2012 JEEP COMPASS Complaints

View complaints related to 2012 JEEP COMPASS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 180 complaints submitted for the 2012 JEEP COMPASS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 JEEP COMPASS
    - LAKESIDE, CA

    THIS HAS HAPPENED A FEW TIMES NOW. WAS TOLD BY DEALER THEY HAVE TO BE DRIVING IT WHEN THE PROBLEM OCCURS. TWICE NOW, I LOST ALL ELECTRICAL POWER. NO LIGHTS, NO HAZARDS, NO POWER STEERING. IT IS LIKE I HAVE NO BATTERY AT ALL. EVERYTHING IS DEAD. ONE TIME I WAS PARKED, AND LOST ALL POWER, CAME BACK ON IN A FEW MINUTES. THE SECOND TIME, IT WAS DARK OUT. I HAD JUST MADE A TURN, APROX 100 FEET AFTER, I LOST ALL POWER AGAIN. THIS TIME I WAS IN MOTION, CARS BEHIND ME, I HAD ABSOLUTELY NO LIGHTS. NO HAZARDS. I WASN'T EVEN ABLE TO MAKE IT TO THE SHOULDER, IT HAPPENED SO QUICKLY. LUCKILY IT WAS A TURN AND VEHICLES HADN'T REACHED THE SPEED LIMIT YET. NOT ONLY COULD I HAVE BEEN HIT, BUT THE OTHER VEHICLES BEHIND ME AS WELL. MY CAR WASN'T EASILY NOTICABLE. THE CAR BEHIND ME WAS ABLE TO STOP IN TIME BEFORE REAR ENDING ME, AND TURNED THEIR HAZARDS ON. THE POWER TO MY VEHICLE WAS BACK ON ABOUT TWO MINUTES. PERIODICALLY THE CAR WILL ALSO JUST DIE, AT IDLE OR IN TRAFFIC AT LOW SPEEDS. IT DOESN'T LOSE COMPLETE POWER WHEN THIS HAPPENS THOUGH. IT WILL START AGAIN RIGHT AWAY.

    Source: NHTSA WEB SITE
  • 2012 JEEP COMPASS
    - WINCHESTER, MA

    TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, THE VEHICLE DECELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE CONTROL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 JEEP COMPASS
    - MURFREESBORO, TN

    FOOTREST BY THE GAS AND BRAKE PEDALS BROKE LOOSE WHILE DRIVING ON THE HIGHWAY. APPEARS TO BE A PLASTIC PART MOUNTED BY TWO BOLTS, IN WHICH THE PLASTIC BROKE AND PART SAT LOOSE BY MY PEDALS WHILE DRIVING. REMOVED PART FROM BEING AN OBSTACLE NEAR THE BRAKE AND GAS PEDALS ONCE I COULD COME TO A STOP.

    Source: NHTSA WEB SITE
  • 2012 JEEP COMPASS
    - GEORGETOWN, KY

    TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT THE HATCH WOULD NOT OPEN EVEN AFTER THE VEHICLE WAS UNLOCKED. DURING THE FAILURE, THE KEY WAS NOT ABLE TO BE USED TO MANUALLY UNLOCK THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 JEEP COMPASS
    - LEWISTON, NY

    THIS VEHICLE HAS BEEN IN TO THE DEALER THREE TIMES FOR THE SAME PROBLEM AFTER DRIVING THE CAR AND THEN STOPPING.WHEN YOU RESTART THE VEHICLE AND GO TO PUSH THE GAS IT STALLS LAST TIME WAS WHEN ENTERING TRAFFIC AND IT QUIT ON THREE OCCASIONS .I HAD TO GO AND RESCUE MY WIFE FROM A POTENTIAL SERIOUS SITUATION.THE DEALER HAS HAD THIS VEHICLE FOR OVER A WEEK NOW AND CAN NOT FIND ANYTHING ON THE COMPUTER THAT TELLS THEM WHAT TO LOOK AT . THE FIRST TIME THEY GAVE IT BACK TO US AND SAID NOTHING WAS WRONG WITH IT.THIS TIME I HAVE STILL NOT HEARD OF A RESOLUTION TO THE PROBLEM. BUT CAME TO YOUR SITE AND FOUND THE FUEL TRANSFER TUBE ISSUE WHICH IT SOUNDS LIKE IT COULD BE THE PROBLEM.

