2019 JEEP CHEROKEE Complaints

PTU failure. Jeep Cherokee manufacture in 2019 through February and again in December have recalled PTU failure. The ones manufactured in between were not recalled but have same dangerous failure.

My vehicle (2019 Cherokee trailhawk) was subject to 2 PTU recalls. I had the first one replaced after the dash light came on, then had that one replaced after it failed and began leaking fluid. When it started having issues again, I took it to a dealership and they stated the transmissions first gear dog clutch had gone out/was damaged. It only has 80,500 miles on it and I believe the shock load from multiple failing factory recalled components directly caused cumulative strain to the clutch subsequently leading to premature failure. At this point in time I am facing an $8,800 repair cost, which needless to say would be a severe financial strain.

Service 4w drive light came on vehicle stores going up in Kleins as well as it shut off on me on an interstate thank goodness there was no vehicles I was able to get it started and get to safety on side of the road. My car is a 2019 Jeep Cherokee and it is not on the power trend recall and I’m not sure why when it’s having these issues it’s a very dangerous situation

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the 4WD warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with PTU or actuator failure. The contact was informed that the transmission needed to be disassembled to confirm the diagnosis. The vehicle was not repaired. The contact stated that the failure was a known failure with the vehicle. The contact stated that the failure was persistent. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was made aware of the failure, and a case was filed. The case was filed by phone with the technical support team. The failure mileage was approximately 75,000.

The contact owns a 2019 Jeep Cherokee. The contact stated that the rear-view camera was stuck in the on position. There was an abnormal beeping sound while another vehicle was approaching. The local dealer was contacted and notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 80,000.

The rear differential is cracked and has seperated causing breakage at the snap ring due to faulty manufacturing. If the rear differential should fail while driving, the safety of myself, family and others on the road could be at extreme risk of injury or possible fatality caused by loss of control. The vehicle was inspected by an independent certified mechanic and Snethkamp Dealership for conformation. Signs of the issue were first discovered in early July when a whining type noise and slight shaking occured when pressing the accelerator which prompted me to take the vehicle to my mechanic who then discovered the rear differential had spllit at the snap ring.

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle vibrated and stalled. The contact was unable to restart the vehicle immediately. The "Service 4WD" warning light was illuminated. The dealer was notified of the failure and confirmed that the failure was associated with NHTSA Campaign Number: 26V290000 (Power Train), which was previously completed on the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 138,000.

the parking brake comes on when driving shutting down the car..this happened yesterday and has happened once before

An NHSTA #26V290000 report received on 07/05/2026-Power Train from AAA, NHSTA Campaign #25V011000- Power Train, and NHSTA #18V523000- Service brakes, hydraulic foundation and components disc caliper. On July 9th, 2026, I was driving on the highway and about to approach the Delaware Memorial Bridge. All the lights on the dashboard started flashing: temperature, engine, coolant, etc. I lost braking performance and the car's ability to use it because the entire electronic system locked. I could not put the car in neutral, nor could the truck drivers move it. I was in a dangerous location. Both repair shops also impacted the powertrain and differential; during the test drive, they noted noise from the rear differential when turning and a sense of locking up. These are symptoms of early differential failure. The initial gauge fluctuated, and due to the high temperature, it burned out the engine and radiator; the car smoked heavily inside and out. I have had to pay more than $ 3,500 in repairs for two recalls that were indicated to me when I called about them; they were for 2019 Jeeps, but not my vehicle. It appears as though the recall should be for all 2019 Jeep Cherokees. This is my 4th Jeep, and I have driven each one well over 140,000 miles before getting another vehicle. Before that, any recalls were for all Jeep makes and models that carried those parts or were manufactured with a possibility of failure. I want a refund for what I have had to put into the vehicle. If I had not pulled off the highway at the last exit as was laid on my mind by a higher power, I would have been a fatality due to not being able to move the car off the highway.

Plastic manifold cover has developed a hairline crack and is leaking oil. Vehicle has only 68,000 miles. Mechanic advised there is a national backorder of replacement manifold covers so up to the mercy of the manufacturer to produce more. From what I've seen online, this is a notorious issue with many different Jeep models over many years.