2015 JEEP CHEROKEE Complaints
View complaints related to 2015 JEEP CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,730 complaints submitted for the 2015 JEEP CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2015 JEEP CHEROKEE- SAINT CLOUD, FL
I HAD AN ISSUE WITH THE SERVICE SHIFTER LIGHT COMING ON AT AROUND 15,000 MILES AND IT WAS REPLACED UNDER WARRANTY. FAST FORWARD NOW I AM AT 33,000 MILES AND THE PROBLEM SHOWED UP AGAIN. SERVICE SHIFTER LIGHT COMES ON AND AND THE GEAR LIGHT LIGHT UP RED. YOU EITHER HAVE TO DRIVE LIKE THAT OF TURN OFF THE VEHICLE AND RESTART. IT POPS UP RANDOMLY WITH NO RHYME OR REASON. I CONTACTED THE DEALER AND THEY SAID THEY DON'T HAVE ANY RECALLS ON THE SHIFTER(YES THE SHIFTER HAS TO BE REPLACED) AND THAT I WILL HAVE TO PAY FOR THE REPLACEMENT BECAUSE THE LAST ONE WAS ONLY GOOD FOR A YEAR. I FEEL AFTER READING HOW MANY VEHICLES THIS HAS HAPPENED TO THERE MIGHT BE A FLAW IN THE SHIFTER.
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- BATAVIA, OH
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE LUG NUTS SWOLE WHILE DRIVING. THE FAILURE PREVENTED THE TIRES FROM BEING CHANGED, IF NEEDED. JEFF WYLER EASTGATE AUTO MALL (1117 OH-32, BATAVIA, OH 45103, (513) 752-3447) REPLACED ALL OF THE LUG NUTS THAT WERE NOT SWOLLEN FROM DRIVING USE. THE MANUFACTURER STATED THAT THEY WERE REDESIGNING THE LUG NUTS FROM ONE YEAR TO THE NEXT. THE CONTACT STATED THAT THERE WAS CURRENTLY NO RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS 57,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 JEEP CHEROKEE- WESLEY CHAPEL, FL
WHILE DRIVING ON A HIGHWAY, A 'SERVICE TRANSMISSION' MESSAGE AND CHECK ENGINE LIGHT CAME UP ON THE DASHBOARD. AFTER EXITING THE HIGHWAY AND MAKING A TURN, THE VEHICLE WAS LOSING POWER AND BEGAN TO STALL. THE VEHICLE WAS TOWED TO A LOCAL DEALERSHIP WHERE A SOFTWARE UPDATE WAS PERFORMED THAT SEEMED TO FIX THE ISSUE. A COUPLE OF HOURS LATER, WHILE ON THE HIGHWAY THE 'SERVICE TRANSMISSION' MESSAGE AND CHECK ENGINE LIGHT CAME ON AGAIN; THE VEHICLE BEGAN LOSING POWER AGAIN. I TOOK THE VEHICLE BACK TO A DEALERSHIP WHERE I WAS TOLD THE TRANSMISSION VALVE BODY AND SHIFTER NEEDED TO BE REPLACED. VEHICLE CONTINUES TO LACK POWER.
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- BOWLING GREEN, KY
WHEN SLOWING DOWN TO YIELD OR A ROLL THE VEHICLE EXPERIENCES DELAYED SHIFTING RESULTING IN NO ACCELERATION FOR 2-3 SECONDS FOLLOWED BY A VERY HARD SHIFT RESULTING IN WHEEL SPIN WHICH CAN LEAVE THE VEHICLE IMMOBILE IN THE ROAD FOR ANOTHER 3 SECONDS. ACCORDING TO JEEP SERVICE AND CORPORATE THIS IS "NORMAL" AND DON'T INTEND TO ADDRESS THIS ISSUE.
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- HUDSON, OH
ON 7/19/19 - ONCE CAR PLACED INTO GEAR, IT BARELY MOVED 5 MPH. LOUD NOISE DURING SHIFT OF GEAR. SERVICE TRANSMISSION LIGHT CAME ON. PLACED CAR IN PARK AND HAD TOWED TO DEALER. DEALER SAID.. THE BATTER WAS LOW. HOWEVER, THE BATTERY WAS LAST REPLACED 7/13/18 (1 YEAR AGO). I HAVEN'T PICKED THE CAR UP YET AS I'M CONCERNED THIS ISN'T THE REAL ISSUE.
Source: NHTSA WEB SITE -
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2015 JEEP CHEROKEE- WILLIAMSTON, NC
ON THE GEAR SHIFT ALL LIGHTS ARE ON AND A WARNING COMES UP ON PANEL SAYING GEAR SHIFT NEEDS SERVICING. TOOK TO DEALER AND THEY DIDN'T NO WHAT IT WAS OR HOW TO FIX. IT WENT OFF WHEN I CUT CAR OFF AND BACK ON BUT NOW IT'S COMING ON ALL THE TIME. IT SCARES ME AND I CAN'T KEEP TAKING TO A DEALER TO CHARGE ME AND IT'S NOT FIXED.PLEASE GET JEEP TO DO A RECALL AND FIX THIS. THIS HAPPENS WHEN IT'S DRIVING
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- ST LOUIS, MO
TODAY WHILE DRIVING ON THE HIGHWAY "SERVICE TRANSMISSION" SHOWED UP ON SCREEN. WE STOPPED, TURNED VEHICLE OFF. IT CLEARED WHEN WE RESTARTED BUT REAPPEARED AGAIN. THEN IT WOULD HARDLY ACCELERATE. ONLY 37,000 MILES.
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- ARDMORE, AL
MY 2015 JEEP CHEROKEE LATITUDE HAS A PROBLEM SHIFTING FROM GEAR TO GEAR. THE PROBLEM STARTS BETWEEN 30-45 MILES PER HOUR AND WHEN THE VEHICLE TRIES TO SHIFT GEARS IT HESITATES AND THEN SLAMS INTO THE NEXT GEAR. AT FIRST IT WAS ONLY HAPPENING UPON ACCELERATING BUT NOW IT HAS EVEN STARTED TO CAUSE A PROBLEM WHEN THE VEHICLE DOWNSHIFTS.
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- VANDERBILT, PA
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT WAS INFORMED BY THE WALMART TIRE CENTER THAT THE LUG NUTS WERE DEFECTIVE. THE CONTACT WAS INFORMED THAT A 19 MILLIMETER SOCKET WAS USED ON A NORMAL LUG NUT, BUT IT DID NOT GRASP IT PROPERLY. THE NEXT SIZE UP WAS TOO BIG DUE TO THE DUST ON THE LUG NUTS. THE CONTACT CALLED HILLVIEW MOTORS (LOCATED AT 5309 US-30 E, GREENSBURG, PA 15601, (724) 858-4809) AND NOTIFIED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 85,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 JEEP CHEROKEE- ELK GROVE, CA
MY VEHICLE WAS PARKED IN THE GARAGE AND WAS TURNED OFF. I WAS PLACING LAUNDRY IN THE WASHER RIGHT BY THE GARAGE. ALL OF THE SUDDEN THE VEHICLE STARTED. I WOULD NOT HAVE KNOWN IT HAD STARTED IF THE ENGINE HAD NOT BEEN RACING AND I WAS ONLY SEPARATED FROM IT BY THE LAUNDRY ROOM TO GARAGE DOOR. I SUSPECT THE ENGINE STARTED WHEN SOMETHING IN MY POCKET PRESSED ON THE KEY FOB. THIS IS VERY DANGEROUS. IT APPEARS THAT THE KEY FOB ISN'T DESIGNED CORRECTLY, THE KEY ON THE KEY FOB THAT WILL START THE VEHICLE SHOULD BE DEPRESSED SO ITEMS IN ONES POCKETS CAN'T PRESS THE KEY THAT'S USED TO START THE ENGINE. THIS NEEDS TO BE CORRECTED EITHER THROUGH DISABLING THE REMOTE START OR PROVIDING A KEY FOB THAT WON'T ALLOW THIS DANGEROUS CONDITION TO OCCUR. THE VEHICLE WAS STATIONARY TURNED OFF IN MY GARAGE WHEN IT STARTED.
Source: NHTSA WEB SITE