2015 JEEP CHEROKEE Complaints

SERVICE SHIFTER PROMPT, ALL LIGHTS ON GEAR SHIFTER LIGHT UP AT THE SAME TIME, SOMETIMES WILL NOT LET ME SHIFT, SOMETIMES DOES NOT EFFECT DRIVING BUT WILL NOT GO AWAY UNTIL CAR IS PARKED AND TURNED OFF FOR A PERIOD OF TIME

SINCE I BOUGHT MY JEEP IN AUGUST 2016 AND SINCE I'VE GOTTEN IT THE MESSAGE 'SERVICE SHIFTER' POPS UP ON MY SCREEN. I'VE TAKEN IT BACK TO THE DEALERSHIP NUMEROUS TIMES AND THEY CAN'T FIND ANYTHING WRONG WITH IT. IT'S GOTTEN TO THE POINT NOW THE MESSAGE POPS UP EVERY OTHER DAY. I HAVE A SON AND I DO NOT WANT SOMETHING MALFUNCTIONING WHILE I'M DRIVING DOWN THE ROAD PUTTING MY FAMILY'S LIFE IN DANGER! THIS NEEDS TO BE FIXED.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT NOTICED THAT THE BRAKE PEDAL WAS VERY STIFF AND WOULD NOT DEPRESS WHEN THE PUSH START BUTTON WAS DEPRESSED. THE VEHICLE WAS TOWED TO THE DEALER (LAMBERT CHRYSLER/DODGE/JEEP/RAM, 5 RIVER ROAD, CLAREMONT, NH 03743) WHERE IT WAS DIAGNOSED THAT THERE WAS BRAKE FLUID LEAKAGE. THE CONTACT STATED THAT THE FAILURE BEGAN APPROXIMATELY SIX MONTHS AGO. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,627.

START/STOP FAILING TO WORK OR WORKS WHEN IT SHOULDN'T. I TOOK MY JEEP TO THE LOCAL DEALER 4 OR 5 TIMES. ONE VISIT THEY KEPT IT FOR 3 DAYS. THEY EVEN TALKED TO CHRYSLER REGARDING THIS ISSUE. SO THEY REPLACED THE BATTERY FOR THIS. DIDN'T HELP. NOW THE WARNING STILL COMES ON AT DIFFERENT TIMES. SOMETIMES IT DOESN'T SHUT DOWN AT ALL WHEN I COME TO A COMPLETE STOP AND SOMETIMES IT DOES. I ALSO NOTICED THE JEEP NOT SHIFTING RIGHT. THIS HAS HAPPENED 5-6 TIMES. NOT SURE IF ONE THING IS CONNECTED TO ANOTHER BUT I AM VERY CONCERNED. I HAVE MY 3 GRANDCHILDREN IN THE JEEP OFTEN AND DON'T LIKE THIS FAULTY ISSUE. WHAT ARE MY OPTIONS?

WHILE DRIVING CAR HOME FROM WORK IN SUNNY WEATHER CONDITIONS, THE CARS DASH BEEPED AND LIT UP WITH THE BATTERY WARNING. MY CAR STOPPED EXELERATING BUT ALL OF THE ELECTRICAL IN THE CAR STILL WORKED. AFTER TRYING TO GET IT TO TURN OVER AGAIN IT JUST RATTLED. I WAS ABLE TO GET A JUMP AND HEAD HOME WHERE WE LOOKED DEEPER INTO THE PROBLEM. WE FINALLY TOOK IT TO A MECHANIC WHO SAID THAT THE STARTER, BATTERY, ALTERNATOR WERE ALL WORKING AND IN GOOD CONDITION AND HAD NO CLUE WHY IT WOULD HAVE DIED ON ME FOR NO REASON. I DO NOT FEEL SAFE DRIVING MY CHILD AROUND ON THE HIGHWAY OR ANY BUSY/CONSTRUCTION AREAS IF MY CAR COULD STOP ON A DIME WITHOUT WARNING. NOT FIXING THIS PROBLEM COULD RESULT IN SOMEONE GETTING HURT OR EVEN KILLED.

MY VEHICLE CONTINUES TO EXPERIENCE ABNORMALITIES. MY VEHICLE IS CURRENTLY EXPERIENCING THE FOLLOWING PROBLEMS: JERKING, NO RESPONSE TO PRESSING PEDAL (LACK OF ACCELERATION), NOT SHIFTING GEARS OR GETTING HUNG UP ON A GEAR, UNINTENDED FAST ACCELERATION (I.E. DEPRESS THE PEDAL LIGHTLY AT A GREEN STOPLIGHT, NO RESPONSE, GO FURTHER, NO RESPONSE, THEN IT REACTS AND TIRES SQUEAL), UNINTENDED ACCELERATION WHEN COMING TO A STOP (I.E. COMING OFF HIGHWAY OFF-RAMP, APPLYING BRAKE, ENGINE STILL OUTPUTTING POWER WHEN TRYING TO COME TO A STOP AND NOT PRESSING GAS), A FEW TIMES THERE HAS BEEN COMPLETE LOSS OF ACCELERATION AT HIGHWAY SPEEDS (HAVE GONE TO SWITCH LANES, TRY TO ACCELERATE, VEHICLE DOES NOT RESPOND AT ALL, KEEP TRYING TO PRESS, EVENTUALLY LOUD CLUNK SOUND, VEHICLE JERKS, AND IT WILL RESPOND WITH MAJOR HESITATION).

