2015 JEEP CHEROKEE Complaints

BRAKES MAKE A CLICKING NOISE WHEN PEDAL IS DEPRESSED AND NOBODY CAN DUPLICATE IT.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE THE VEHICLE WAS PARKED WITH THE ENGINE RUNNING, IT STARTED TO ROLL AWAY UNEXPECTEDLY. THERE WAS NO WARNING BEFORE THE FAILURE. AN ONLOOKER JUMPED INTO THE VEHICLE TO STOP IT FROM MOVING. THE VEHICLE WAS TAKEN TO DARCARS ORANGE PARK CHRYSLER JEEP DODGE RAM (7233 BLANDING BLVD, JACKSONVILLE, FL 32244) WHERE IT WAS DIAGNOSED THAT THE BATTERY FAILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN), BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 51,000. THE VIN WAS NOT AVAILABLE.

THE VEHICLES TRANSMISSION SKIPS GEARS AND JERKS WHEN DRIVING IN CITY STREETS AND THE FREEWAY. WHEN THIS OCCURS THE VEHICLE WILL EITHER ACCELERATE WHEN IT IS SUPPOSED TO BE SLOWING DOWN OR SLOW DOWN WHEN TRYING TO ACCELERATE. ON A FEW OCCASIONS IN CITY STREETS IT HAS INCREASED IN SPEED WHILE CLOSE TO STOPPING AT ABOUT 2 TO 3 MILES PER HOUR AND I ALMOST HIT ANOTHER VEHICLE IN FRONT OF ME. I AM GLAD I WAS QUICK ENOUGH AND HAD MORE THAN THE REQUIRED SAFE DISTANCE FROM THE VEHICLE IN FRONT OF ME. I ALSO HAD OTHER INSTANCES WHEN I AM ACCELERATING FROM A STOP, AT A SLOW SPEED AND IT HAS SLIPPED GEARS AND ACCELERATED VERY QUICKLY. I CAN'T FEEL THE JERK AND THEN THE QUICK JUMP IN SPEED. I AM AFRAID THAT I WILL GET IN AN ACCIDENT IF IT KEEPS JUMPING GEARS WHEN IT IS NOT SUPPOSED TO.

THIS 2015 JEEP CHEROKEE HAS THE 2-SPEED TRANSFER UNIT, AND WAS SOLD AS FLAT TOWABLE, AND MANUAL SO STATES THAT FACT. THE MANUFACTURER MADE THE POWER STEERING SYSTEM ELECTRIC RATHER THAN MECHANICAL. IN 2017 AFTER MANY COMPLAINTS ABOUT THE CHEROKEE NOT TRACKING WHILE BEING TOWED BEHIND THE MOTORHOME AND CAUSING A SEVERE LEFT TO RIGHT WOBBLE BEHIND THE MOTORHOME, JEEP ISSUED A REVISION TO THE OWNER'S MANUAL (S-13). IT STATES THAT A FLAT-TOW WIRING KIT SHOULD BE INSTALLED, BUT JEEP WANTS THE PART AND LABOR TO INSTALL THIS KIT TO BE PAID BY THE JEEP OWNER, NOT BY THE MANUFACTURER. THIS IS A SAFETY ISSUE AND SHOULD BE ADDRESSED UNDER A RECALL. ON A STRAIGHT ROAD THIS WOBBLE HAPPENED TWICE TO ME AND ALMOST CAUSED ME TO LOOSE CONTROL OF MY MOTORHOME, NOT TO MENTION DAMAGE TO MY JEEP.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE THE VEHICLE WAS BEING TOWED AT 50 MPH BY AN RV, THE VEHICLE STARTED TO SHAKE VIOLENTLY AND MADE THE RV DIFFICULT TO CONTROL. THE VEHICLE FRACTURED THE TOW HITCH AND STRUCK THE REAR OF THE RV. THE VEHICLE WAS TAKEN TO FEDDERLY CHRYSLER DODGE JEEP, INC (2500 E MAIN ST, REEDSBURG, WI 53959), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND CASE NUMBER: 33489958 WAS PROVIDED. THE FAILURE MILEAGE WAS 34,500.

