2017 JEEP CHEROKEE Complaints

THE SERVICE SHIFTER LIGHT WAS COMING ON. ALL THE LIGHTS ON THE GEAR SHIFT WERE LIT UP. AND THE EMERGENCY BRAKE KEPT APPLYING ON ITS OWN. THIS HAPPENED SEVERAL TIMES OVER THE COURSE OF TIME. I TOOK IT TO THE DEALERSHIP AND IT COST ME ALMOST $400 TO REPLACE THE BEZEL AND WIRING HARNESS. THE SERVICE TECH AT THE DEALERSHIP SAID WE WERE LUCKY THAT THE EMERGENCY BRAKE DIDN'T APPLY WHILE GOING AT HIGHER SPEEDS. *TR

MY 2017 JEEP CHEROKEE HAS BEEN RANDOMLY THROWING A SERVICE SHIFTER WARNING ON MY DIGITAL DASH (THE MIDDLE OF THE CLUSTER) SINCE 2018 I TOOK IT TO WAXAHACHIE AUTOPLEX THE DEALER I PURCHASED THE CAR FROM AND THEY TOLD ME THERE ARE NO RECALLS. I WAS INFORMED THEY COULD REPLACE THE SHIFTER AT MY COST AND THAT IF I BRING IT BACK I WILL NEED TO PAY TO HAVE IT LOOKED AT. THIS LIGHT STILL COMES ON WHEN THE CAR IS IN DRIVE BUT IT IS RANDOM SOME TIMES AT A STOP LIGHT, DRIVING DOWN THE ROAD, OR IMMEDIATELY AFTER THE CAR HAS BEEN PUT IN DRIVE. I FIGURED IF I WAIT A FEW MONTHS THERE WOULD BE A RECALL OR A FIX FOR THIS ISSUE BUT OVER TWO YEARS LATER THERE IS STILL NO FIX FOR THIS PROBLEM. I HAVE LOOKED ON GOOGLE AND FOUND MULTIPLE CHAT GROUPS OF PEOPLE THAT ARE HAVING THE SAME PROBLEM. I DO NOT UNDERSTAND HOW SOMETHING THIS MAJOR CAN JUST BE SWEPT UNDER THE RUG LIKE THIS! PLEASE HELP JEEP GET IT TOGETHER AND FIX THIS PROBLEM! NOTE THIS HAS NOT AFFECTED THE DRIVE-ABILITY OF THE CAR YET ITS JUST NERVE RACKING. *TR

I WAS DRIVING DOWN A SIDE ROAD, GOING ABOUT 20MPH WHEN IT WAS LIKE MY JEEP SHIFTED INTO NEUTRAL. IT COMPLETELY STALLED. THE BATTERY LIGHT FLASHED ON THE DASHBOARD AND A MESSAGE POPPED UP THAT SAID VEHICLE MUST BE IN GEAR, ALTERNATING WITH A SHIFT TO PARK OR NEUTRAL, PRESS BRAKE TO SELECT GEAR MESSAGE. I WAS ABLE TO SWING IT INTO A PARKING LOT WHERE I PUT IT IN PARK BUT THE ERROR WOULDN'T GO AWAY AND WHEN I SHIFTED BACK INTO DRIVE AND HIT THE GAS PEDAL, IT WOULDN'T MOVE. I SHUT THE ENGINE OFF AND WHEN I TRIED TO RESTART IT, IT WOULDN'T START. I SAT THERE FOR 15 MINUTES BEFORE IT WOULD START BACK UP. I WAS ABLE TO MOVE FORWARD WITH NO WARNING LIGHTS AND DRIVE THE APPROX 2 MILES HOME. *TR

WHILE DRIVING THE VEHICLE, THE ENGINE JUST SHUT OFF AND ALL WARNING LIGHTS WERE DISPLAYED. LUCKILY I WAS NOT IN HEAVY TRAFFIC OR ON HIGHWAY. HAD TO WAIT ABOUT 30-45 SECONDS BEFORE IT WOULD RESTART. THIS HAS HAPPENED 3 TIMES IN THE LAST MONTH ( APRIL). IS THERE A RECALL FOR THIS. I'VE LOOKED INTO THIS PROBLEM AND THERE ARE SEVERAL COMPLAINTS OF THIS SAME ISSUE. *TR

