2017 JEEP CHEROKEE Complaints

View complaints related to 2017 JEEP CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,250 complaints submitted for the 2017 JEEP CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2017 JEEP CHEROKEE
    - NORTHPORT, NY

    TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE LATITUDE 4X4. THE CONTACT STATED WHILE DRIVING AT 30 MPH, THE SERVICE SHIFTER WARNING LIGHT ILLUMINATED AS THE GEARS LIGHT UP. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD, TURNED THE VEHICLE OFF AND BACK ON WHICH FAILED TO RESUME BACK TO NORMAL. THE VEHICLE THEN WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED BUT THE PART REPAIRED WAS UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER NO FURTHER ASSISTANCE WAS TAKEN. THE FAILURE MILEAGE WAS 30,600.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 JEEP CHEROKEE
    - BOLINGBROOK, IL

    THE LIGHTS ON THE GEAR SHIFT ALL CAME ON (P, R, N, D) AND ON MY DASHBOARD INSTRUMENT PANEL IT SAID "SERVICE SHIFTER". I SHUT THE CAR DOWN AND RESTARTED, WHICH CORRECTED THE ISSUE TEMPORARILY. HOWEVER IT HAS NOW HAPPENED 3 TIMES IN THE LAST WEEK. IT HAPPENED TWICE WHEN THE VEHICLE WAS STATIONARY AND ONCE WHEN IT WAS MOVING ON A CITY STREET.

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - LITTLETON, CO

    SERVICE SHIFTER LIGHT COMES ON AND ALL SHIFT GEARS (PARK, NEUTRAL, REVERSE,DRIVE ) LIGHT UP IN RED AFTER DRIVING ON MOUNTAIN ROAD. PULLED TO SIDE AND TURNED CAR OFF. RESET LIGHT BUT CAME ON AGAIN 20 MIN LATER . APPARENTLY KNOWN ISSUE WITH JEEPS.

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - CARTHAGE, NY

    SERVICE SHIFTER WARNING APPEARS AND ALL RED LIGHTS APPEAR ON THE SHIFTER. TODAY WHILE DRIVING THE MESSAGE POPPED UP AND MY CAR SHUT OFF WHILE DRIVING. I WAS TRYING TO STOP AT A STOP SIGN WHEN THIS HAPPENED. *TR

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - GILLETT, PA

    BOUGHT THIS 2017 JEEP NEW WITH 23 MILES ON IT. WITHIN A YEAR THE SERVICE SHIFTER LIGHT STARTED COMING ON. ALL THE LIGHTS ON THE SHIFTER ALUMINATE. THERE IS A CONSTANT WARNING ON THE DASH THAT CAN'T BE CLEARED UNTIL IT IS SHUT OFF AND RESTARTED. RESTART WOULD CLEAR THE LIGHT. I HAVE TAKEN THE VEHICLE TO THE DEALER MULTIPLE TIMES AND THEY COULD NOT DUPLICATE THE PROBLEM M IT HAS SINCE GOTTEN WORSE AND HAPPENS EVERY TIME THE VEHICLE IS PUT IN REVERSE. OF COURSE IT IS OUT OF WARRANTY NOW BUT THIS IS A COMMON ISSUE AND HAS MULTIPLE COMPLAINTS ON MULTIPLE THREADS. THIS CAN EVENTUALLY LEAD TO RANDOM POWER LOSS ISSUES WHILE THE VEHICLE IS IN OPERATION. THIS IS A SEVERE SAFETY ISSUE AND NEEDS A RECALL.

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - CREST HILL, IL

    THE CAR HAS A SERVICE SHIFTER LIGHT ON AND ALL THE LIGHTS ON THE SHIFTER ARE LIT RED FOR EXAMPLE THE PARKING, REVERSE, DRIVE, NEUTRAL. THE CAR STARTED DRIVING REALLY ROUGH AND NOW THERE IS A RATTLING NOISE. BOUGHT THE CAR AROUND 1 MONTH AGO AND IT IS ALREADY GIVING PROBLEMS. THE CAR ONLY HAS 19,000 MILES AND WHEN I GOOGLED THE PROBLEM I SEE SEVERAL PEOPLE HAD THE SAME PROBLEM THEN THE DEALER FIXED THE PROBLEM CHARGING SOME PEOPLE BUT THE PROBLEM CAME BACK AS WELL AS CAUSING LEAKS OR OTHER PROBLEMS. THE VEHICLE WAS SITTING AT HOME THEN WHEN TURNED ON THE LIGHTS CAME ON AND THEN TURNED OFF THE LIGHTS WENT OFF A COUPLE TIMES BY RESTARTING THE ENGINE BUT NOW IT ALWAYS STAYS ON AS WELL AS CAUSES A RATTLING NOISE AS WELL AS VERY ROUGH DRIVING.

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - MERRIAM, KS

    SERVICE SHIFTER MESSAGE APPEARS AND ALL GEAR SHIFT LIGHTS TURN RED, SO NO IDEA WHAT GEAR I'M IN. MUST SHUT DOWN ENGINE AND RESTART, WHICH FIXES THE PROBLEM TEMPORARILY. SOMETIMES REQUIRES MULTIPLE RESTART ATTEMPTS BEFORE LIGHTS GO OFF.

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - RICHMOND, CA

    GETTING A SERVICE SHIFTER MESSAGE AND THE LIGHTS NEXT TO MY GEAR SHIFT ALL TURN RED. I CHECKED ONLINE AND IT SEEMS TO BE A JEEP CHEROKEE ONLY ISSUE AND A LOT OF PEOPLE WHO BROUGHT IT IN TO THE DEALER FOR REPAIR EITHER GOT THEIR CAR BACK WITHOUT THE ISSUE BEING RESOLVED OR THE DEALER DIDN'T KNOW HOW TO RESOLVE IT OR THE CAR CAME BACK IN WORSE CONDITION THAN BEFORE. THIS IS CLEARLY A JEEP CHEROKEE MANUFACTURING FAULT THAT NEEDS TO BE RESOLVED WITH A RECALL. *TR

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - BOCA RATON, FL

    SERVICE SHIFTER MESSAGE APPEARS OUT OF NOWHERE AND JEEP SAYS THAT THIS IS NOT COVERED BY WARRANTY. I?VE SEEN MANY COMPLAINTS ABOUT THE SAME ISSUE AND WOULD REQUEST AN INVESTIGATION FOR A RECALL SINCE THIS SEEM TO BE A LIFE THREATENING SITUATION AND IT ALSO SEEMS THAT JEEP IS BOTH CARING THAT MUCH ABOUT IT. THEY SAY WE NEED TO CHANGE THE SHIFTER. CAR IS ONLY 3 YEARS OLD AND HAS ONLY 25K MILES. THIS IS HAPPENING VERY OFTEN NOW. AND TO HAVE THE CAR TURNED OFF AND THEN BACK ON IS NOT A SOLUTION TO ME AND MANY OTHER JEEP BUYERS. COMPLETELY DISAPPOINTED AND WOULD NEVER BUY A JEEP CHEROKEE AGAIN. *TR

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - MORRISON, CO

    CONTINUALLY GETTING SERVICE SHIFTER WARNING WHILE DRIVING DOWN THE HIGHWAY AND THEN ALL GEARS LIGHT UP RED, FOR EXAMPLE, PDRN. I HAVE HEARD OF MULTIPLE PEOPLE HAVING THIS ISSUE AND HEARD THAT THE CAR MAY EVEN LOCK UP. *TR

    Source: NHTSA WEB SITE