2015 JEEP CHEROKEE Complaints
View complaints related to 2015 JEEP CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,730 complaints submitted for the 2015 JEEP CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2015 JEEP CHEROKEE- SPARTA, TN
SERVICE SHIFTER LIGHT WOULD APPEAR, THIS WOULD CAUSE ALL THE LIGHTS ON MY GEAR SHIFT TO LIGHT UP RED AS IF MY JEEP DID NOT KNOW WHAT GEAR IT SHOULD BE IN. THIS MAINLY HAPPENED WHEN GOING AROUND A CURVE. I WOULD HAVE TO PULL OVER AND CUT THE VEHICLE OFF TO MAKE THIS RESET. AFTER REVIEWING HUNDREDS OF COMPLAINTS ABOUT THIS SAME ISSUE ONLINE, I IMMEDIATELY HAD THIS ADDRESSED AT THE JEEP DEALERSHIP. THEY WERE ABLE TO FIX THE PROBLEM FOR ME WHICH WAS NOT A COST FRIENDLY REPAIR. THE WIRING-SHIFTER JUMPER AND BEZEL KIT-SHIFTER HAD TO BE REPLACED. CONSIDERING THIS IS AN ISSUES WITH THOUSANDS OF VEHICLES IT WOULD BE GREAT TO SEE A RECALL SO THAT PEOPLE FEEL SAFE WHILE DRIVING.
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- KINGSTON, NY
'SERVICE SHIFTER' REPEATEDLY APPEARS ON DASHBOARD, WITH ALL THE LIGHTS ON THE SHIFTER ILLUMINATED. HAVE HAD IT 'FIXED' NUMEROUS TIMES. GOES AWAY TEMPORARILY IF THE CAR IS SHUT OFF, BUT ALWAYS SEEMS TO COME BACK WHILE DRIVING. HAS APPEARED TWICE IN THE LAST MONTH, AND AT LEAST THREE OTHER TIMES IN THE TWO YEARS I HAVE HAD THE VEHICLE.
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- PHOENIX, AZ
MY 2015 JEEP LATITUDE IS GOING ON IT'S 3RD A C BLOWER MOTOR AND THIS WILL BE WITHIN 2 YEARS AND 3 MONTHS. I HAVE DONE MY DUE DILIGENCE AS A CONSUMER AND THERE IS NO RECORD THAT THIS PART SHOULD BE FAULTY THIS QUICKLY NOR THIS FREQUENTLY. I WAS INSTRUCTED TO REPLACE IT WITH OUT REFERRAL TO THE POTENTIAL OF RELATED PARTS GOING BAD (EX. RESISTOR WHICH WOULD HELP REGULATE THE BLOWER MOTOR. IF IN FACT THE PART IN QUESTION ACTUALLY DOES NEED TO BE REPLACED I AM REQUESTING A REVIEW OF THIS PART ON THE YEAR, MAKE AND MODEL. THIS IS NORMALLY A LIFECYCLE PART AND SHOULD NOT BE FAULTY THIS SOON.
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- LOMPOC, CA
HELLO, IM SECOND OWNER WHO GOT THIS SUV 2 MONTHS AGO, 50000 MILES AND YESTERDAY WHILE I DRIVING START FEEL THE TRANSMISSION DONT DOING RIGHT, ALSO WHEN I STOP ON THE CORNERS THE CAR MADE ONE MORE MOVE LIKE SOMEONE HIT ME FROM BEHIND. FINALLY SOMETHING ON THE LCD DASH TOLD ME SOMETHING LIKE "CHECK AND RESTART THE TRANSMISSION AND SOME LIGHT WENT OFF, AND IN THE GEAR START BLINKING ON D. I WAS ON 101 GOLETA, CALIORNIA.
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- ESSEX, MD
AS I AM DRIVING MY CAR STAHL'S AND EVERYTHING SHUTS OFF. THIS TYPICALLY HAPPENS AS I AM MAKING A TURN. THIS TYPICALLY HAPPENS AS I GET CLOSER TO THE DATE OF MY NEXT OIL CHANGE. THE CAR SHUTS OFF COMPLETELY AND I MUST COAST TO A STOP. AFTER WAITING ABOUT A MINUTE I CAN RESTART THE ENGINE. THIS IS A VERY DANGEROUS SITUATION AS I AM TYPICALLY TURNING TO CROSS TRAFFIC.
