2017 JEEP CHEROKEE Complaints

View complaints related to 2017 JEEP CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,250 complaints submitted for the 2017 JEEP CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2017 JEEP CHEROKEE
    - FOND DU LAC, WI

    SERVICE SHIFTER LIGHT COMES ON WHILE DRIVE . HAPPENS AT ANY SPEED AND ON ANY TYPE OF ROAD. HAS BEEN AN ONGOING PROBLEM FOR SEVERAL MONTHS, HAPPENING MORE FREQUENTLY LATELY. ABOUT 3-4 TIMES A WEEK.

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - EDDYVILLE, KY

    THE SHIFTER IS GOING OUT WITH 47000 MILES IN IT AND NO RECALL OR ANYTHING .SO ONE DAY IT WILL NOT GO IN GEAR .

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - SAFETY HARBOR, FL

    WHEN STARTING OR DRIVING THE CAR, THE SERVICE SHIFTER AMONG MANY OTHER WARNINGS COME ON AND THE CAR DOES NOT FUNCTION NORMALLY AFTER THAT. IT IS VERY SLUGGISH AND JERKS WHILE ACCELERATING. THIS HAS HAPPENED WHILE STATIONARY AND WHILE IN MOTION. MULTIPLE TRIPS TO DEALERSHIPS AND TWO YEARS LATER THE PROBLEM IS STILL HAPPENING. I KNOW OF MANY PEOPLE THAT ARE HAVING THIS ISSUE AND THE MANUFACTURES ARE DOING NOTHING ABOUT IT. MY FAMILY AND I DO NOT FEEL SAFE IN THIS JEEP.

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - LOUISVILLE, KY

    TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. THE CONTACT STATED THAT THE SERVICE SHIFTER INDICATOR FLASHED INTERMITTENTLY ON THE INSTRUMENT PANEL. THE CONTACT CALLED OXMOOR CHRYSLER DODGE JEEP RAM (4520 SHELBYVILLE RD, LOUISVILLE, KY 40207, (502) 895-4520) AND WAS INFORMED THAT THE VEHICLE WOULD LOSE POWER WHEN IT NEEDED AN OIL CHANGE WHILE MAKING TURNS. THE DEALER STATED THAT WHEN THE OIL WAS CHANGED, THE VEHICLE WOULD OPERATE NORMALLY. THE FAILURE RECURRED AND THE DEALER STATED THAT THE OIL CHANGES NEEDED TO BE MORE FREQUENT, SUCH AS EVERY 2,000 TO 2,500 MILES. THE MANUFACTURER ADVISED THE CONTACT TO CALL NHTSA TO INQUIRE ABOUT POTENTIAL RECALLS. THE FAILURE MILEAGE WAS 7,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 JEEP CHEROKEE
    - BARBERTON, OH

    TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED AND LOST BRAKING AND STEERING ABILITY. THE CONTACT HAD TO MAKE MULTIPLE ATTEMPTS TO RESTART THE VEHICLE. THE FAILURE RECURRED APPROXIMATELY SIX OTHER TIMES. THE VEHICLE WAS TAKEN TO HAASZ AUTOMALL OF DALTON (315 S MILL ST, DALTON, OH 44618) WHERE THEY REPLACED THE SPARK PLUGS AND A COIL TWICE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,041.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 JEEP CHEROKEE
    - BIG BEAR LAKE, CA

    VEHICLE GIVES 'SERVICE SHIFTER" NOTICE AND ALL DRIVE COMPONENTS TURN RED. DOES NOT GO AWAY UNTIL CAR IS TURNED OFF AND RESTARTED. THIS OCCURS WHILE PARKED AND WHILE THE VEHICLE IS OPERATING. WHEN RECEIVING THIS ERROR WHILE CAR IS OPERATING CAUSES ME TO HAVE TO PULL OVER AND TURN CAR OFF AND ON AGAIN.

