2015 JEEP CHEROKEE Complaints

Ptu went out they replaced it it was still not working and they said oh well now ptu is still out and it rolls in park won’t shift when pulling out and is very scary to have my kids in this death trap

at 21,734 miles the transmission has failed and cause the engine to rev to 5000RPM in park. service technician found excessive metal in transmission fluid and recommends replacing transmission, transmission cooler and transmission lines for $8085 plus tax. Technician was able to recreate the action of engine revving to 5000RPM once in park.

Warning lights came on, unable to see speedometer screen. Mechanic removed and replaced front wheel speed sensor and abs wheel sensor.

The contact owns a 2015 Jeep Cherokee. The contact stated that while driving approximately 60 - 65 MPH, the vehicle failed to accelerate and independently shifted to neutral, causing the vehicle to fail to accelerate. The check engine warning light was illuminated. The contact coasted to the side of the road and had the vehicle towed to a certified mechanic who diagnosed the vehicle with transmission failure. The contact was informed that the transmission needed to be replaced. The mechanic retrieved NHTSA Campaign Number: 16V529000 (Power Train) from the website. The vehicle was not repaired. The dealer was contacted and confirmed that the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 101,500.

My vehicle - at random - will switch to traction control, 4x4, and will slow down while driving, and will not allow me to go above 45 mph, with the engine rpm’s revved as high as if I’m driving 85 mph. No mechanic has been able to accurately diagnose it, and I continue to pay for different repairs, without getting the problem actually solved.

Hello my jeep got a message of service 4 wheel drive so i brought it to the dealership. the looked at it and it turns out to be a failing PTU. Jeep did a recall and extended warranty on it but they are saying they will not cover the cost of the repair because its the wrong code. I have code C14A797 and they are saying they need code P14A797. This doesnt even make sense its the same exact faulty part but different codes??? Codes they the car company creates?

After driving a vehicle for a few minutes the lights will flash pretty badly, the service transmission light comes on, on the dash and the car enters limp mode, and the fan comes on, you are unable to move the vehicle it will not go forward or backwards. The vehicle runs perfectly smooth until this happens without warning. Additionally, the service air bag light came on, on the dash but if you turn the car off and back on the lights will go away and you can resume activity as usual. The cars lights and horn goes crazy even when you are not in the vehicle or driving it and does not have to be on when it does this. Now the vehicle has a service engine light on and diagnostics have been done and one part has been changed but this did not resolve the issue which was a purge solenoid and the oil filter housing which also did not resolve the issue. This vehicle is very dangerous to drive as it will go into limp mode while driving it.

All Recalls for 2015 jeep Cherokee 2.4 wasn’t done properly and caused more damage. Transaxle harness, pscm, maniverter and more caused engine damage to block, which was supposed to be replaced during recall for oil consumption. Now dealer is wanting to charge me for damages pertaining to recalls and new engine block that wasn’t replaced during xb1 and x80 recall warranty. I was almost hit on highway from vehicle stalling out at highspeed and maniverter turning red from 20 minutes of driving from picking up from dealer after u90 recall was supposedly fixed. Constant dash notifications of throttle and shifter as well. I’ve already contacted legal advice and I just want my vehicle running properly, new vehicle or compensation. Everything on this vehicle needs replaced dealing with faulty pcm tcm bcm ecu pscm all harnesses practically entire vehicle.

I am filing this complaint to report a seemingly common ongoing and worsening transmission issues in my 2015 Jeep Cherokee, which persist and have become significantly worse after receiving the U90 recall update and a subsequent TCM/PCM software update offered by Jeep. My vehicle shifted regular before the update After the update, the vehicle began exhibiting: •Harsh and delayed shifting •Sudden jerks and gear hunting during low-speed driving •Uncommanded downshifts •Severe hesitation from a stop, especially at intersections or in traffic •Loss of power under throttle, with unpredictable shifts These symptoms make the vehicle unsafe in daily driving — especially in traffic or at intersections — as it often fails to respond predictably when attempting to accelerate or shift gears. The transmission behavior feels erratic, and software updates have not resolved the issue. Despite the U90 recall and repeated visits to the dealer, the transmission continues to perform poorly and poses a safety concern. Other owners have reported similar issues post-recall. Jeep has not issued a full recall for these problems beyond software updates, which clearly do not solve the underlying mechanical or calibration issues Resolution Sought: I urge NHTSA to: •Investigate post-U90 transmission behavior in the 2015 Jeep Cherokee •Consider a formal recall or service campaign for the ZF 9-speed transmission (9HP) due to persistent performance and safety problems •Require Jeep to provide a permanent fix for affected owners

The contact owns a 2015 Jeep Cherokee. The contact stated that the 4WD Service light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was informed that the PTU, timing cover, and the head gasket were faulty and needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 20V343000 (POWER TRAIN) as the possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 69,000.