GEAR SHIFTING DOES NOT GO SMOOTHLY . WHEN SHIFTING IT LURCHES , HARD SHIFTING . ENGINE LIGHT GOES ON SAYS SERVICE TRANSMISSION. I WAS DRIVING ON FREEWAY AND GEAR GOT STUCK AND WOULDN'T CHANGE GEARS . HAD TO MAKE MY WAY ACROSS THE FREEWAY TO GET OFF THE FREEWAY . VERY DANGEROUS . STOPPED THE CAR PUT IN PARK , SHUT OFF ENGINE AND RESTARTED. WAS ABLE TO DRIVE BUT ENGINE LIGHT STAYED ON . HAVE HAD HARD SHIFTING AND LURCHING FOR OVER A YEAR AND A HALF NOW . BROUGHT IN TO DEALERSHIP TO FIX . THIS WILL BE THE SECOND TIME BRINGING IN .

I WAS STOPPED AT A TRAFFIC LIGHT AND THE CAR JUST STALLED. I HAD TO RESTART THE CAR TWICE BEFORE IT TURNED ON, DROVE ABOUT 2 MINS AND HAD TO STOP FOR SOMEONE TURNING & THE CAR STALLED AGAIN. THAT TIME ONLY TOOK ONE TRY TO RESTART.

I PURCHASED MY 2015 JEEP CHEROKEE BRAND NEW, IT HAD NEVER BEEN DRIVEN BEFORE. IMMEDIATELY I RECOGNIZED THERE WAS SOMETHING OFF WITH THE TRANSMISSION AND THE ACCELERATION PATTERN OF THE VEHICLE. FOR ANY SPEED WITHIN THE FIRST FEW GEARS (ESPECIALLY GEAR 2-3) THE VEHICLE IS EXCEPTIONALLY DANGEROUS. IF YOU COME TO A ROLLING STOP AT A YIELD SIGN, THE CAR WON'T ACCELERATE A SINGLE INCH UNTIL YOU'RE UP TO ABOUT 4500 RPMS, AFTER WHICH IT WILL RIP INTO 3RD GEAR SO VIOLENTLY THAT THE TIRES SQUEAL. THIS HAS BROUGHT ME CLOSE TO CAUSING SEVERAL ACCIDENTS, EITHER FROM NOT ACCELERATING QUICKLY ENOUGH AND ALMOST BEING T-BONED AT AN INTERSECTION, OR FROM ACCELERATING SO RAPIDLY YOU LOSE CONTROL OF THE VEHICLE. MY FINAL STRAW FOR WRITING THIS FORMAL COMPLAINT WAS HOW CLOSE I CAME TO MY JEEP JERKING INTO A PEDESTRIAN CROSSING THE STREET WHEN I WAS TRYING TO TURN A CORNER BEFORE THE PEDESTRIAN EVEN STARTED CROSSING THE STREET. I HAD PLENTY OF ROOM AND TIME TO TURN THE CORNER, BUT WHEN I ATTEMPTED TO ACCELERATE THE RPMS ROSE RAPIDLY AND THE VEHICLE STAYED PUT UNTIL I HIT THAT MAGICAL ZONE WHERE ALL OF A SUDDEN 3RD GEAR CATCHES AND YOU ARE VIOLENTLY JERKED FORWARD. I HAVE BEEN INTO THE DEALERSHIP THAT SOLD ME MY VEHICLE FOUR TIMES FOR THIS EXACT ISSUE. THEY DID A FEW 'SOFTWARE UPDATES' TO TRY TO 'FIX' THE ISSUE, BUT NOTHING WORKED EVEN IN THE SLIGHTEST. I AM NOW A COUPLE OF YEARS IN WITH THIS VEHICLE AND JEEP REFUSES TO DO ANYTHING MORE TO FIX THEIR FAULTY TRANSMISSION. I WAS COMPLETELY RIPPED OFF, I WILL LOSE THOUSANDS ON THIS TERRIBLE VEHICLE IF I TRY TO SELL IT NOW, BUT AT THE SAME TIME IT IS UTTERLY IRRESPONSIBLE AND DANGEROUS TO DRIVE IT OUT ON THE ROADS. AFTER RESEARCHING ONLINE, I FOUND THOUSANDS OF OTHER COMPLAINTS IDENTICAL TO MINE FOR BOTH 2014 AND 2015 CHEROKEES. JEEP IS REFUSING TO DO ANYTHING ABOUT ANY OF THEM. JEEP HAS ROBBED ME, AND I AM POWERLESS AS A MIDDLE CLASS CITIZEN.

WILL DRIVING ON THE HIGHWAY THE SERVICE TRANSMISSION WARNING LIGHT CAME ON. WHEN I PULLED OFF AT THE CLOSEST EXIT THE TRANSMISSION SHIFTED INTO NEUTRAL AND WOULDN'T ENGAGE. I PULLED OFF ON THE SHOULDER AND WAITED A FEW SECONDS AND IT SUDDENLY SHIFTED INTO GEAR WITH A SURGE. THIS HAS HAPPENED TWICE. IT WORKED OK AFTERWARDS WITH SPOTTY SHIFTING. THIS HAS NOW HAPPENED TWICE. I HAVE NOW CALLED FOR SERVICE AT A DEALERSHIP TO CORRECT THIS PROBLEM.