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - BELTON, TX

    SERVICE SHIFTER WARNING LIGHT COMES ON WHILE DRIVING. RESETS WHEN VEHICLE IS RESTARTED

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - VAIL, AZ

    WHILE PICKING UP MY OLDEST CHILD FROM SCHOOL, MY THREE YEAR OLD TODDLER REACHED THE SHOULDER SAFETY BELT LOCATED IN THE CENTER SEAT (NEXT TO HER CAR SEAT ON THE DRIVER SIDE) AND IT GOT WRAPPED AROUND HER NECK AND NEARLY STRANGLED HER. MY CHILD YELLED FOR HELP. I GOT OUT OF THE DRIVERS SEAT AND RAN TO HER AID AND IMMEDIATELY PUT MY FINGERS BETWEEN HER NECK AND THE BELT. I SCREAMED FOR HELP. SEVERAL ADULTS CAME TO AID AND THE SEATBELT WOULD NOT LET UP. EVERY MOVEMENT AND ATTEMPT MADE TO GET IT TO RELEASE MADE THE BELT TIGHTEN EVEN MORE AROUND MY CHILD'S NECK. THE SEATBELT HAD TO BE CUT IN ORDER TO STOP THE HORRIBLE SITUATION THAT OCCURRED. THE CAR WAS IN PARK WHEN THIS OCCURRED. MY CHILD HAD NECK SWELLING AND SOME BRUISING FROM THE INCIDENT. HAD MY CHILD BEEN NON VERBAL AND NOT ABLE TO GET MY ATTENTION, THERE IS A SIGNIFICANT CHANCE SHE WOULD HAVE DIED. THERE IS NO REASON A TODDLER SHOULD BE ABLE TO REACH THE SHOULDER STRAP WHILE IN HER CAR SEAT HARNESSED. THE SEATBELT WOULD NOT LET GO. IT REMAINED LOCKED AND WITH EVERY MOVEMENT OF MY CHILD (MY CHILD WAS PANICKING AND MOVING) IT WOULD TIGHTEN FURTHER. A CHILD THAT AGE DOES NOT KNOW OF THE DANGERS OF SEATBELTS AND THERE NEEDS TO BE A SAFETY PRECAUTION IN PLACE FOR THIS KIND OF SITUATION. I BELIEVE THE SEATBELT IS DEFECTIVE AND EVEN SO THERE SHOULD BE SOME SORT OF RELEASE BUTTON FOR THE MIDDLE SHOULDER STRAP.

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - SHERMAN, IL

    I HAVE 2 2017 JEEP CHEROKEES. WITHIN A FEW WEEKS, BOTH HAVE HAD THE "SERVICE SHIFTER" LIGHT COME ON. ONE WAS UNDER WARRANTY SO I TOOK IN FOR DIAGNOSIS AND REPAIR. SAID WAS WIRING HARNESS & BEZEL. I TOOK THE OTHER JEEP IN. SAME DIAGNOSIS,BUT WANTED $107 FOR DIAGNOSIS AND MORE THAN $300 TO FIX.AFTER RESEARCHING THIS PROBLEM I HAVE SEEN THAT MANY, MANY JEEPS HAVE THIS ISSUE (SEE CARGURU.COM FOR SOME INSTANCES). FROM THIS RESEARCH, I HAVE ALSO LEARNED THAT IT'S POSSIBLY A SAFETY ISSUE WITH THIS PROBLEM. MY HUSBAND AND I WERE JUST DRIVING DOWN THE ROAD, AND THE DISPLAY FOR SERVICE SHIFTER CAME ON. NO PREVIOUS ISSUES. I WAS TRULY SCARED TO DRIVE THE VEHICLE AFTER THAT!THE FACT THAT NO RECALL HAS BEEN ISSUED IS INCREDIBLE! IT'S GOING TO CAUSE AN ACCIDENT! AND THE FACT THAT A LOT OF JEEPS HAVE THE SIMILAR PROBLEM LEADS ME TO BELIEVE THAT THERE IS A MANUFACTURER DEFECT OF THESE JEEPS. SOME DRIVERS WHO HAVE EXPERIENCED THIS HAVE LOST CONTROL OF THEIR STEERING AND THE CARS CANT BE PUT IN PARK. THE VIN NUMBER FOR MY JEEP WITH THE SAME PROBLEM IS [XXX] 4X4, THE DATES AND MILEAGE AND SPEED OF TRAVEL HAS BEEN ESTIMATED AS MY HUSBAND CANT REMEMBER THE EXACT DATES,READINGS,ETC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - ALVORD, TX

    HAS I AM DRIVING MY SERVICE SHIFTER LIGHT COMES ON. IT WILL RESET AFTER I TURN THE VEHICLE OFF.

    Source: NHTSA WEB SITE