SERVICE SHIFTER LIGHT COMES ON RANDOMLY WHEN I AM DRIVING- THIS LIGHTS UP ALL SHIFTER GEARS. DEALERSHIP SAID THIS IS A COMMON ISSUE WITH JEEP CHEROKEE'S AND THE ISSUE IS THE SHIFTER BEZEL AND WIRING HARNESS. *TR

WHILE DRIVING CAR HAD NO HEAT INTERMITTENT SINCE 2018 FOR UP TO 3 TIMES. NOW IS APRIL 2020!! WINDOWS FOG UP CAUSING HAZARDOUS CONDITION WHILE ON THE HIGHWAY! HAD CAR CHECKED AT DEALERSHIP AND THEY CLAIM IT IS FUNCTIONING FINE FOR LAST 2 SERVICES UNDER WARRANTY HOWEVER NOW WE ARE 4000 MILES OUT OF WARRANTY AND DEALERSHIP IN NAPERVILLE ILLINOIS WONT FIX IT FOR FREE EVEN THOUGH ITS AN ON GOING ISSUE!!!

INTERMITTENTLY, UPON STARTING THE JEEP WILL DISPLAY AND "SERVICE SHIFTER" WARNING ON MY DASH WITH ALL GEARS INDICATORS (PRNDL) ILLUMINATED IN RED. I AM ABLE TO MOVE THE SHIFTER AND CAN EVEN OPERATE THE VEHICLE BUT, IT FEELS UNSAFE. I HAVE HAD MIXED SUCCESS WITH TURNING THE JEEP OFF AND RESTARTING BUT, MOST OF THE TIME, IT SUCCEEDS IN ELIMINATING THE WARNING AND THE RED LIGHTS. I HAVE SEEN THIS ISSUE POSTED ON VARIOUS WEBSITES AS AN ISSUE FOR A NUMBER OF JEEP MODELS. GUIDANCE OR, A RECALL MAY BE IN ORDER. I WOULD APPRECIATE EITHER.

ENGINE KEEPS SHUTTING DOWN WHILE DRIVING ON STREET OR HIGHWAY. 5 TIMES SINCE 9/19. DEALER REPLACED ENGINE AND PROBLEM CONTINUES

WAS DRIVING AND IN MOTION WHEN I HEARD A DING AND THE "SERVICE SHIFTER" ALERT CAME ON, AND ALL OF THE GEARS HAD THE RED LIGHT ON. I HAVE OWNED THE VEHICLE FOR 9 MONTHS AND HAVE NEVER HAD AN ELECTRICAL ISSUE BEFORE. IT IS NOT DUE FOR AN OIL CHANGE OR ANY OTHER MAINTENANCE SERVICE. IT IS AT 47,000 MILES AND WHEN I CALLED THE DEALERSHIP, THEY SAID THIS HAPPENS VERY FREQUENTLY BUT IS NOT COVERED UNDER WARRANTY, AND THAT I WOULD NEED TO REPLACE THE SHIFTER AND SHIFTER HARNESS. I AM VERY UPSET AND DISAPPOINTED WITH JEEP THAT THIS IS A LIFE-THREATENING ISSUE, AND IT HAPPENS "FREQUENTLY." PLEASE INVESTIGATE THIS ISSUE AS THIS IS NOT FAIR TO OWNERS WHO ARE NOW AT RISK WHEN TRAVELING.

SERVICE SHIFTER APPEARED WHILE DRIVING WITHIN CITY AND ILLUMINATED GEAR SHIFT COLUMN IN RED. PULLED OVER TO PARK AND TURNED OFF VEHICLE. RESTARTED AND SERVICE SHIFTER DID NOT REMAIN.