2015 JEEP CHEROKEE Complaints

AFTER I TURN KEY OFF THE ENGINE REFUSES TO START BACK UP WHEN I TURN THE KEY ON. IT HAS DIED TWICE LIKE THIS AT THE DRIVE UP WINDOW OF A RESTAURANT.

WENT TO START CAR WOULDN'T START OR TURN OVER. RECEIVED JUMP FROM ROADSIDE ASSISTANCE AND WAITED 20 MIN BEFORE ATTEMPTING TO DRIVE TO THE NEAREST AUTO ZONE (2 MILES). ONCE I STARTED DRIVING THE DASHBOARD LIGHTS STARTED FLICKERING AND AS SOON AS I CAME TO A RED LIGHT AT A VERY BUSY 3 LANE INTERSECTION I WAS IN THE MIDDLE LANE AND MY CAR SHUT OFF & WOULDN'T TURN BACK ON. AT THIS POINT, MY ONLY OPTION WAS TO SIT WITHOUT ANY POWER, THEREFORE NO HAZARD LIGHTS, AND WAIT FOR SOMEONE TO HIT ME AS I WAS UNABLE TO LEAVE MY VEHICLE DUE TO HIGH RISK OF BEING HIT BY A CAR. DURING THE TERRIFYING TIME OF WAITING EVENTUALLY I DID GET HIT. WHICH CAUSED A THREE CAR ACCIDENT & PILE-UP ON THIS VERY BUSY ROAD. I WAS THE FRONT VEHICLE AND MY JEEP IS PROBABLY TOTALED AND I WILL BE GOING TO DOCTOR TOMORROW, THE MIDDLE VEHICLE RECEIVED THE MOST DAMAGE & THE PASSENGERS WERE HURT & WENT TO HOSPITAL, THE 3RD VEHICLE (TRUCK) WAS VERY DAMAGED BUT THE DRIVER WAS NOT INJURED. I THEN CALLED 911 & WE FILLED OUT A POLICE REPORT & MY CAR WAS TOWED & THE POLICE DROVE ME HOME LIKE A CRIMINAL. THIS ACCIDENT WAS CAUSED BY MY JEEP'S ELECTRICAL MALFUNCTION. I DO NOT CURRENTLY SEE A RECALL FOR ANYTHING BY VIN OR BY MAKE/MODEL. PLEASE ADDRESS THIS IMMEDIATELY AS I DO NOT WANT OTHERS TO BE EFFECTED AS I WAS AT THE FAULT OF JEEP. *DT*JB

JEEP BEING TOWED PER RECREATIONAL 4 DOWN INSTRUCTIONS FRONT WHEELS TURN INWARD CREATING SEVERE VIBRATION OF MOTOR HOME TOW VEHICLE. JEEP STEERING ASSIST MODIFIED BY DEALER. MONTHS LATER UPON INVESTIGATION FOR CAUSE OF TOW BAR HOOKUP & RELEASE DISCOVERED BROKEN JEEP FRAME PLUS OTHER DAMAGES. HAD DAMAGES REPAIRED @ AUTHORIZED JEEP DEALER BODY SHOP. MANUFACTURER DECLINED TO REIMBURSE FOR REPAIR. DEALER ADVISED NOT TO DRIVE OR TOW 4 DOWN DAMAGED JEEP.

SINCE VEHICLE WAS FIRST PURCHASED IN DEC 2014, THE AUTOSTART FEATURE OCCASIONALLY COMPLETELY STALLS VEHICLE WHEN STOPPED AT SIGN, AT A TRAFFIC LIGHT OR STOPPED IN HEAVY TRANSIT AND WILL NOT TURN BACK ON TO CONTINUE TRIP. I HAVE TO TURN OFF KEY REMOVE KEY AND EXIT VEHICLE TO RESET. I HAVE ALMOST BEEN RUN OVER, IMPACTED BY OTHER ONCOMING VEHICLES ON THE HIGHWAY OR BY VEHICLES TRYING TO GET AROUND ME AT A LIGHT OR STOP SIGN. I HAVE REPORTED IT SEVERAL TIMES TO DEALER WHITTEN BROS IN RICHMOND VA AND ASHLAND VA BUT HAVE BEEN IGNORED AND THEY HAVE REFUSED TO DOCUMENT OCCURRENCES. AND DISMISSED MY ALLEGATIONS. I HAVE HAD OVER 12 INCIDENTS IN THE LAST 3 YEARS IN 2014, 2015, 2016, 2017 AND 2018, IN THE CITY, SUBURBS AND HIGHWAYS. MY MOST RECENT OCCURRENCE DATE IS POSTED BELOW *JS UPDATED 9/21/18*JB

2015 JEEP CHEROKEE LATITUDE 4X4 - WHEN PRESSING THE ACCELERATOR AT A STOP LIGHT/SIGN, IT ACTS AS IF IT IS IN NEUTRAL FOR A FEW SECONDS PRIOR TO TAKING OFF. IT WILL OFTEN JERK HARD WHEN IT DOES MOVE AS IF IT IS DROPPING INTO GEAR. OFTEN TIMES THE JERK IS HARD ENOUGH THAT IT WILL THROW ME BACK IN THE SEAT AND MAKES A HORRID NOISE. THE JERK CAN HAPPEN AFTER STOPPING OR RANDOMLY AUTO SHIFTING WHILE DRIVING DOWN THE ROAD. I'VE KEPT A DIARY OF LOGISTICS (HILL, FLAT SURFACE, WINTER, SUMMER, RAIN, DRY, SLOW DRIVING, FAST DRIVING, ETC...) AND THERE IS ABSOLUTELY NO RHYME OR REASON TO WHEN IT'S GOING TO "ACT UP". SOMEONE MENTIONED AN O2 SENSOR? I'VE HAD IT INTO THE DEALER A FEW TIMES AND HAVE BEEN TOLD THERE'S NOTHING WRONG WITH IT, IT'S NORMAL FOR THIS TO HAPPEN (BOTH THE FEELING OF BEING IN NEUTRAL WHEN TAKING OFF AND THE HARD JERKING WHEN SHIFTING). I WORRY MY TRANSMISSION IS GOING TO FALL OUT OF MY CAR WHEN THIS HAPPENS!

