2015 JEEP CHEROKEE Complaints

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE LATITUDE. THE CONTACT STATED THAT WHILE STATIONARY AND DRIVING VARIOUS HIGH SPEEDS, THE VEHICLE STALLED WITHOUT WARNING ON MORE THAN ONE OCCASION. SPECIFICALLY, THE CONTACT REFERENCED AN INCIDENT IN WHICH THE DRIVER OF THE VEHICLE BECAME STUCK IN A TUNNEL, IN THE MIDDLE OF TRAFFIC. THE CONTACT STATED THAT THE VEHICLE AUTOMATICALLY RESTARTED ITSELF AND MOTIVE POWER WAS RESTORED TO THE VEHICLE. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.

2015 JEEP CHEROKEE RADIATOR LEAK, NEEDS REPLACEMENT, VEHICLE METICULOUSLY MAINTAINED, SERVICED BY LOCAL CHRYSLER/DODGE/JEEP DEALER. THREE YEAR OLD VEHICLE WITH 70,000 SHOULD NOT NEED A RADIATOR REPLACEMENT. WONDERING IF THIS IS A COMMON ISSUE THAT SHOULD BE COVERED UNDER A RECALL.

PERIODICALLLY, CAR WILL NOT START AT FIRST. WHEN IT DOES, IT SAYS SERVICE TRANSMISSION. TRANSMISSION JUMPS AND WILL NOT SHIFT INTO SECOND. WHEN IT IS SO SHIFT, THE TRANSMISSION DIES. I HAVE TO STOP, PUT IT IN PARK AND START OVER.

VEHICLE WAS NOT SHIFTING CORRECTLY FROM 1ST TO 2ND GEAR... THERE WAS A LOUD THUD WHEN PUTTING VEHICLE IN REVERSE....DEALER IS REPLACING THE TRANSMISSION. VEHICLE HAS BEEN DOWN 3 WEEKS, NO INFORMATION. THE PASSENGER DOOR LOCK BUTTON DOESN'T WORK. CENTER CONSOLE IS LOOSE. THE SUNROOF SHADE IS WRINKLING WHEN IT GOES BACK, THE SUNROOF MAKES A POPPING NOISE OCCASIONALLY WHEN IT'S OPENED. THE AC STOPPED WORKING ALL TOGETHER, OR WILL TRICKLE OUT. THE TIRES ARE VERY WOBBLY AND NOISY.

THE VEHICLE HAS REPEATEDLY COME UP WITH A "SERVICE SHIFTER" MESSAGE SINCE I PURCHASED IT IN DEC OF 2015 NEW. THE DEALERSHIP REPLACED THE SHIFTER ASSEMBLY, BUT THE PROBLEM KEPT HAPPENING. THEY KEPT FLASHING THE SOFTWARE AND TELLING ME IT WAS FINE. AT THE END OF JULY 2018, I TOOK MY VEHICLE IN FOR AN OIL CHANGE AND TO HAVE THE HEADLIGHT RESEARCHED BECAUSE IT HAD BEGUN TO FLICKER ALONG WITH ONE OF THE TWO LICENSE PLATE LIGHTS. THE DEALERSHIP TOLD ME THAT THE HEADLIGHT AND THE LISENCE PLATE LIGHTS WENT OUT AT THE SAME TIME BY COINCIDENCE. I TRIED TO CONTACT JEEP/CHRYSLER DIRECTLY AND EXPLAIN THERE WAS A BIGGER PROBLEM BUT THEY WOULDNT LISTEN. DAYS LATER, I STOPPED FOR GAS, SHUT OFF THE CAR AND FILLED THE TANK. WHEN I GOT BACK IN THE CAR WOULDNT START. I KEPT TRYING TO TURN IT ON BUT IT WOULDNT MAKE A SOUND. FINALLY, AFTER ABOUT 25 MINUTES THE CAR TURNED ON. ONCE ON, ERROR MESSAGES LIGHT UP MY DASH: SERVICE SHIFTER, SERVICE PARKING BREAK, SERVICE ENGINE, SERVICE TRANSMISSION, AND OTHERS. I TRIED TO SHIFT INTO GEAR BUT IT SHIFTED HARD AND SOUNDED LIKE THE TRANSMISSION WAS GOING TO DROP. THE CAR WOULDNT MOVE. TOWED THE CAR TO DEWEY DODGE. THEY FLASHED IT, TOLD ME IT WAS FINE, AND MADE ME COME GET IT AND WOULDNT LOOK FURTHER. 24 HOURS LATER, I WAS STRANDED AGAIN, CAR WOULDNT START. TOWED IT AGAIN. THEY TOLD ME IT WAS THE BATTERY, EVEN THOUGH THEY HAD PREVIOUSLY TOLD ME THEY DID A 27PT INSPECTION AND IT WAS FINE A DAY PRIOR... THEY HAD MY CAR FOR 2 MONTHS. ONCE I GOT IT BACK, I HAD IT FOR ONLY A FEW DAYS AND I WAS STUCK AGAIN. AFTER ABOUT 30 MINUTES THE CAR TURNED ON, AND I WAS ABLE TO TRY TO DRIVE HOME. WHILE ON HIGHWAY, SERVICE SHIFTER APPEARED AGAIN. DEWEY REPLACES THE WIRING HARNESS AND THE SHIFTER AGAIN. CHRYSLER REFUSES TO ACKNOWLEDGE A WIDESPREAD ISSUE EVEN THOUGH MULTIPLE ONLINE FORUMS HAVE A COLLECTION OF PEOPLE DETAILING THE SAME PROBLEMS!