Source: NHTSA WEB SITE -
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2015 JEEP CHEROKEE- GARLAND, TX
SERVICE SHIFTER WARNING COMES ON AT LEAST THREE TIMES A WEEK. ALL TRANSMISSION MODULES LIGHT UP IN RED WHILE VEHICLE IS MOVING R, N, D, ETC. MANY TIMES IF YOU STOP AND TURN VEHICLE OFF, TAKE THE KEY OUT & RESTART, IT WILL GO OFF JUST TO COME BACK ON A FEW MINUTES LATER. THIS HAS HAPPENED WHILE DRIVING ON THE HIGHWAY AT 70MPH. PRIMARILY COMES ON WHILE VEHICLE IS IN MOTION. IF IT EVER DECIDES TO PUT ITSELF IN PARK OR NEUTRAL WHILE ON THE HIGHWAY THIS WILL CAUSE A MAJOR ACCIDENT. DEALERSHIP HAS DONE TWO RESETS AND SYSTEM/COMPUTER UPDATES.
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- LOUSIVILLE, MS
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 35 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED. TWO DAYS AFTER THE FAILURE, THE SERVICE SHIFTER INDICATOR ILLUMINATED. THE CONTACT MENTIONED THAT THE GEAR SELECTOR LIGHTS ILLUMINATED RED. WHEN THE VEHICLE WAS RESTARTED, THE VEHICLE OPERATED NORMALLY. THE CONTACT ALSO MENTIONED THAT THE KEY FOB NEEDED TO BE REPLACED TWICE. THE VEHICLE WAS TAKEN TO GRIFFIS MOTORS, INC. (1012 HOLLAND AVE, PHILADELPHIA, MS 39350, (601) 656-4244). THE VEHICLE WAS NOT DIAGNOSED, BUT THE CONTACT WAS INFORMED THAT THE THERMOSTAT MAY NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 JEEP CHEROKEE- BASALT, CO
ON JUNE 24, 2019 MY 2015 JEEP TRAILHAWK LOST POWER WAS AFTER IT WAS DRIVEN FOR 30 MINS AND PARKED FOR 30 MINS IN THE MORNING. THE BATTERY AND TRANSMISSION WARNING LIGHTS WERE ON. WE REPLACED THE BATTERY AND THE TRANSMISSION LIGHT REMAINED ON. I WAS ADVISED BY THE DEALERSHIP TO HAVE THE 'CODES' CLEARED. I DID AND THE LIGHT WAS GONE. ON AUGUST 5, 2019 THE TRANSMISSION WARNING LIGHT WAS ON AGAIN. THE DEALERSHIP STATED IT WAS SAFE TO DRIVE AND I MADE AN APPOINTMENT TO HAVE THE VEHICLE SERVICED ON AUGUST 27, 2019. ON AUGUST 4, 2019, I WAS DRIVING UP A DIRT MOUNTAIN ROAD, 4WHEEL LOW, AND I LOST POWER AND THE RPM WERE OVER 4.5 AT LESS THAN 10 MILES PER HOUR. WE TURNED AROUND AND GOT TO A SAFE LOCATION TO PARK THE CAR. THE NEXT DAY, THE CAR WAS OPERATIONAL. ON AUGUST 22, 2019, I WAS MOVING SLOWLY IN TRAFFIC AND AS THE TRAFFIC BECAME LIGHTER AND I WENT TO INCREASE MY SPEED, I LOST POWER AGAIN. RPM WERE ABOVE 4.5 AT 20 MILES, I DID NOT HAVE THE VEHICLE 4 WHEEL LOW. I WAS ADJACENT TO THE DEALERSHIP AND TOOK IT DIRECTLY THERE. THIS HAS HAPPENED ONCE BEFORE, AUGUST 23, 2017, THE DEALERSHIP REPLACED THE TRANSMISSION. THE VEHICLE JERKS WHEN STOPPED AT A LIGHT AND IT STARTS UP AGAIN. I NO LONGER FEEL SAFE IN THE VEHICLE. I AM SCARED THAT I WILL LOSE POWER IN A REMOTE LOCATION OR IN TRAFFIC AND CAUSE AN ACCIDENT.
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- KNOXVILLE, TN
TRANSMISSION PROBLEMS-ROUGH SHIFTS, STICKS IN GEAR, WARNING LIGHTS "SERVICE TRANSMISSION" 4WD NOT AVAILABLE, SERVICE PARKING BRAKE ALL COME ON. DEALER HAS UPDATED SOFTWARE AND IT STILL IS NOT FIXED
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- SPANAWAY, WA
I WAS PARKED AND TRIED TO START MY CAR, IT WOULD NOT CRANK UP. TURNED IT OFF AND IT HESITATED TO START AGAIN. THEN I TRIED TO SHIFT IT INTO REVERSE, IT WAS BLINKING AND IT JERKED LIKE WHEN SOMEONE HITS YOU FROM BEHIND REALLY HARD. AS I TRIED TO REVERSE THE STEERING LOCKED AND IT HARDLY WANTED TO BRAKE. THE SERVICE BRAKE LIGHT AND ENGINE LIGHT CAME ON. IT HAS HAPPENED TWICE NOW AND EACH TIME IT GETS WORSE. IT'S NOT A SAFE VEHICLE TO DRIVE.
Source: NHTSA WEB SITE