AFTER A ROUTINE OIL CHANGE, I PROCEEDED TO EXIT A PARKING LOT AT 10 MPH, PRESSED GENTLY ON GAS PEDAL AND HEARD A VERY LOUD POP. VEHICLE IMMEDIATELY LOST POWER AND WAS EXTREMELY LOUD. I RETURNED THE VEHICLE TO THE JEEP DEALERSHIP THAT PERFORMS MY MAINTENANCE, AND THEY STATED THERE WAS A LARGE HOLE IN THE EXHAUST FLEX PIPE. THE VEHICLE IS LESS THAN 3 YEARS OLD AND LESS THAN 60000 MILES ON IT.

MY CAR KEEPS DISENGAGING WHEN I'M DRIVING. IT FEELS LIKE IT GOES INTO NEUTRAL. CAR READ BUT DOESN'T FEEL LIKE THERE IS ANY CONNECTION TO MAKE IT GO. IT ALSO JUMPS OR POPS WHEN GOING FROM REVERSE TO DRIVE. JEEP HOOKED UP TO THE COMPUTER AND SAID THERE AREN'T ANY ERROR CODES SO THEY CAN'T DO ANYTHING. IT'S SCARY WHEN THE CAR LEAVES DRIVE. THIS HAS HAPPENED ON CITY STREETS WHEN IN MOTION AND THE REVERSE TO DRIVE WHEN IS STARTING UP AND WHEN I'VE BEEN DRIVING IT AND NEED TO TURN AROUND. THIS HAS BEEN GOING ON SINCE MARCH 2018. I'VE BROUGHT IT TO SCAP JEEP TWICE FOR THE PROBLEM

JEEP CHEROKEE TRAILHAWK, 2015. THIS HAS BEEN AN ONGOING PROBLEM, SINCE SHORTLY AFTER PURCHASE 8/10/15. THIS HAPPENS WHEN DRIVING. SOMETIMES HIGHWAY SOMETIMES COUNTY ROAD. WHEN JEEP SHIFTS THERE IS A SIGNIFICANT "JERK" THAT CAN BE FELT. SIMILAR TO WHIPLASH. NO SPECIFIC TIME OR PLACE THAT IT HAPPENS. JUST AT RANDOM TIMES. HAVE HAD THIS IN TO DEALERSHIP 3 TIMES. ONE TIME THEY DID SOFTWARE UPDATE. DID NOT SOLVE PROBLEM. THE NEXT TWO VISITS THE TECHNICIAN SAID THEY DID NOT EXPERIENCE ANY PROBLEMS DURING TEST DRIVE. IT SEEMS TO BE A TRANSMISSION PROBLEM. THAT IS MAIN PROBLEM--BUT THERE IS ALSO A PROBLEM WITH THE RADIO. WHEN ON AM, IT SOUNDS AS IF THERE IS SOMEONE INSIDE THE RADIO HAMMERING WITH A HAMMER. AGAIN, DEALER DID NOT EXPERIENCE THIS PROBLEM WHILE DRIVING.

I NEED TO FILE A COMPLAINT AGAINST JEEP. THE TRANSMISSION IN MY 2015 CHEROKEE IS AWFUL AND A SAFETY CONCERN. THE VEHICLE JERKS AROUND SO MUCH WHEN I'M DRIVING IT, I'M CONCERNED IT'S EVENTUALLY GOING TO CAUSE AN ACCIDENT. IN TRAFFIC IT PUNCHES FORWARD AND STOPS ABRUPTLY BECAUSE OF THE TRANSMISSION. I HAVE TAKEN IT BACK TO TRY TO GET IT FIXED AND HAVE BEEN TOLD THAT'S JUST HOW IT IS. IT'S AWFUL THAT I SPENT SO MUCH MONEY ON THIS VEHICLE I'M ACTUALLY SCARED TO DRIVE. ANYTIME I HAVE A PASSENGER THEY COMMENT ON HOW THE CAR JERKS AND UNPLEASANT IT IS TO RIDE IN. I THOUGHT IT WAS JUST ME GETTING A LEMON AND SOMETHING I HAVE TO DEAL WITH BUT I WENT ONLINE TODAY AND THERE ARE SO MANY OTHER 2015 CHEROKEE LATITUDE OWNERS WITH THE SAME PROBLEM. IT'S REALLY TERRIBLE AND THE COMPANY SHOULD BE ASHAMED BECAUSE THIS IS GOING TO LEAD TO MANY ACCIDENTS.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED, LUNGED FORWARD, AND STALLED WITHOUT WARNING TEMPORARILY ON ONE OCCASION. RUSSELL WESTBROOK CHRYSLER DODGE JEEP RAM IN VAN NUYS, CALIFORNIA WAS NOTIFIED, BUT COULD NOT DUPLICATE THE FAILURE. THE DEALER STATED THAT THERE WERE NO FAILURES WITH THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 340-46249. THE FAILURE MILEAGE WAS 100.