIGH SPEED AND LOW SPEED, MAKING A LOUD NOISE AND ABRUPT MOTION FORWARD.
Source: NHTSA WEB SITE -
2017 JEEP CHEROKEE- EL PASO, TX
SERVICE SHIFTER LIGHT COMES ON AND ALL SELECTIONS LIGHT UP. THIS HAPPENED S WHILE DRIVING . I PARK AND START THE ENGINE 3 HOURS LATER NOW IS OFF.
Source: NHTSA WEB SITE -
2017 JEEP CHEROKEE- BRAWLEY, CA
I KEEP HAVING TO DO OIL CHANGES WITHIN A 1 1/2 MONTHS WITHOUT EVEN GOING 3,000 MILES. ALSO MY CAR SHUTS ON AND OFF RANDOMLY AND THE POWER GOES OUT ON THE RADIO AND SPEEDOMETER. I'VE TAKEN MY CAR IN AND THEY RUN A DIAGNOSTIC AND ALWAYS TELL ME THAT EVERYTHING WITH THE CAR IS FINE. THIS SHUT OFF SEEMS TO HAPPEN WHEN I STOP AT A STOP LIGHT OR STOP SIGN. ALL THE POWER SEEMS TO GO OUT AND THE CAR COMPLETELY SHUTS OFF. THE LIGHTS ON THE RADIO AND SPEEDOMETER HAVE GONE BLACK WHILE THE CAR IS IN MOTION, IT HAS HAPPENED WHILE I'M DRIVING ON THE HIGHWAY. I HAVE NO IDEA WHY I'M HAVING TO GET MORE FREQUENT OIL CHANGES.
Source: NHTSA WEB SITE -
2017 JEEP CHEROKEE- CLEVELAND, OK
I PURCHASED MY VEHICLE ON JULY 27TH PAYING 28,000 DOLLARS FOR IT. I TEST DRIVE IT AND EVERYTHING WAS FINE. TWO DAYS LATER MY 'SERVICE SHIFTER' LIGHT CANE ON AND EVERYTHING BY MY SHIFTER WAS ILLUMINATED. TODAY (08/03/2020) IT HAPPENED AGAIN. NUMEROUS PEOPLE ONLINE HAVE BEEN COMPLAINING ABOUT THEIR JEEPS DOING THE SAME THING. I HAVE UNDER 60,000 MILES ON THIS JEEP AND SOMETHING NEEDS TO BE DONE. I CAN END UP BEING STRANDED ON THE SIDE OF THE ROAD AS I TRAVEL A LOT. PLEASE RECALL THIS ISSUE AS MANY PEOPLE ARE PAYING TO GET THIS FIXED WHEN IT'S NOT THE CAR OWNERS FAULT.
Source: NHTSA WEB SITE -
2017 JEEP CHEROKEE- EWA BEACH, HI
SERVICE SHIFTER LIGHT CAME ON AND GEAR SHIFT LIGHTS ARE ALL RED,P,R,N,D. HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T68742_DS990296
Source: NHTSA WEB SITE -
-
2017 JEEP CHEROKEE- KENT, OH
THIS JEEP CHEROKEES OIL IS EVAPORATING CAUSING MY CAR TO CUT OFF IN THE MIDDLE OF THE HIGH WAY. I CHECK MY OIL EVERY OTHER DAY. MY OIL EVAPORATES WHILE DRIVING I HAVE HAD THE CAR CHECKED FOR OIL LEAKS 5 TIMES. THIS VEHICLE ALSO CUTS OFF AND SAY SHIFTER AND I HAVE TO PULL OVER TURN THE VEHICLE OFF LET SIT FOR 5 MINUTES THEN RESTART. I HAVE ALSO HAD TO GET A TUNE UP AT 50000 MILES DUE TO MANUFACTURAL DEFECT ACCORDING TO MY MECHANIC AN ALERT SHOWED THEM WHAT WAS WRONG. I HAVE ALMOST BEEN STRUCK BY OTHER VEHICLES WHILE I AM TRYING TO GET OVER LANES TO PULL ON THE SIDE OF THE ROAD. THIS IS A SAFETY ISSUE SO MUCH SO I WILL NOT DRIVE WITH MY GROWN CHILDREN AND DEFINITLY NOT MY GRANDCHILDREN.
Source: NHTSA WEB SITE -
2017 JEEP CHEROKEE- BROOKLYN, NY
MY KEEP IS NOT EVEN AT 30.000 AND THE SERVICE SHIFTER LIGHT CAME ON. I WENT TO TURN IT ON FROM THE PARKING LOT AND THAT'S WHEN I NOTICED IT.
Source: NHTSA WEB SITE -
2017 JEEP CHEROKEE- KEESEVILLE, NY
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE HESITATED WHILE STOPPED AT A STOP SIGN. THE SERVICE SHIFT LIGHT ILLUMINATED. THE CONTACT RESTARTED THE VEHICLE AND THE LIGHT DISAPPEARED. THE CONTACT SCHEDULED AN APPOINTMENT WITH UPSTATE AUTO SERVICE & BODY WORKS (469 BROADWAY, SARANAC LAKE, NY 12983 518-891-1211). THE CONTACT WAS INFORMED THAT THE PIN TENSION IN THE SHIFTER NEEDED TO BE RESET AND SECURELY ATTACHED TO THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 59,900.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 JEEP CHEROKEE- AUGUSTA, GA
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. THE CONTACT STATED THAT SEVERAL UNKNOWN WARNING LIGHTS BECAME ILLUMINATED WHILE ATTEMPTING TO START THE VEHICLE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED AND THE ENGINE STALLED AND THE STEERING WHEEL CEASED. THE CONTACT STATED THE VEHICLE COASTED TO CURB. THE CONTACT RESTARTED THE VEHICLE AND DROVE TO HER DESTINATION. THE VEHICLE WAS TAKEN TO MILTON RUBEN CHRYSLER DODGE JEEP RAM LOCATED AT 3508 WASHINGTON RD, AUGUSTA, GA 30907, (762) 224-5967, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BEZEL NEEDED TO BE REWIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 11,667.*DT CONSUMER STATED THERE IS A LOSS OF CONTROL WHEN VEHICLE IS DRIVEN.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 JEEP CHEROKEE- RAYNHAM, MA
ON A RECURRING BASIS, THE DASHBOARD LIGHTS UP WITH A "SERVICE SHIFTER NOW" MESSAGE AND ALL LIGHTS ON THE GEAR SHIFT ARE ILLUMINATED. AFTER A RESTART, THE LIGHTS GO AWAY AND THE CAR RESUMES NORMAL FUNCTIONALITY. THIS HAS HAPPENED MULTIPLE TIMES OVER THE PAST 6-8 MONTHS.
Source: NHTSA WEB SITE