2016 JEEP COMPASS Complaints
View complaints related to 2016 JEEP COMPASS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 280 complaints submitted for the 2016 JEEP COMPASS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2016 JEEP COMPASS- Tampa, FL
Friday 06/17/22 Parked care to go to excise class for 1 hour, when returned the car was running/had been started , I thought maybe the key control hit another set of keys in my pocket however, when I arrived home, and cut car off, and went in house the car started again and this happen several times that day.06/18/22 went to Walmart and parked car, when returned to car and unlocked the car door ,the car automatically locked it self, I unlocked it and it locked itself again.then when got home locked the car and went inside the house, the car then started up and was running again. also, the Radio AM/FM stations not working , only the Sirius radio stations are.
Source: NHTSA WEB SITE -
2016 JEEP COMPASS- Freedom, PA
The contact owns a 2016 Jeep Compass. The contact stated that while driving at various speeds, an abnormal knocking noise was coming from the engine. The vehicle hesitated while depressing the accelerator pedal. Additionally, the vehicle stalled an unknown yellow warning light illuminated. The contact had taken the vehicle to an independent mechanic who informed him that the failure was related to NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling). The manufacturer was notified about the recall and informed him that his vehicle was not under recall. The manufacturer informed the contact of a recall on the catalytic convertor for similar vehicles. The contact left a message for the dealer regarding the failure. The vehicle was not repaired. The failure mileage was approximately 91,000. The contact stated that the vehicle was repaired and no longer stalls.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 JEEP COMPASS- Hendersonville, TN
As I was backing out of a driveway, I heard a loud pop and felt something hit me in the back of the head really hard. My headrest burst open spontaneously. I now have a bad headache and sore neck.
Source: NHTSA WEB SITE -
2016 JEEP COMPASS- Lakeland, TN
While driving on the highway, the electronic throttle control light suddenly flashed and the car refused to accelerate. This happened multiple times while driving so I took it to the dealership and they say the throttle body needs to be replaced for $993. Many reviews online report the same exact problem and the dealership just laughs at them and says there isn't a recall on the part. The speed limit on the road I was on was 55 mph so being shot down to 20 mph while my car jerked unexpectedly was very dangerous for me and my son in our vehicle and the cars around us. There was no warning and the car hasn't had any problems before besides a slow start about once every other month. This needs to be fixed and recalled before people end up dead.
Source: NHTSA WEB SITE -
2016 JEEP COMPASS- YORK, PW
tHE CAR HAS STALLED AND SHUT OFF SEVERAL TIMES WHILE DRIVING ALMOST CAUSING AN ACCIDENT, WHILE DRIVING THE CAR JUST SLOWS DOWN AND WILL NOT ACCELERATE AND HAS LEFT ME STRANDED SEVERAL TIMES
Source: NHTSA WEB SITE -
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2016 JEEP COMPASS- PHOENIX, AZ
THE JEEP WILL STALL/STOP RUNNING AT VARIOUS POINTS WHILE IN MOTION, WHEN STOPPING, WHEN STARTING. THERE IS NO RHYME OR REASON AS WHEN THIS MIGHT OCCUR. I CAN HAVE THE AC RUNNING OR NOT, THE HEATER RUNNING OR NOT. THERE IS NO MECHANICAL PROCESS THAT SHOWS ME THIS WILL HAPPEN. IT IS COMPLETELY RANDOM. I UNDERSTAND THERE WAS A REPLACED PART AS PART OF THE CHRYSLER S89 RECALL IN APRIL OF 2017, WHICH IS OUT OF WARRANTY ACCORDING TO CHRYSLER. THE PROBLEM IS STILL PERSISTING AND IS A SAFETY ISSUE FOR ME CONSIDERING IT STALLS RANDOMLY AND WHILE IN MOTION. I PURCHASED THIS VEHICLE FROM CARMAX IN JUNE 2021 WITH NO NOTICE OF THE FORMER RECALL AND ISSUE.
Source: NHTSA WEB SITE -
2016 JEEP COMPASS- Springville, NY
The contact owns a 2016 Jeep Compass. The contact stated while driving at various speeds, the vehicle would suddenly stall with the check engine, electronic throttle control, and other unknown warning lights illuminated. The contact took the vehicle to the dealer who stated that the crankshaft position sensor had failed and needed to be replaced. The contact was informed that the failure was related to NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was contacted and confirmed that the vehicle was not included. The approximate failure mileage was 28,300.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 JEEP COMPASS- East Point, GA
The contact owns a 2016 Jeep Compass. The contact stated while driving approximately 5 MPH and making a left turn, the vehicle stalled. There were no warning lights illuminated. The vehicle was pushed out of the roadway. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was notified but no further assistance was provided. The approximate failure mileage was 57,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 JEEP COMPASS- Southfield, MI
The contact owns a 2016 Jeep Compass. The contact stated while her daughter was driving approximately 45 MPH, the vehicle lost motive power and stalled without warning. The vehicle was towed to an independent mechanic and was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 118,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 JEEP COMPASS- Bowie, MD
The contact owns a 2016 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact had Triple AAA towing company replace the battery. The vehicle was then towed to an independent mechanic, who performed an oil change; however, the failure recurred. The vehicle was then towed to the dealer and diagnosed with crankshaft position sensor failure. The contact was informed that the crankshaft position sensor needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling) however, the VIN was not included in the recall. The failure mileage was 34,946.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE