2017 JEEP CHEROKEE Complaints

View complaints related to 2017 JEEP CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,250 complaints submitted for the 2017 JEEP CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2017 JEEP CHEROKEE
    - AMARILLO, TX

    DEVICE TRANSMISSION LIGHT COMES ON AND CAR DIES AND WILL NOT RESTART. WHEN STOPPING AT A STOP SIGN OR RED LIGHT.

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - HORN LAKE, MS

    THIS HAPPENS EVERY DAY WHILE DRIVING. I WILL BE DRIVING (NO CERTAIN SPEED) BUT I WILL HEAR A "DING" & I LOOK AT MY SCREEN & IT SAYS "SERVICE SHIFTER" AND ALL MY LIGHTS LIGHT UP ON MY GEAR SHIFTER. MY JEEP TENDS TO HAVE HARD SHIFTING ONCE THIS OCCURS. I THEN HAVE TO STOP, TURN MY CAR OFF AND TURN IT BACK ON. (THE PICTURES I'M ATTACHING ARE FROM LAST WEEK. HOWEVER, THIS HAS BEEN HAPPENING FOR AWHILE)

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - DOVER, TN

    LAST MONTH I WAS IN A FRONT IMPACT COLLISION CAUSING MY 2017 TO BE TOTALED. HOWEVER THE AIRBAGS DID NOT DEPLOY!!! ITS A MAJOR CONCERN FOR ME! TTHIS DEFAULT COULD HAVE CAUSED SERIOUS INJURY!

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - BENTONVILLE, AR

    I WAS PULLING OUT INTO TRAFFIC AND THE CAR TRANSMISSION JUST STOPPED GOING. IT ALMOST COST ME MY LIFE. THE CHECK ENGINE, SERVICE TRANSMISSION,SERVICE PARKING BRAKE, AND THE TRACTION CONTROL SYSTEM ALL LIT UP ON THE CAR. THIS IS THE 2ND TIME THIS HAPPENED. I TOOK IT TO THE DEALER AND WAS TOLD THAT ALL JEEP CHEROKEES MANUFACTURED IN 2015, 2016 (MAY ALSO INCLUDE MY 2017) HAVE HAD THIS PROBLEM. IT TOOK THEM FOREVER TO FIGURE IT OUT. IN THE MEANTIME, I'M INCURRING RENTAL CAR FEES AND HAVE ZERO IDEA OF WHAT IT WILL COST TO FIX. JEEP SHOULD RECALL AND FIX THIS PROBLEM AT THEIR EXPENSE NOT THAT OF THE OWNER. THIS HAPPENED APPROXIMATELY 1 YEAR AGO SAME THING EXCEPT THAT THE VEHICLE DID NOT STOP MOVING IT JUST TOOK FOREVER TO GET OUT OF FIRST/SECOND GEAR.

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - ENGLAND, AR

    TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN REVERSE OR DRIVING AT 55 MPH, THE VEHICLE INDEPENDENTLY SHIFT TO 1ST GEAR WITHOUT WARNING, AND THE FRONT WHEEL SEIZED INTERMITTENTLY. THE CONTACT RESTARTED THE VEHICLE AND THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 JEEP CHEROKEE
    - SPRINGFIELD, PA

    I KEEP GETTING A SERVICE SHIFTER LIGHT ON DASH AFTER DRIVING 30 SOME MILES. I TURN THE CAR OFF AND THEN BACK ON AND IT GOES AWAY. I WILL ALSO GET A NO STOP START AVAILABLE EVERY OTHER TIME I START MY CAR. I HAVE TAKEN IT TO MY MECHANIC BUT HE CAN NOT FIND ANYTHING IN THE CAR LOG ABOUT THE PROBLEMS I AM HAVING. I HAVE READ THAT OTHER JEEP OWNERS HAVE HAD THE SAME PROBLEM BUT IT SEEMS THERE WAS NO REAL SOLUTION.

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - ROCHESTER, NY

    2017 JEEP TRAILHAWK. BOUGHT NEW. CAR BEGAN RANDOMLY DISPLAYS "SERVICE SHIFTER" MESSAGE ON DASH JUST AFTER WARRANTY EXPIRED AT 36K MILES. LIGHTS UP GEAR SHIFTER LIGHTS AS WELL. COMES AND GOES. ONCE ON WON'T GO AWAY UNLESS CAR IS SHUT OFF. CANT SEE SPEED OR OTHER DISPLAYS. HAPPENS WHILE IN MOTION OR AT STOP LIGHTS, ON SUBURBAN STREETS. ANY WEATHER . ANY SPEED. MAY BE WEEKS BEFORE IT COMES ON, OR DAYS OR EVEN HOURS. WHEN YOU SHUT OFF CAR SOMETIMES IT GOES AWAY, SOMETIMES IT DOESN'T. DODGE JEEP DEALER DIDN'T KNOW WHAT I WAS TALKING ABOUT.

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - STOCKTON, CA

    THE ISSUE STARTED WHILE I WAS TRAVELING DOING 60 MILES PER HOUR ON THE HIGHWAY WHEN SUDDENLY I HAD ZERO ACCELERATION. IT WAS AS THOUGH I WAS IN NEUTRAL . I STOPPED ON THE HIGHWAY PUT THE VEHICLE IN PARK THEN BACK INTO DRIVE. STILL NO RESPONSE . I ALLOWED THE VEHICLE TO ROLL BACK IN NEUTRAL THEN PUT IT IN DRIVE . IT ENGAGED INTO DRIVE BUT ONLY FOR A SHORT TIME . I HAD THE VEHICLE TOWED TO JEEP WHERE THE PROBLEM WAS "FIXED" . ONLY IT'S NOT FIXED . THE TRANSMISSION WILL NOT DISENGAGE WHEN SLOWING DOWN .

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - SPANAWAY, WA

    MY SERVICE SHIFTER LIGHT HAS CAME UP 3 SEPARATE TIMES. THE LAST TIME IT CAME ON, MY JEEP TOOK ITSELF FROM DRIVE TO PARK WHILE I WAS IN MOTION, LOCKING UP MY TIRES AND STEERING WHEEL. I COULD NOT GET MY PARK BACK INTO DRIVE, AND IT CAUSED ME TO SLIDE OFF THE ROAD. IT HAS HAPPENED ON 3 SEPARATE OCCASIONS. I HAVE ALSO HAD MY BLUETOOTH AND MY RADIO MALFUNCTIONING. IT CHANGES STATIONS AND VOLUME BY ITSELF, SWITCHES BETWEEN AM AND FM AND CHANGES VOLUME RANDOMLY. MY U CONNECT BLUETOOTH STOPPED WORKING ENTIRELY.*DT*TP CONSUMER STATED WHILE DRIVING VEHICLE SHIFTED FROM DRIVE TO PARK AND THE TIRES HAD LOCKED UP. INCIDENT HAPPENED AGAIN FRIDAY MARCH 13TH. WHILE DRIVING SERVICE SHIFTER LIGHT CAME ON. VEHICLE WAS TOWED TO A LOCAL DEALER AND REPAIRED.*JB*DT*TP*DT*DT *AS

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - SAN DIEGO, CA

    DASH BOARD SERVICE SHIFTER LIGHT COMES ON AND ON THE FLOOR SHIFTER LIGHTS ARE ALSO LIT. HAS OCCURRED ON BOTH CITY AND HIGHWAY DRIVING IN MOTION. I HAVE TO PULL OFF THE ROAD, TURN VEHICLE OFF AND RESTART. HAS OCCURRED MORE OFTEN RECENTLY. IT IS A DANGEROUS SPECIFIC MOTION. I AM SUBMITTING THIS INCIDENT INTO THIS NHTSA DATABASE FOR FURTHER INVESTIGATION.

    Source: NHTSA WEB SITE