2015 JEEP CHEROKEE Complaints

View complaints related to 2015 JEEP CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,730 complaints submitted for the 2015 JEEP CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2015 JEEP CHEROKEE
    - BEAUMONT, CA

    THE VEHICLE LAGS ON TAKEOFF, SHIFTS ROUGHLY BETWEEN GEARS, LAGS BETWEEN GEARS, AND LURCHES. THE AUTOMATIC TRANSMISSION DOES NOT FUNCTION SMOOTHLY AND, AT TIMES, HAS CAUSED SAFETY CONCERNS RELATED TO INADEQUATE ACCELERATION AND LURCHING FORWARD UNEXPECTEDLY. THESE PROBLEMS OCCUR IN MOTION ON CITY STREETS AND ON THE HIGHWAY. THE VEHICLE HAS BEEN IN AND OUT OF THE DEALERSHIP FOR SERVICE RELATED TO THE TRANSMISSION CONTROL MODULE (TCM). WE HAVE BEEN TOLD THAT IT IS NOT COVERED UNDER THE POWER TRAIN WARRANTY, EVEN THOUGH IT IS PART OF THE TRANSMISSION SYSTEM. THE DATE PROVIDED BELOW IS THE LATEST SERVICE. HOWEVER, THE VEHICLE HAS BEEN SERVICED TWO OTHER TIMES FOR THE SAME PROBLEM.

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - MARION, IA

    OUR JEEP FEELS AS THOUGH IT IS BUCKING/TRANSMISSION WILL SLIP. WE HAVE TAKEN IT TO THE DEALERSHIP ONLY TO BE TOLD THAT THEY CAN'T DUPLICATE THE ISSUE OR THEY HAVE DID A SOFTWARE UPGRADE THAT SHOULD FIX THE PROBLEM. IT IS ONLY A BANDAID AND DECREASES THE AMOUNT IT DOES THE BUCKING BUT WILL GO BACK TO NORMAL AFTER A FEW HUNDRED MILES. RECENLTY OUR SCREEN AS WELL WILL NOT TURN ON FOR UP TO 5TH MINUTES OF DRIVING AND OCCASIONALLY GET A MESSAGE THAT SAYS THE PHONE IS OUT OF SERVICE AND TO CONTACT DEALER. AGAIN WE CONTACT THE DEALER ONLY TO BE TOLD THEY CAN NOT DUPLICATE THE ISSUE AND NOTHING CAN BE DONE. THE SHIFTING HAPPENS GENERALLY WHEN GOING IN BETWEEN THE SPEEDS OF 5-35 MPH. IT'S BECOMING SCARY TO DRIVE AS WE JERK WHILE IN MOTION.

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - BUFFALO, NY

    WHEN I DRIVE OUT OF NOWHERE THE CAR BEGINS TO STALL AND A NOTIFICATION POPS UP SAYING THAT MY BATTERY IS DYING SO THE CAR STOPS MOVING AND THE STEERING WHEEL LOCKS UP. ONCE STOPPED THEN A FEW WORDS POP UP ON MY CAR DISPLAY SAYING THAT I HAVE TO MOVE THE SHIFT FROM P EVEN THOUGH THE SHIFT IS ON D. WHEN I TRY TO SHIFT NOTHING HAPPENS THE CAR STILL STAYS THE SAME DOESNT MOVE OR EVEN REV WHEN I PUSH ON THE GAS PEDAL. THEN I TURN THE CAR OFF AND WHEN I TRY TO TURN IT BACK ON IT TAKES A COUPLE SECONDS FOR IT TO FINALLY TURN BACK ON AS IT STRUGGLES AND THEN EVERYTHING IS NORMAL AGAIN EVEN THE BATTERY LEVEL IS BACK UP TO NORMAL EVEN THOUGH IT WAS JUST COMPLETELY DEAD PRIOR TO STARTING THE CAR AGAIN. WHATEVER IS HAPPENING TO THE SHIFTER IS DRAINING MY BATTERY.

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - CABOT, PA

    TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE UPON STARTING AND WOULD INADVERTENTLY ACCELERATE WHILE DRIVING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO COCHRAN CHRYSLER DODGE JEEP RAM (110 RTE 908, NATRONA HEIGHTS, PA 15065, 724-901-1014), BUT THE FAILURES COULD NOT BE DUPLICATED. THE FAILURES RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER. THE COMPUTER WAS UPDATED, BUT THE FAILURE RECURRED AND "SERVICE THE SHIFTER" ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE SHIFTER MODULE WAS GREASED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO ANOTHER DEALER. THE VEHICLE WAS NOT TAKEN TO ANOTHER DEALER AND THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 JEEP CHEROKEE
    - WINFIELD PARK, NJ

    COMMAND VIEW DUAL-PANE PANORAMIC SUNROOF. IS EXTREMELY NOISY WHEN DRIVING. WAS REAFFIXED OR REINSTALLED BY DEALERSHIP AND NOW NOISIER THAN BEFORE. FAULTY AIR BAG WAS REPLACED AT SAME TIME AS HORN WAS NOT WORKING ALSO ??

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - MONTGOMERY, TX

    AFTER THE TRANSMISSION IS TOTALLY WARMED UP, TAKING OFF FROM A STOP MAY CAUSE THE TRANSMISSION TO SLIP AND THEN JUMP INTO GEAR WITH A JERK. THIS IS MORE PREVALENT WHEN STARTING UPHILL OR DOWNHILL. DEALER SAYS EVERYTHING IS FINE BUT MY WIFE ALMOST RAN INTO THE BACK OF A CAR BECAUSE OF IT.

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - HASTINGS, MN

    2015 JEEP CHEROKEE LATITUDE. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH THE TRANSMISSION. *LD THE CONSUMER STATED THE VEHICLE SHAKES AND THE TRANSMISSION CAUSES THE VEHICLE TO THRUST FORWARD WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED IT WAS OPERATING AS DESIGNED. *JS

    Source: CONSUMER LETTER
  • 2015 JEEP CHEROKEE
    - BRENTWOOD, TN

    STOP/START NOT AVAILABLE SERVICE SOFT/START SYSTEM THE MESSAGE HAS BEEN RANDOMLY APPEARING WHEN DIVING.

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - OMAHA, NE

    SERVICE SHIFTER ERROR COMES UP AT LEAST 3 TIMES A WEEK WHILE DRIVING IN TOWN. I HAVE HAD 3 TRANSMISSION FIXES AND THE SHIFTER WORKED ON AND NOW THIS KEEPS HAPPENING!

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - TRENTON, MO

    WITHOUT WARNING ALL THE DASH PANEL LIGHTS SHUT OFF. THIS HAS OCCURRED TWICE. BOTH INCIDENTS HAPPENED WHILE DRIVING STRAIGHT ON HIGHWAYS AT DUSK. ( 5:30 PM, MARCH 7, 2018 ON ILLINOIS I-72 AND 8:15 PM, MAY 31, 2018 ON MISSOURI HIGHWAY 6.) THE DASH LIGHTS CAME BACK ON AFTER 15 - 20 MINUTES AND/OR A RESTART OF THE AUTO. IT WAS TERRIFYING TO EXPERIENCE A SUDDEN LOSS OF DASH LIGHTS AT DUSK AND TRAVELLING AT ROAD SPEED. CAUSE IS UNKNOWN TO ME. I PLAN TO CONTACT MY JEEP DEALERSHIP.

    Source: NHTSA WEB SITE