2012 JEEP COMPASS Complaints
View complaints related to 2012 JEEP COMPASS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 180 complaints submitted for the 2012 JEEP COMPASS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 JEEP COMPASS- Mc Afee, NJ
2012 Jeep Compass has excessive rust and corrosion from the frame to the chassis. Vehicle has 69,000 miles on it and after each snow storm undercarriage was washed. I was told this vehicle is now unsafe and I need to purchase a new car. I really do like my Jeep Compass, is there any remedy to this situation. I have the report in a email sent to me and can send the report to you if I have an email address to send it to.
Source: NHTSA WEB SITE -
2012 JEEP COMPASS- Taunton, MA
The contact owns a 2012 Jeep Compass. While the contact's daughter was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the engine seized. No warning lights were illuminated. The contact stated that the failure occurred in the middle of the road. The vehicle was pushed to the shoulder of the roadway. The contact stated that while attempting to restart the vehicle, the vehicle failed to restart. The vehicle was jumpstarted and driven to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. In addition, the contact stated that the failure was a known failure with the vehicle. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 109,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 JEEP COMPASS- Belcamp, MD
The contact owns a 2012 Jeep Compass. The contact stated that while attempting to refuel the vehicle, the contact was unable to pump more than one gallon at a time. The contact had taken the vehicle to a local dealer, who diagnosed the vehicle and determined that the roll-over valve was defective and needed to be replaced. The contact was made aware of NHTSA Campaign Number: 12V142000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 63,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 JEEP COMPASS- Fayetteville , GA
When I attempt to fuel the car, the gas pump immediately shuts off regardless of the gas station or the pump that I am at. The gas also seemed to not want to go into the tank, as I could see some of the gas leaking out around the rim of the tank even though it was empty when I began to fuel.
Source: NHTSA WEB SITE -
2012 JEEP COMPASS- Marshall, MI
I have had problems with a hitch or pause in the acceleration of my 2012 Jeep Compass since at least April of last year. I purchased the vehicle used in January 2021. In and of itself, the hitch would be a minor thing, but I think it's related to other problems I'm having with the vehicle losing acceleration, which has become a real point of concern. This has occurred multiple times when I start accelerating from a stop, such as when I'm at an intersection. The car loses acceleration, the traction control light sometimes will come on, the steering will tighten up like I've lost power steering, and the car will come to a halt and stop idling. Nothing happens when I give it gas after it's stopped in these circumstances. I learned that if I turn the car off and back on, that will serve as a sort of reset, and I regain power and can get back on the road. The car has had active codes for a catalytic converter and a crankshaft position sensor. I replaced the crankshaft position sensor in April of last year (with an OEM sensor) after losing power while merging onto an interstate. That seemed to resolve the loss of acceleration problem, but it recurred starting in December of last year. I replaced the crankshaft position sensor again recently, this time with an aftermarket sensor, as I thought the sensor I put in previously may have been defective, but the problem has started occurring more frequently. Losing power while turning into or crossing intersections is a scary thing, and I've begun to feel I cannot drive the car safely. I've read accounts online of many Jeep Compass owners having problems with losing acceleration, and I've begun to suspect that the problem is not simply related to the parts associated with the active codes. The sad thing is that I just finished paying off the loan I took out for this car, and I have little extra money. I don't know what I'm going to do. Please investigate these vehicles (problem affects various Compass model years).
Source: NHTSA WEB SITE -
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2012 JEEP COMPASS- Floral Park, NY
The contact owns a 2012 Jeep Compass. The contact stated that while refueling the vehicle, the nozzle kicked off and shut down. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 12V142000 (Fuel System, Gasoline). The vehicle was taken to an independent mechanic who determined the failure was due to the fuel tank rollover valve being defective. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 63,176.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 JEEP COMPASS- Geen Bay, WI
The contact owns a 2012 Jeep Compass. The contact stated while driving 65 MPH, the steering wheel became difficult to turn to the right or the left. The contact stated there was no warning light illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the front cross members were severely corroded and needed to be replaced. The dealer advised the contact that the vehicle was not safe to be driven. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 97,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 JEEP COMPASS- Junction City, KY
Everytime I drive it acts as if it’s not getting sufficient fuel to the engine . Have had multiple things replaced to try and fix the problem but still not helped . Whole Engine sputters when I stop and acts as if it’s not getting any fuel to accelerate. Has almost caused a few crashes . To my surprise recalls have been made for my vehicle but says they have been repaired. I personally don’t think they have
Source: NHTSA WEB SITE -
2012 JEEP COMPASS- Clinton Township, MI
The vehicle just went through an inspection with the dealership before being sold to me. The vehicle is stalling when making turns and driving. There are no warning lights, there is a full tank of gas, no warning of it going to happen and it just stalls. The Jeep stalled at an intersection, stalled driving through a parking lot and again today stalled turning from an intersection. It almost caused me to get rear ended in an accident. Luckily they did not but that was scary enough for me to check for recalls and to my surprise there is for my year and type but not my VIN, my vehicle was manufactured April 2012, does not have high miles and should not be having these issues.
Source: NHTSA WEB SITE -
2012 JEEP COMPASS- South Fallsburg, NY
My Coils had to be replaced several times. Last week I started to drive my car on a major road, shaking and no power. My car had to be towed once again. My mechanic told me the Jeeps have issues with the Coils. Not sure why this keeps happening but now It's scary to drive my vehicle and not knowing how quick this happens again. Recently my check engine light came on and off, changed the fuel gas cap, and had a code read. My mechanic mentioned that there was a safety recall regarding the manifold ? if so was this ever done and where I would like documents provided. Please respond Via email [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE