2016 JEEP COMPASS Complaints

View complaints related to 2016 JEEP COMPASS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 280 complaints submitted for the 2016 JEEP COMPASS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 JEEP COMPASS
    - Casper, WY

    The contact owns a 2016 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The failure was a recurring failure. The contact associated the failure with NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The vehicle was towed from the scene. The dealer was contacted, and the camshaft sensor was updated; however, several weeks later the failure reoccurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 79,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 JEEP COMPASS
    - Waldorf, MD

    Component: Engine / Electrical System / Power Train VIN [XXX] Description of Safety Defect: The vehicle experienced a sudden, catastrophic loss of engine power and completely shut off while traveling at highway speeds. This total engine failure disabled the vehicle on an active highway, forcing an emergency maneuver to reach the shoulder. This incident occurred less than four months after an authorized manufacturer dealership charged over $3,400 to repair the engine's air-induction vacuum and fuel systems. The sudden stalling on a high-speed roadway directly endangered the driver and a [XXX] passenger who were left stranded on the highway shoulder in extreme weather conditions. The vehicle was completely inoperable and required an emergency flatbed tow from the highway back to the repair facility. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2016 JEEP COMPASS
    - Ocala, FL

    Spontaneous deployment of passengers headrest . A safety system defect causing passengers concerned discomfort ! Plastic mechanism failure CANNOT be repaired. Headrest must be replaced by Jeep covered regarding the safety & security of their customers. Headrest deployed problem encountered has been reported in many Jeeps. FCA US LLC due to safety should correct the problem , at no charge , even if the vehicle is out of warranty and are not the original owner…. Please contact me aSAP THANK YOU.

    Source: NHTSA WEB SITE
  • 2016 JEEP COMPASS
    - Austin, TX

    The contact owns a 2016 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact stated that the vehicle failed to accelerate, shuddered, and the air conditioner was inoperative, and the vehicle coasted before coming to a complete stop. The contact restarted the vehicle and the vehicle returned to normal operation. The check engine warning light was intermittently illuminated. The failure had occurred on several occasions. The contact researched and became aware of NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was taken to an independent mechanic where it was suggested that the contact should take the vehicle to a dealer and that the crank shaft position sensor wiring connector or sensor needed to be replaced. The vehicle was not repaired. The vehicle was taken to a dealer where it was diagnosed and determined that the crankshaft position sensor wiring connector or sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 59,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 JEEP COMPASS
    - Kokomo, IN

    Since purchasing this vehicle in 2022 the crankshaft position sensor has been replaced 4 times (twice by the dealer in 2022, once in 2023 and once in 2024) and now it is dying while driving once again with the check engine light indicating that it is once again the crankshaft position sensor

    Source: NHTSA WEB SITE
  • 2016 JEEP COMPASS
    - Shadyside, OH

    The contact owns a 2016 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact pulled over to the side of the road and waited for approximately 20 minutes before restarting the vehicle. The vehicle was restarted and driven to the residence. The contact stated that at the residence, the vehicle remained running but failed to operate properly. No warning light was illuminated. The contact referenced NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling); as a possible cause for the failure; however, the vehicle was repaired, but the failure occurred. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 100,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 JEEP COMPASS
    - Chatsworth , CA

    Car stalls turns off by itself could be at red lights or even while driving twice already!! Needs to be recalled as well and repaired pls repairs cost thousands!!! Not safe!! I have owned it for 4-5 years and it has happened maybe 7-8 times but most recently this week twice!!

    Source: NHTSA WEB SITE
  • 2016 JEEP COMPASS
    - Jacksonville, FL

    The crankshaft position sensor is throwing a code , and the car want turn over .

    Source: NHTSA WEB SITE
  • 2016 JEEP COMPASS
    - Lee Center, NY

    The seatbelts in the drivers and passenger sides are disconnecting without pressing the release button

    Source: NHTSA WEB SITE
  • 2016 JEEP COMPASS
    - East Orange, NJ

    Brake caliphers went bad 2 days after I purchased, now a heavy humming sound that I literally feel vibration in my seat, loud weird noise when making sharp turns, turning the wheel while in park grinding noise, loud rumbling when air conditioner is on, jerking forward when press on gas. This car is horrible

    Source: NHTSA WEB SITE