WHEN I DRIVE MY CAR CLUSTER SHOWED ME "SERVICE SHIFTER" AND ALL LIGHTS ARE TURN ON IN TRANSMITION PRND. I WENT SERVICE CENTER THEY DIDN'T KNOW WHY THAT SIGNAL COMES ON. I'M VERY CONCERN ABIUT THAT BECAUSE THAT CAUSE SUDDEN UNINTENDED ACCELERATION OR STOP ENGINE DURING DRIVING. IT HAPPENED FEW MORE TIMES BEFORE.

TRAVELING ON HIGHWAY I 94 AT 70MPH 5PM JAN 10TH, 2018, CAME INTO CONTACT WITH VEHICLE WHILE MERGING INTO CENTER LANE. HIS CAR FORCES MINE INTO A SPIN, I CRASHED HEAD ON INTO THE CONCRETE BARRIER/WALL SEPARATING THE EAST AND WEST BOUND LANES. NONE OF THE AIRBAGS IN THE ENTIRE VEHICLE DEPLOYED. NEITHER THE DRIVER, PASSENGER OR SIDE CURTAIN AIRBAGS DEPLOYED. I SURVIVED BUT HAD TWO BREAKS IN THE STERNAL CHEST PLATE, A FRACTURED RIGHT RIB AND BROKEN LEFT WRIST REQUIRING SURGERY RESULTING IN SCREWS AND PLATES INSTALLED. MEDICAL BILLS OVER $80K I WAS WEARING MY SEATBELT THE ENTIRE TIME. THAT DAY THE WEATHER WAS CLEAR AND APPROX 40-45 DEGREES. THROUGH THE DEALER, I CONTACTED THE MANUFACTURERS CUSTOMER SERVICE WHICH DIRECTED ME TO THEIR FORENSIC TEAM SO THEY COULD OBTAIN THE BLACK BOX IN THE VEHICLE AND ACCESS TO THE CAR. I HAVE SERIOUS CONCERNS REGARDING NOT ONLY MY SAFETY BUT OTHERS THAT OWN THE SAME MAKE AND MODEL. I AM 73 YEARS OLD AND EVERYONE FROM THE AMBULANCE DRIVER TO THE STATE TROOPER THAT WAS ON THE SCENE OF THE ACCIDENT SAID THAT I HAVE A LAWSUIT HERE. I DO NOT WANT TO FILE SUIT. I DON'T HAVE THE TIME OR THE INCLINATION TO GO THAT DIRECTION BUT I FEEL THAT THE MANUFACTURER OWES ME AND THE OTHER CUSTOMERS SOMETHING SHOULD THEY FIND THEMSELVES IN MY POSITION. THE MANUFACTURERS REPRESENTATIVE WAS NOT VERY HELPFUL AND I FEEL THAT I AM GETTING THE BRUSH OFF AND THEY HAVE NOT RETURNED MY CALLS. I AM HESITANT TO BE A COMPLAINER. I HOPE THAT JEEP/CHRYSLER ADDRESS THIS SAFETY ISSUE FOR ME AS WELL AS OTHERS THAT MAY HAVE THE SAME CONCERNS. *TT *JS

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE FAILED TO ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. AFTER A FEW MOMENTS, THE VEHICLE ACCELERATED INDEPENDENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO NORTHWEST DODGE JEEP CHRYSLER (10600 SW CANYON RD, BEAVERTON, OR 97005) TO BE DIAGNOSED, BUT NO FAILURE CODES WERE FOUND. THE CONTACT TOOK THE VEHICLE TO LITHIA CHRYSLER DODGE JEEP RAM OF PORTLAND (633 NE 12TH AVE, PORTLAND, OR 97232) WHERE A SOFTWARE UPDATE WAS PERFORMED, BUT NO FAILURE WAS DETECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.

