2017 JEEP CHEROKEE Complaints

View complaints related to 2017 JEEP CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,250 complaints submitted for the 2017 JEEP CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2017 JEEP CHEROKEE
    - LEWISVILLE, TX

    WHEN DRIVING, AN ERROR MESSAGE POPPED UP AND SAID "SERVICE SHIFTER". ON THE GEAR SHIFT, ALL OF THE LIGHTS LIT UP RED (PARKING, NEUTRAL, 1ST, 2ND, DRIVE, AND REVERSE). I IMMEDIATELY PULLED OVER. AFTER I RESTARTED THE CAR, IT WENT AWAY. I WENT ONLINE TO SEE IF THIS WAS A COMMON PROBLEM, AND THERE ARE ALL KINDS OF COMPLAINTS. MANY OF WHICH, JEEP HAD NO IDEA HOW TO FIX. MOST COMPLAINTS ALSO STATED THAT IT WENT AWAY, ONLY TO COME BACK AFTER ANOTHER 1000 MILES OR SO. IF THERE ARE SO MANY COMPLAINTS, AND JEEP IS OBVIOUSLY HAVING A PROBLEM IDENTIFYING WHY, SHOULDN'T THIS BE A RECALL? THERE IS OBVIOUSLY A FAULT IN THEIR PRODUCT OR WIRING. THIS IS GOING TO CAUSE SERIOUS ACCIDENTS AND/OR LAWSUITS. PLEASE HELP.

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - APO, AE

    MY GEAR SHIFT PRND LETTERS WILL RANDOMLY LIGHT UP WITH A WARNING BEING DISPLAYED SAYING SERVICE SHIFTER. THE LIGHT COMES ON RANDOMLY WHILE DRIVING OR WHILE PARKED. THE LIGHT SHUTS OFF WHEN THE CAR SHUTS OFF AND TURNED BACK ON BUT COMES ON RANDOMLY AGAIN PERIODICALLY.

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - CINCINNATI, OH

    THIS VEHICLES HAD A RECALL ON SOMETHING THAT HAS TO DO WITH THE TRANSMISSION- THE DEALERSHIP CLAIMS TO HAVE CORRECTED THE ISSUE. HOWEVER, THE VEHICLE IN QUESTION IS STILL HAVING SLIPPING ISSUES. ALSO JUST RECENTLY I NOTICED WHEN STARTING MY VEHICLE WITH THE FOB IT STAYS ON 30 SECS AND CUTS RIGHT BACK OFF. THE TIRE FEATURE ISN'T ALWAYS CORRECT EITHER IT SAYS I NEED AIR WHEN I DON'T. I'D LIKE TO KNOW HOW MANY OTHER CONSUMERS HAVE HAD THE PROBLEM WITH THE REMOTE START FEATURE..

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - PENRYN, CA

    SERVICE SHIFTER LIGHT COMES ON AND SHIFTER LIGHTS ALL TURN RED. INITIALLY WOULD RESET AFTER RESTART, NOW STAYS ON. STARTED AT 20,000 MILES, NOW AT 32,800.

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - NYACK, NY

    SERVICE SHIFTER WARNING APPEARED WHILE DRIVING. ALL GEAR INDICATOR LIGHTS NEAR SHIFTER ILLUMINATED RED. THIS OCCURRED DURING TRAFFIC ON HIGHWAY AROUND 30 MPH.

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - BROOKLYN, CT

    ON TWO OCCASIONS THIS WEEK THE JEEP CHEROKEE UNEXPECTEDLY SHUT OFF WHILE DRIVING. IT WAS STARTLING AND LOSS OF POWER STEERING AND BRAKING LEFT IT DIFFICULT TO PULL OVER. UPON INQUIRY FROM A LOCAL JEEP DEALER, THEY INDICATED IT IS NOT UNCOMMON FOR THIS TO HAPPEN IF THE OIL IS LOW. THE OIL WAS IN FACT 3/4 QUART LOW AND WAS REMEDIED HOWEVER THERE SHOULD BE A LIGHT THAT COMES ON NOT A SUDDEN AND UNEXPECTED SHUT DOWN. THERE WAS NO INDICATION ON THE DASH REGARDING LOW OIL. THIS IS DANGEROUS AND COULD POTENTIALLY BE DEADLY.

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - MUSKOGEE, OK

    SERVICE GEAR SHIFTER MESSAGE WAS ON WHEN JEEP CHEROKEE WAS STARTED. 46K MILES, NO ISSUES WITH SHIFTER PRIOR. SHIFTER WAS LOCKED IN PARK UNTIL VEHICLE WAS RESTARTED; THEN MESSAGE WAS GONE, VEHICLE RESUMED NORMAL OPERATION.

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - WESTFORD, MA

    THE SERVICE SHIFTER WARNING APPEARED AND ALL LIGHTS ON THE PRNDM TURNED RED. VEHICLE EVENTUALLY STARTED TO STALL OUT AND LEAD TO A MISFIRE FROM CYLINDER 2

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - LEVERING, MI

    "SERVICE SHIFTER IMMEDIATELY" NOTICE CAME ON, ALL LIGHTS ON SHIFTER LIT UP RED. UNABLE TO MOVE VEHICLE. PUT IN PARK AND RESTARTED, ALL LIGHTS OFF. HAS BEEN SHIFTING STRANGE THOUGH.

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - CASTAIC, CA

    SERVICE SHIFTER LIGHT CAM ON FEB 2019 AND WAS REPLACED. 6 MONTHS LATER THE LIGHT CAME ON AGAIN AND WAS REPLACED FOR A 2ND TIME. OCTOBER 2019 MY CAR WAS SPUTTERING AT AN IDLE AND NOT SHIFTING CORRECTLY AND AN ENGINE COIL WAS REPLACED. NOV 2019 WHEN GOING FROM REVERSE TO DRIVE THERE WOULD BE A 15-20 SECOND LAG BEFORE IT WOULD JUMP INTO GEAR AND LUNG FORWARD. I ALSO START EXPERIENCING DELAYS WHEN ATTEMPTING TO ACCELERATE IT WOULD LAG FOR ABOUT 10 SECOND BEFORE JERKING INTO GEAR AND LUNG FORWARD AT A HIGHER SPEED. TOOK IT BACK TO THE DEALERSHIP AND CODE P0304 MISFIRE CYLINDER 4. DEALERSHIP REPLACED (UNDER POWER TRAIN WARRANTY) BOOT KIT - IGNITION COIL, LUBRICANT - DIELECTRIC, TRANSMISSION MOUNT, REPLACED VALVE BODY AND TRANS RANGE SENSOR. CAR WAS PURCHASED IN DECEMBER OF 2017 WITH 12 MILES ON IT, CURRENT MILEAGE 55,989 WITH REGULAR MAINTENANCE DONE ON VEHICLE.

    Source: NHTSA WEB SITE