2015 JEEP CHEROKEE Complaints
View complaints related to 2015 JEEP CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,730 complaints submitted for the 2015 JEEP CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2015 JEEP CHEROKEE- BILLINGS, MT
WITH OR WITH THE "AUTO-START" FEATURE TURNED ON, WHEN TURNING FROM A STOP OR YIELD (SUCH AS TURNING ACROSS TRAFFIC), PRESSING ON THE THROTTLE PEDAL CAUSES A PAUSE LIKE THE TRANSMISSION IS NOT ENGAGING THEN TAKES OFF LIKE YOU SLAMMED ON THE GAS. THIS HAS HAPPENED MULTIPLE TIMES OVER THE LAST YEAR OR SO AND TAKING IT IN TO THE SERVICE DEPARTMENT BRINGS NOTHING BUT MORE FRUSTRATION. THIS IS DONE ON HOT OR COLD ENGINES, NO MATTER THE AMBIENT TEMPERATURE. SERIOUS SAFETY ISSUE.
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- NEW TAZEWELL, TN
2015 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO CONCERNS THAT THE EXTERIOR LIGHTS DARKEN 70% OF WINDSHIELD VISIBILITY. *LD THE CONSUMER STATED THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VEHICLE OPERATED AS DESIGNED. *JS
Source: CONSUMER LETTER -
2015 JEEP CHEROKEE- WHITMAN, MA
CAR IS GOING INTO NUETRAL ON ITS OWN SAME AS IN THE S55 RECALL BUT MY CAR IS NOT COVERED UNDER THE RECALL PER CHRYSLER. CAR WILL HAVE NOTICE POP UP ON DASH SAYING PUT CAR INTO PARK THEN SWITCH INTO GEAR. THIS HAS HAPPENED AT A STOP LIGHT I COULD NOT GET CAR IN GEAR. I SHUT THE CAR OFF AND I COULD NOT GET IT TO START AGAIN. IT ALSO HAPPENED AFTER FIRST STARTING THE CAR AND PUTTING IT INTO REVERSE. I HAD TO TURN CAR OFF AND RESTART TO GET IT TO GET BACK INTO GEAR. BOTH TIMES CAR WAS AT A STOP.
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- BROOKLYN, NY
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING BETWEEN 18 AND 40 MPH, THE CONTACT HEARD A CHIMING SOUND AND THE BATTERY WARNING INDICATOR ILLUMINATED. WITHIN THREE SECONDS, THE "SHIFT TO PARK DESIGNATED GEAR" WARNING INDICATOR ALSO ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER (CHRYSLER, DODGE, AND FORD FIAT OF BAY RIDGE, 8635 18TH AVENUE, BROOKLYN, NY 11209). THE DEALER STATED THAT THEY WOULD PERFORM DIAGNOSTIC TESTING AND NOTIFY THE CONTACT OF THE RESULTS. THE MANUFACTURER INSTRUCTED THE CONTACT TO NOTIFY THEM AFTER THE DEALER COMPLETED THE DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 20,005.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 JEEP CHEROKEE- OLNEY, IL
I WAS ON THE HIGHWAY A PICKUP PULLED OUT IN FRONT OF ME AND I HIT HER HEAD ON. I WAS AT AROUND 40-50 MPH WHEN MY JEEP IMPACTED. THE IMPACT WAS SIGNIFICANT ENOUGH TO RUPTURE THE RADIATOR AND THE FRONT BRAKES BLEW OUT. THE AIRBAGS DID NOT DEPLOY. I HAVE REPORTED THE NO DEPLOY TO JEEP.
Source: NHTSA WEB SITE -
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2015 JEEP CHEROKEE- NORTH HUNTINGDON, PA
THERMOSTAT NEEDED REPLACED AT 55,000 MILES. THERMOSTAT PROBLEM HAS BEEN CONTINUALLY REPORTED BUT YET NO RECALL. SOME DEALERSHIPS HAVE A 2 MONTH WAIT TO REPLACE BECAUSE OF SUCH A HIGH DEMAND. TRANSMISSION WARNING CAME ON WHILE DRIVING ON THE INTERSTATE. PULLED OVER AND TURNED CAR OFF AND BACK ON. CAR SEEMED FINE UNTIL I TOOK IT OVER 55MPH AND IT DID THE SAME THING. HAD TO PULL OVER AGAIN AND TURN IT OFF AND ON. CAR ALMOST STALLS IN THE MIDDLE OF THE INTERSTATE. TOOK IT THE DEALERSHIP WHO UPDATED THE SOFTWARE. CAR ALREADY NOT SHIFTING CORRECTLY ON THE RIDE HOME.
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- ALAMOGORDO, NM
2015 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO SHORT CIRCUIT IN POWER LIFT GATE CONTROL MODULE AND ELECTRONIC POWER STEERING SYSTEM. *LD *JS
Source: CONSUMER LETTER -
2015 JEEP CHEROKEE- PORTLAND, OR
DELAYED SHIFTING ON ACCELERATION DANGEROUS!!! WHEN WILL YOU PEOPLE DO SOMETHING ABOUT THIS. DOES SOMEONE HAVE TO DIE BEFORE YOU DO YOUR F'N JOBS? HTTPS://WWW.CARCOMPLAINTS.COM/JEEP/CHEROKEE/2015/TRANSMISSION/DELAYED_SHIFTING_DURING_ACCELERATION.SHTML
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- VIOLET, LA
MY CAR HAS EXACTLY 50,000 MILES AND HAS BEEN MAINTAINED IMPECCABLY TO START. ON MARCH 30TH AFTER IT HAD RAINED THE PREVIOUS DAY, WHILE DRIVING ON THE BONNET CARRE SPILLWAY GOING APPROXIMATELY 60MPH MY LIFT GATE SEEMED TO UNLATCH AND END RESULT MY BACKPACK CONTAINING MY LAPTOP HUNDREDS OF DOLLARS WORTH OF TEXTBOOKS AND MY APPLE IPAD FLEW OUT. WHEN I PULLED OVER THE LIFT GATE REFUSED TO HATCH AS WELL AS THE BUTTON IN THE CAR AND ON THE FOB TO CLOSE THE TRUNK WOULD NOT WORK. NOT ONLY HAVE I LOST AT LEAST $850 WORTH OF MY ELECTRONICS AND TEXTBOOKS I AM LEFT WITH THE RISK THAT ANYONE CAN GET IN MY CAR VIA THE LIFT GATE THAT WILL NOT CLOSE AND POTENTIALLY STEAL MY CAR. ON APRIL 2ND 2018 AFTER LEAVING WORK FROM THE HOSPITAL I WAS DRIVING ON REGULAR TRAFFIC ROADS BETWEEN 35-55 MILES PER HOUR AND MY JEEP WAS SHIFTING INTO NEAUTRAL SLOWING DOWN AND THE RPM GAUGE WAS ACCELERATING TO 4-5 FOR ONLY 35 MILES PER HOUR. I THEN CALLED THE DEALERSHIP TO FIND OUT THERE IS A RECALL IN WHICH I WAS NEVER NOTIFIED BY ANYONE AND MY VIN WAS INELIGIBLE BUT IF IT WAS I WOULD HAVE TO LEAVE MY CAR AND PAY FOR THE EXPENSE OF A RENTAL CAR. I AM A WIDOWED MOTHER AND A LOYAL CUSTOMER TO JEEP AS THIS IS MY THIRD JEEP AND I AM STUCK WITH THIS VEHICLE THAT IS RIDDLED WITH CONSTANT RECALLS THAT IS UNSAFE FOR MY 4 YEAR OLD AND 15 MONTH CHILD AND I AM ON A SINGLE INCOME AND UNABLE TO PAY FOR REPAIR EXPENSES OR A RENTAL CAR AND I DO NOT HAVE THE OPTION TO MISS WORK OR SCHOOL. CAN YOU INFORM ME WHY MY VIN IS NOT ASSOCIATED WITH THE RECALL AND I AM HAVING ALL THE ISSUES THAT ARE CURRENTLY RECALLED AND WHY WOULD I NOT BE REIMBURSED OR PROVIDED WITH THE NECESSARY FUNDS TO COVER THE REPAIR AND OR A RENTAL VEHICLE?
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- STAFFORD, VA
I HAVE BEEN HAVING ISSUES WITH WHAT I ASSUME IS THE TRANSMISSION. WHEN STOPPED ON AN INCLINE, WHEN I GO TO ACCELERATE THE WHOLE FRONT OF THE VEHICLE BUCKS AND MAKES LOTS OF NOISE. IT SOUNDS LIKE GEARS ARE GRINDING AND IT IS FIGHTING TO GET TRACTION. ALSO, WHEN BACK UP MY DRIVEWAY IT FEELS LIKE THE REAR WHEELS ARE SLIPPING AND FIGHT TO GET TRACTION AS WELL. IT STARTED TO HAPPEN WHEN DRIVING DOWN THE HIGHWAY ON A FLAT SURFACE AT LIKE 30 MPH AS WELL. I HAVE ALREADY TAKEN IT TO A DEALERSHIP WHERE THEY PERFORMED A SOFTWARE UPDATE ON THE TRANSMISSION. IT HAS NOT FIXED THE PROBLEM, BUT HAS MADE IT LESS FREQUENT. I HAVE ALREADY TAKEN IT BACK TO THE DEALERSHIP AGAIN. THE VEHICLE IS STILL UNDER THE POWERTRAIN WARRANTY. I HAVE TAKEN VIDEOS OF THE PROBLEM OCCURING.
Source: NHTSA WEB SITE