I BOUGHT MY JEEP WITH 12,000 MILES. I HAVE TAKEN IT TO THE DEALER 3X SO FAR FOR THE SAME EXACT ISSUES. TRANSMISSION CLUNKING, LURCHING, WONT DOWN SHIFT AT LOW SPEEDS. WHEN IN TRAFFIC BELOW 20MPH SOME TIMES IT REVS FOR A FEW SECONDS AND DOESN'T MOVE AND THEN THE VEHICLE LURCHES FORWARD. SOMETIMES IT JUST HAS NO ACCELERATION LIKE ITS STUCK A FEW GEARS TOO HIGH. THE SHIFT GOING INTO 5TH GEAR SOMETIMES FEELS LIKE I GOT REARENED IT SHIFTS SO HARD. WHEN THIS HAPPENS THE VEHICLE JERKS BACK AND FOURTH AND HAS A METALLIC BANG GOING INTO 5TH. THE 5TH GEAR HARD SHIFT IS INTERMITTENT. THE BOGGING, LURCHING AND REFUSAL TO DOWN SHIFT AT SLOWER SPEEDS IS CONSTANT. DEALER HAS YET TO BE ABLE TO DO ANYTHING BUT COMPUTER UPDATES. THEY SAY ITS "NORMAL". IT IS VERY DANGEROUS IN TRAFFIC BECAUSE YOU NEVER KNOW WHAT ITS GOING TO DO WHEN YOU TRY AND ACCELERATE. I CAN'T COUNT THE NUMBER OF TIMES I HAVE TRIED TO CROSS IN BETWEEN TRAFFIC AND THE TRUCK REFUSES TO GO OR JUST MOVES AT A TURTLE SPEED.ONCE I PRESS THE ACCELERATOR HARD ENOUGH IT WILL DOWN SHIFT HARD ENOUGH TO BREAK THE TIRES LOOSE AND PEEL OUT WHEN IT LURCHES AHEAD. IT IS VERY TROUBLING AND I DON'T WANT TO LET ANYONE BESIDES MYSELF DRIVE IT BECAUSE I DONT WANT THEM TO GET IN AN ACCIDENT. I CAN ALSO ASSUME THAT ALL OF THESE HARD SHIFTS ARE CAUSING A LOT OF PREMATURE WEAR ON MY DRIVE TRAIN. ITS LIKE PUTTING THE CAR IN NEUTRAL, REVVING IT UP AND THEN SLAMMING IT INTO GEAR. IT IS A DAILY OCCURENCE.

MY CAR HAD 40,343 MILES AND WAS IN GREAT CONDITION. ON NOVEMBER 19, 2017 MY CAR WOULDN'T START AND HAD THE BRAKE LIGHT ON (WHICH THE BRAKE WASN'T ON), CHECK ENGINE LIGHT ON, OFF ROAD LIGHT ON, AND BATTERY LOW LIGHT ON. I CHARGED MY BATTERY AND TOOK IT FOR A TEST DRIVE. THE CHECK ENGINE LIGHT CAME OFF AND BREAK LIGHT BUT THE OTHERS WERE STILL ON. THE CAR WAS DRIVING FINE. THE NEXT DAY I WENT TO START MY CAR AND IT STARTED BUT WAS ACTING AWFUL. IT WAS GIVING ME RESISTANCE TO CHANGE GEAR, IT FELT LIKE THE BRAKE WAS ON EVEN THOUGH IT WASN'T, AND IT WAS SCARY TO DRIVE IT. I TOOK IT INTO THE SHOP. THEY SAID THE COMPUTER WASN'T READING ANYTHING CORRECTLY AND THEY HOPE THAT PUTTING A NEW BATTERY WILL HELP EVERYTHING GO BACK TO NORMAL. THEY CHANGED IT AND IT DIDN'T WORK. THEY SAID THE ECU AND TCM CONFIGURATION WAS MISMATCHED AND NEEDED TO BE REPLACED. I DON'T THINK A CAR THAT ONLY HAS 40K MILES SHOULD HAVE ISSUES WITH ITS COMPUTER LIKE I DID. I SPENT $1720.61 TO FIX IT AND I'M NOT HAPPY WITH THIS SITUATION