2017 JEEP CHEROKEE Complaints

View complaints related to 2017 JEEP CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,250 complaints submitted for the 2017 JEEP CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2017 JEEP CHEROKEE
    - COLUMBUS, OH

    WHILE IN MOTION, A SERVICE SHIFTER NOTIFICATION POPS UP. AT THE SAME TIME, ALL OF THE GEAR INDICATOR LIGHTS NEXT TO THE GEAR SHIFTER LIGHT UP. OVER THE PAST 3 WEEKS THIS HAS HAPPENED 4 TIMES, 2 OF WHICH HAVE OCCURRED IN THE PAST 2 DAYS AND 66 MILES APART. I'VE ATTACHED PHOTOS OF THE NOTIFICATIONS FROM THE 2 MOST RECENT OCCURRENCES, ALONG WITH A PHOTO OF THE ILLUMINATED GEAR INDICATORS. A QUICK INTERNET SEARCH REVEALED THIS IS A VERY COMMON ISSUE WITH THIS VEHICLE WITH HUNDREDS OF COMPLAINTS ACROSS VARIOUS JEEP FORUMS.

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - VINELAND, NJ

    SERVICE SHIFTER CODE. APPEARED WHILE VEHICLE WAS UNDER 36,000 MILE WARRANTY. JEEP DEALER FIXED. HAS OCCURED AGAIN AT 48,800 MILES. I WAS TOLD I NEED TO PAY FOR THIS DIAGNOSTIC ALL LIGHTS ON SHIFTER ARE LIT UP AND CODE WILL NOT DISAPPEAR FROM DISPLAY ON DASH.

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - INDIAN LAND, SC

    SERVICE SHIFTER LIGHT CAME ON AND GEAR SHIFT LIGHTS ARE ALL RED,P,R,N,D DURING MOTOR OPERATIONS TURNING/PULLING INTO MY NEIGHBORHOOD. APPROX. SPEED WAS LESS THAN 20 MPH. UPON SHIFTING TO PARK AND TURNING THE VEHICLE OFF AND THEN BACK ON THE ERROR MESSAGE DISAPPEARS AND SHIFTER LIGHTS ARE NO LONGER RED. HAS HAPPENED THREE (3) WEEKS IN A ROW ON WED, WED, AND TUES AT APPROX. 5:45 PM. SERVICE APPOINT SCHEDULED TOMORROW 02/19/20 WITH THE MANUFACTURER. APPROX. MILEAGE ON VEHICLE WHEN ERROR FIRST OCCURRED WAS 43K. WAS TOLD THE POWER TRAIN WARRANTY MAY NOT COVER THE ISSUE. RESEARCHED ONLINE AND FOUND NUMEROUS INDIVIDUALS EXPRESSING THE SAME EXACT ISSUE, PARTICULARLY AFTER 36K MILES.

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - DENVER, CO

    AT RANDOM TIMES WHILE DRIVING THE "SERVICE SHIFTER" WILL SHOW ON MY DASHBOARD. IN ORDER FOR ME TO GET THIS TO GO AWAY I HAVE TO PULL OVER AND TURN MY CAR OFF TO RESET THE MESSAGE. THIS DOES NOT GUARANTEE THE MESSAGE DOE NOT COME BACK. THIS MESSAGE WILL SHOW UP WHILE DRIVING ON THE HIGHWAY OR CITY STREETS.

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - KATY, TX

    RANDOMLY GET ALL THE GEAR SHIFT LIGHTS LIGHT UP AND MESSAGE APPEARS ON SCREEN SAYING "SERVICE SHIFTER". THIS HAPPENS RANDOMLY WHILE IN MOTION, SOMETIMES YOU HAVE TO TURN THE VEHICLE OFF A FEW TIMES FOR IT TO GO AWAY. AT FIRST WAS VERY INFREQUENT BUT LATELY A LOT MORE FREQUENT.

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - KENT, OH

    THE CAR JUST SHUTS OFF WHILE DRIVING IN THE MIDDLE OF TRAFFIC. SERVICE SHIFTER COMES ON RANDOMLY. VERY DANGEROUS SITUATION. ON A CITY STREET. UNKNOWN REASON

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - SPRINGER, NM

    THE VEHICLE HAS HAD MULTIPLE PROBLEMS SINCE MY PURCHASE DATE ISSUES WITH THE SUNROOF WHICH HAS CONTINUED TO PERSIST, AS WELL AS A STRUT, HUB, STRUT ASSEMBLY, ELECTRONIC PARKING BRAKE AND ALSO NOW THAT I HAVE TAKEN IT IN THERE ARE MORE PROBLEMS ARISING AND NOW I HAVE A CHECK ENGINE LIGHT ON SERVICE ALL BRAKE SYSTEM LIGHTS ON AND LIGHT AND TRACTION CONTROL LIGHT ON AND ALSO A 4WD SYSTEM UNAVAILABLE LIGHT ON AFTER TAKING IT IN TO GET FIXED AND THE DEALERSHIP FIXES ONE PROBLEM AND MORE KEEP ARISING! THE VEHICLE WAS PARKED AND THEN WHEN I TURNED IT BACK IN THAT'S WHEN THE PARKING BRAKE WOULD NOT DISENGAGE AND THEN THE SUNROOF AND POPPING SOUNDS WERE HAPPENING WHILE DRIVING. THE TRANSMISSION ISSUE IS WHEN I AM DRIVING IT IS SHIFTING WAY TO OFTEN AND SHIFTING VERY WONKY. THEN ALSO WHEN SHIFT THE TRANSMISSION INTO GEAR IT DOESN'T ENGAGE AND THEN WHEN IT DOES IT LITTERALLY COULD THROUGH YOU FORWARD IN YOUR SEAT WHEN IT FINALLY ENGAGES.

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - HUDSON, FL

    GEAR SHIFTER REQUIRES SERVICE AS WELL AS 4WHEEL DRIVE SYSTEM UNAVAILABLE REQUIRES SERVICE. BOTH DUMMY LIGHTS CAME ON AND CONTINUE TO POP UP. I HAVE DONE RESEARCH AND IT SEEMS ALOT OF PPL ARE HAVING THIS ISSUE A RECALL NEEDS TO BE APPLIED FOR THESE ISSUES! DUMMY LIGHTS ARE POPPING UP WHILE IN MOTION ON CITY STREETS AS WELL AS HIGHWAYS

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - NELLIS AFB, NV

    AT 15,000 MILES MY SERVICE SHIFTER LIGHT WOULD TURN ON. I HAVE TO PULL OVER, PUT THE VEHICLE IN PARK AND SHUT OFF THE VEHICLE. THIS HAPPENS AT LEAST ONCE A MONTH. WHEN I CALLED THE DEALERSHIP THEY SAID THERE WAS NOTHING THEY COULD DO ABOUT IT IF THE LIGHT WASN'T ACTIVELY ON.

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - STRASBURG, VA

    60,000 MILES AND MY SERVICE SHIFTER LIGHT COMES...WHILE DRIVING ALL RED LIGHTS ON SHIFTER COLOUM LITE UP AS WELL...AFTER TURNING THE ENGINE OFF AND RESTARTING IT WHEN OFF...BUT THEN CAME ON AGAIN WHILE DRIVING, BUT THE DEALERSHIP ACTS LIKE THEY HAVE NO CLUE WHAT COULD CAUSE THIS...BUT THERE ARE 1000 OF COMPLAINTS ON LINE ABOUT THE SAME THING IN THIS MODEL

    Source: NHTSA WEB SITE