    Source: NHTSA WEB SITE
  • 2012 JEEP COMPASS
    - MICHIGAN CITY, IN

    WHEN I START MY VEHICLE IT DOES NOT START AND I CAN NOT PULL THE KEY OUT OF THE IGNITION AFTER A COUPLE OF SECONDS OF LEAVING THE KEY ALONE THE VEHICLE STARTS ON ITS ON. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES HOWEVER; THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. I WAS TOLD IT WOULD HAVE TO DO IT FOR THEM IN ORDER FOR THEM TO FIGURE OUT THE PROBLEM. I ASKED THE DEALER TO DOCUMENT THE ISSUE THAT MY VEHICLE IS HAVING BECAUSE IT WAS CLOSE TO MY WARRANTY TO BE OVER. PLEASE INVESTIGATE ISSUE!!!! *TR

    Source: NHTSA WEB SITE
  • 2012 JEEP COMPASS
    - NORTH BROOKEFIELD, MA

    TL*THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, WHEN THE ACCELERATOR PEDAL WAS ENGAGED, THE VEHICLE FAILED TO ACCELERATE AS THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 JEEP COMPASS
    - CADILLAC, MI

    THE SIDE WINDOWS, FRONT AND REAR, FOG/FROST OVER WHILE THE VEHICLE IS BEING DRIVEN. RUNNING THE DEFROSTER ON HIGH HEAT AT FULL FAN RESULTS IN A SMALL PEEP HOLE TO SEE THE SIDE MIRRORS. THE REST OF THE WINDOWS REMAIN COVERED AND YOU CAN'T SEE OUT. A SAFETY ISSUE WHEN LIVING IN MICHIGAN IN THE WINTER. NOT SURE IF THIS IS A DESIGN FLAW OR A PROBLEM THAT CAN BE ADDRESSED. *TR

    Source: NHTSA WEB SITE
  • 2012 JEEP COMPASS
    - JOHNSON CITY, TN

    AS I WAS DRIVING ON THE INTERSTATE AT 70 MPH AND THE GAS GAUGE SHOWING 1/4 OF A TANK LEFT, THE ENGINE SUDDENLY QUIT. IT WOULD RESTART. AFTER PUTTING SOME GAS IN IT STARTED IMMEDIATELY. SINCE THEN, AND BEFORE, I HAVE LET THE LEVEL RUN DOWN WELL BELOW A 1/4 OF A TANK WITH NO INCIDENT. MY CAR IS OUT OF WARRANTY, BUT I CALLED JEEP BECAUSE THIS SCENARIO IS EXACTLY WHAT WAS DESCRIBED IN THE RECALL NOTICE I RECEIVED A YEAR OR SO AGO, WHICH SAID THAT AT HIGH SUSTAINED SPEED A FUEL INTAKE HOSE IN THE GAS TANK COULD COLLAPSE, RESULTING IN THE ENGINE TURNING OFF SUDDENLY AND A POSSIBLE CATASTROPHIC ACCIDENT. I HAD THE RECALL PROCEDURE COMPLETED BUT I DID NOT TAKE ANY LONG TRIPS UNTIL THE DAY THE INCIDENT OCCURRED. THE JEEP RECALL SPECIALIST TOLD ME TO TAKE THE CAR BACK TO THE DEALER TO HAVE IT CHECKED OUT. THE DEALER TOLD ME IF THEY DIDN'T FIND ANYTHING WRONG IT WOULD COST $99 FOR DIAGNOSTIC TESTS. I ASKED IF THEY WOULD REMOVE THE FUEL TANK TO CHECK THE HOSE AND THEY SAID NO I DID NOT LEAVE THE CAR BECAUSE I DIDN'T THINK THEY WOULD BE ABLE TO FIND THE PROBLEM, OR DUPLICATE IT. I CALLED JEEP AGAIN; THEY CALLED THE DEALER WHILE I WAS ON THE LINE AND ASKED THEM TO LOOK AT THE CAR AGAIN. WHEN I TOOK IT BACK I WAS TOLD THE SAME THING; THAT IF THEY COULDN'T DUPLICATE THE PROBLEM IT WOULD COST ME $99. THEY THEN ADVISED ME TO TRY TO DUPLICATE THE PROBLEM AGAIN, MYSELF, BY DRIVING THE CAR ON THE INTERSTATE UNTIL IT QUIT, AND THEN HAVE IT TOWED TO THE NEAREST DEALER. I COULDN'T BELIEVE I WAS HEARING THAT SO I CALLED THE JEEP RECALL DEPARTMENT AGAIN, AND AFTER SOME CONFERRING WITH OTHER PEOPLE THERE, THE SPECIALIST TOLD ME THAT YES, THIS IS WHAT I NEEDED TO DO; DRIVE THE CAR UNTIL IT QUITS. WHAT I FIND REALLY INTERESTING ABOUT THIS IS THAT JEEP INITIALLY WAS CONCERNED ABOUT THE POSSIBILITY OF A CATASTROPHIC ACCIDENT, BUT NOW THAT DOESN'T SEEM TO BE A CONCERN. ANY ADVICE? *TR

    Source: NHTSA WEB SITE
  • 2012 JEEP COMPASS
    - LAKEWOOD, CO

    WHEN STARTING THE VEHICLE THERE IS A CLUNK COMING FROM THE RIGHT FRONT OF THE ENGINE COMPARTMENT. WHEN DRIVING THERE IS A DRAG OR FRICTION WHEN TURNING LEFT WITH A SLIGHT VIBRATION. WHEN TURNING THE ENGINE OFF THERE IS A SERIES OF 3 ELECTRONIC CLICKS FROM THE RIGHT FRONT OF THE ENGINE COMPARTMENT. *TR

    Source: NHTSA WEB SITE