THE VEHICLE POWERTRAIN / 9 SPEED TRANSMISSION SHIFTS VERY AGGRESSIVELY AND UNEXPECTEDLY ACCELERATES GOING FORWARD. THIS RESULTS IN A "PEEL OUT" AND IS VERY UNSAFE. WHEN PULLING OUT OF INTERSECTION THE VEHICLE DOES NOT WANT TO GO FORWARD, ALMOST AS THOUGH IT'S IN NEUTRAL, THEN SHIFTS AGGRESSIVE AND LURCHES FORWARD. THIS HAS HAPPENED MULTIPLE TIME! MERGING ON TO HIGHWAYS, TURNING ON TO BUSY ROADS, OR SIMPLY PULLING OUT FROM AN INTERSECTION INTO TRAFFIC DOES NOT HAVE PROPER RESPONSE (OR NONE AT ALL) IN ACCELERATION. THIS COULD RESULT IN A DEADLY COLLISION. AS MUCH AS I LOVE THE VEHICLE, I DO NOT FEEL SAFE DRIVING THIS VEHICLE. THIS ALSO HAPPENS WHEN ACCELERATING TO PASS. THIS HAS HAPPENED MULTIPLE TIMES WHILE DRIVING. THERE ARE MANY COMPLAINTS ON THIS TRANSMISSION BEING UNSAFE. WHEN I TOOK THE NEWLY PURCHASED VEHICLE TO THE DEALERSHIP FOR CHECK UP AND OIL CHANGE, I MENTIONED IT TO THEM BUT THERE WAS NO FIX. SOMETHING NEEDS TO BE DONE TO FIX ISSUE. PLEASE TELL ME THIS SERIOUS PROBLEM WITH THIS YEAR/MAKE/MODEL IS BEING ADDRESSED! THANK YOU IN ADVANCE FOR YOUR RESPONSE AND ACTION.

THE CAR LURCHES FORWARD WHEN STOPPED AND HAS STARTED THE CAR HAS PHYSICALLY STARTED JUMPING FORWARD WHILE AND SEEM TO HAVE A LOT OF TROUBLE CHANGING FROM ONE GEAR TO THE NEXT. I HAD THE CAR IN WHEN I FIRST PURCHASED IT AND THEY COULD FIND NOTHING WRONG. IT HAS DONE THIS OFF AND ON SINCE I HAVE OWNED THE CAR.

LIFTGATE WILL NOT STAY UP WHEN OPENED. VEHICLE WAS PARKED, AND THE IGNITION WAS OFF. I OPENED THE LIFTGATE TO GET ITEMS OUT OF BACK OF VEHICLE, AND IT CLOSED, HITTING ME IN THE BACK. TRIED TO OPEN ONCE MORE, AND IT CLOSED AGAIN.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO CHANGE GEARS PROPERLY. AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND STATED THAT THERE WAS A DELAY WITH THE GEARS PROPERLY CHANGING OVER. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

WHEN THE OIL IS LOW, AND YOU ARE ON A SLIGHT INCLINE OR HILL THE VEHICLE WILL SIMPLY SHUT OFF WHILE DRIVING WITH ABSOLUTELY NO WARNING. NO WARNING LIGHT, NO WARNING MESSAGE. ONCE THE VEHICLE SHUTS OFF IT DOESN'T RESTART, UNTIL ITS ON A FLAT AREA. THIS HAS HAPPENED SEVERAL TIMES, THE LAST TIME I WAS STOPPED ON A HILL WAITING TO MAKE A LEFT TURN WHEN I STARTED TO GO THE VEHICLE JUST SHUT OFF AND I WAS STUCK IN THE MIDDLE OF THE ROAD ACROSS TWO LANES OF TRAFFIC. THIS IS VERY DANGEROUS AND COULD EASILY GET PEOPLE KILLED. THE 3YR OLD ENGINE IS APPARENTLY BURNING OIL, SINCE THERE IS NO LEAK AND REGULAR OIL CHANGES ARE DONE.