2016 JEEP COMPASS Complaints
View complaints related to 2016 JEEP COMPASS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 280 complaints submitted for the 2016 JEEP COMPASS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2016 JEEP COMPASS- Cranford, NJ
The contact owns a 2016 Jeep Compass. The contact stated while driving at 55 MPH, the vehicle stalled inadvertently. The RPM went to 0 however, the vehicle remained idling. There were no warning lights illuminated. The contact was unable to veer to the side of the road. The contact stated that upon turning off and restarting the vehicle, she was able to continue to drive; however, the failure reoccurred 3 more times that day. The vehicle was taken to an independent mechanic who test drove the vehicle and diagnosed that the crankshaft and camshaft sensors were turned off sporadically causing the engine to stall. The independent mechanic informed the contact of NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling). The local dealer and several unknown dealers were contacted for assistance however, the contact was informed that the VIN was not included in the recall. The manufacturer was notified of the failure and confirmed that the VIN was not included. The failure mileage was approximately 57,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 JEEP COMPASS- Horsham, PA
I was recently driving my vehicle at a speed of 50mph when all of a sudden the engine light and the electrical light came on and I was unable to accelerate. I was able to pull over. Restart the car and get to my mechanic. A diagnostic was run and it was determined it was the throttle body actuator. I said fix the part. Apparently it is on backorder and there is nothing Jeep can to and the only way you can get one emergently, is to have your car break down The following day I was driving and my vehicle completely stopped without warning. I was able to pull over. My car was not drivable and had to be towed. I called Jeep and the service manager laughed and said the part was on backorder. My brother was able to find an aftermarket part to replace it. I filed a claim with Jeep to cover it and replace the part and they told me there is no recall and they will not do it. My car is 6 years old, which is not old for a Jeep. Upon looking on-line, this is an ongoing issue with Jeep Compasses since 2015. Jeep knows this is a SAFETY issue and they are not recalling the part. If I was on the highway when this happened, I would have been killed. There is no warning at all. You are at a speed and then the car just shuts down. There is no warning. This needs to be investigated as it is a serious safety defect with the vehicle that Jeep knows about and is refusing to put the safety of their customers first.
Source: NHTSA WEB SITE -
2016 JEEP COMPASS- Rohnert Park, CA
While driving 2016 Jeep Compass vehicle jerks suddenly and feels like it is going to stall. Nothing changes on dashboard. This happens during acceleration or even just driving down the road or highway. Took it to dealership back in 2020 and the catalytic converter was replaced. The jerking stopped until now. Took it back to same dealership and the mechanic could not duplicate the problem. No codes thrown. Even though I have many witnesses hat have been in the vehicle while it occurred. Picked jeep back up and it started jerking while driving again within a 1/2 mile of driving away from the dealership. Repair not done. Feels unsafe to drive. I’m afraid it is going to stall and cause an accident. Mileage in 2020 incident 65000. Mileage this incident 76000
Source: NHTSA WEB SITE -
2016 JEEP COMPASS- COLUMBIA, SC
The contact owns a 2016 Jeep Compass. The contact stated while driving approximately 20 MPH, the vehicle suddenly stalled. The vehicle was towed to the local dealer who diagnosed that the engine crankshaft sensor was faulty and needed to be replaced. The crankshaft sensor was replaced, and the failure was remedied. The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 60,006
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 JEEP COMPASS- Pierce , CO
When I’m at a stop and I go to push the gas the vehicle stalls out, or Whalen I slow down and then push the gas to merge onto interstates/highways it completely stalls out and has potentially killed me more than once.
Source: NHTSA WEB SITE -
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2016 JEEP COMPASS- Spotsylvania , VA
Engine will stall with no warning in the middle of driving it. Has happened multiple times already in the last few days.
Source: NHTSA WEB SITE -
2016 JEEP COMPASS- Middleburg , PA
Headrest on passenger side popped without any collision or impact. It just popped. It was very scary. I’m thankful it didn’t cause any injury to anyone. The noise was very loud and happened without warning.
Source: NHTSA WEB SITE -
2016 JEEP COMPASS- Bonham, TX
This morning (08.20.21) I was driving to work when about 1 mile in I was going 45mph and my car started stalling, causing it to drop to 10mph. The engine light and traction control light are consistently on. The electronic throttle control light is constantly blinking when I have the ignition on. My car has been in limp mode all day and will not go over 10mph. I almost got hit by the car behind me when it happened and almost hit someone else trying to get out of their way. I’ve been looking into it all day and I found that there was a recall “S89” on Jeep Compass 2016 made anytime between May 9, 2016 and July 15, 2016 and which came equipped with 2.0-liter or 2.4-liter 4-cylinder engines. Mine was manufactured July 15, 2016 and is a 2.0-liter.
Source: NHTSA WEB SITE -
2016 JEEP COMPASS- Searsport, ME
Vehicle loses power while driving. Has issues with steering, acceleration, brakes.
Source: NHTSA WEB SITE -
2016 JEEP COMPASS- NIXA, MO
While backing out of driveway the driver side active head restraint spontaneously deployed hitting my teenager driver in the back of the head.
Source: NHTSA WEB SITE