2012 JEEP COMPASS Complaints
View complaints related to 2012 JEEP COMPASS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 180 complaints submitted for the 2012 JEEP COMPASS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 JEEP COMPASS- PIEDMONT, OK
I HAVE A 2012 JEEP COMPASS SPORT, SINCE JULY 2013 I HAVE BEEN HAVING SPUTTERING, SURGING, ACCELERATION ISSUES. I HAVE TAKEN TO DEALER OVER 3 TIMES IT IS IN DEALER CURRENTLY. THEY HAVE PUT A TRACKER ON TO FIND ISSUE AND STILL NOTHING. WHEN I TRY TO ACCELERATE AND IT GETS BOGGED DOWN AND DOES NOT WANT TO GO ANY FURTHER THIS IS A CONCERN. ESPECIALLY WHEN I AM ENTERING HIGHWAY AND CANNOT GET PAST 59MPH WITH THE CAR. IT FEELS LIKE I AM IN A WINDTUNNEL THE LOW ACCELERATION IS INSANE. SOMETIMES IT FEELS LIKE IT DOES NOT WANT TO SHIFT. SOMETIMES IT TAKES 4-10 MINUTES JUST TO GET TO 60 MPH. I HAVE TO STAY ON THE GAS HARD JUST TO GET IT TO GO ANYWHERE MOST OF THE TIME. I HAVE HAD IN DEALER MULTIPLE TIMES AND THEY JUST SAY WELL WE ARE NOT SURE. TWO WEEKS AGO I WAS GETTING ON HIGHWAY AND MY CAR JUST STAYED AT 59 MPH AND 1.5 RPMS. AND WOULD GO NO FURTHER IT DID THIS FOR 4 + MILES ON HIGHWAY. I HAD HORNS HONKING AT ME AND I WAS JUST WAITING TO GET PULLED OVER FOR GOING TO SLOW. SOUNDS AND FEELS LIKE A TRANSMISSION ISSUE. I UNDERSTAND ITS A 4 CYLINDER. BUT IT DROVE GREAT AND WONDERFULLY SMOOTH THE FIRST YEAR, THEN A WEIRD IDLE STARTED TO OCCUR RANDOMLY, THEN A LITTLE SURGE WHEN LEAVING STOP SIGNS/LIGHTS, IT SQUEAKS AND CREAKS WHEN MAKING TURNS AND CREAKS LOUDLY GOING OVER BUMPS. I WANT SOMEONE TO FIGURE OUT WHAT IS GOING ON WITH THIS. CHRYSLER SEEMS TO BE IGNORING EVERY COMPLAINT AND CALL I HAVE MADE. I HAVE CONTACT JEEP VIA EMAIL AT LEAST 3 TIMES. NO ANSWERS AT ALL. SOMEONE HELP ME FIGURE THIS ISSUE OUT. I JUST WANT A SAFE VEHICLE THAT DOES NOT WANT TO STALL AT EVERY TAKE OFF FROM A STOP. *TR
Source: NHTSA WEB SITE -
2012 JEEP COMPASS- NORTH CALDWELL, NJ
TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V120000 (FUEL SYSTEM, GASOLINE) AND CAMPAIGN ID NUMBER: 12V142000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE TO COMPLETE THE REQUIRED REPAIRS. THE MANUFACTURER WAS CONTACTED AND PROVIDED AN UNREASONABLE ESTIMATED DATE FOR WHEN THE RECALL WOULD BE REPAIRED. THERE ARE NO FAILURES AT THIS TIME. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 JEEP COMPASS- OLD TOWN , FL
TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE INDEPENDENTLY CAME TO A COMPLETE HALT WITHOUT WARNINGS. THE VEHICLE WAS TAKEN TO THE DEALER ON THREE DIFFERENT OCCASIONS. THE TECHNICIAN DIAGNOSED THAT THE POWER TRAIN MODULE AND CORE RETURN NEEDED TO BE REPLACED. THE REMEDY FAILED TO CORRECT THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 11,345 AND THE CURRENT MILEAGE WAS 11,792. UPDATED 12/20/13*CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 JEEP COMPASS- LONG BEACH, NY
TL* THE CONTACT OWNS A 2012 JEEP COMPASS, EQUIPPED WITH FIRESTONE AFFINITY TOURING TIRES, SIZE: P215/60R17. THE CONTACT STATED SHE WAS SITTING AT A STOP LIGHT WHEN THE REAR DRIVER'S SIDE TIRE BECAME FLAT. THE TIRE WAS CHANGED AND THE SPARE WAS INSTALLED. THE DEALER WAS NOT NOTIFIED. THE TIRE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS 11,896.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 JEEP COMPASS- FAIRMONT, WV
TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V120000 (FUEL SYSTEM, GASOLINE). THE DEALER WAS CONTACTED AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE BECAUSE THE MANUFACTURER WAS ONLY PROVIDING ONE PART PER WEEK TO THE DEALER. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2012 JEEP COMPASS- BETHANY, CT
TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 13V12000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE PART NEEDED TO COMPLETE THE RECALL SERVICE WAS UNAVAILABLE. AN AUTHORIZED DEALER INFORMED THE CONTACT THAT THE MANUFACTURER WAS SENDING ONLY ONE REMEDY PART AT A TIME TO THE DEALER AND THEY DID NOT KNOW THE EXPECTED DATE FOR THE NEXT PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCE FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 JEEP COMPASS- LACONIA, NH
TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V120000 (FUEL SYSTEM, GASOLINE) IN JUNE 2012. THE CONTACT STATED THAT SHE CONTACTED THE DEALER TO SET UP AN APPOINTMENT BUT THE DEALER STATED THAT THEY WERE ONLY REPAIRING ONE VEHICLE PER WEEK. THE CONTACT STATED THAT THERE SHOULD HAVE BEEN MORE THAN ONE VEHICLE BEING REPAIRED A WEEK. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 JEEP COMPASS- SALEM, OR
I WAS LOADING MY TEN MONTH OLD SON INTO THE BACK PASSENGER SIDE SEAT ON A HOT DAY. THE CAR HAD BEEN PARKED IN THE SUN AND IT WAS 90 DEGREES OUTSIDE. I PUSHED THE REMOTE START ON MY KEY FOB TO GET THE CAR COOLING OFF WHILE I FINISHED FASTENING MY SON'S HARNESS AND TOSSED THE KEYS ONTO THE PASSENGER SEAT TO FREE MY HANDS. THE CAR DID NOT START BECAUSE I HAD THE DOOR OPEN, HOWEVER THE DOORS DID ALL LOCK. I REALIZED THE DOORS WERE ALL LOCKED WHEN I WENT TO OPEN THE DRIVER SIDE DOOR. IMMEDIATELY I RAN BACK INSIDE AND HAD MY MOM CALL 911 WHILE I SPRAYED COLD WATER ON THE CAR WITH A HOSE. EMERGENCY VEHICLES SHOWED UP AND HAD TO BREAK THE DRIVER SIDE WINDOW IN ORDER TO GET MY SON OUT OF THE CAR. IF THE CAR IS INTUITIVE ENOUGH NOT TO START THE ENGINE WITH A DOOR OPEN IT SHOULD KNOW NOT TO LOCK ALL THE DOORS! *TR
Source: NHTSA WEB SITE -
2012 JEEP COMPASS- GENESEO , NY
TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V120000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED UNDER THE RECALL BECAUSE THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE FAILURE WAS NOT REPORTED TO THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGE WAS 6,700.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 JEEP COMPASS- MORRISVILLE, NY
TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING 35 MPH. THE CONTACT ALSO STATED THAT NHTSA CAMPAIGN NUMBER: 13V120000 (FUEL SYSTEM, GASOLINE) WAS RECEIVED SEVERAL MONTHS PRIOR TO THE FAILURE AND THE MANUFACTURER ADVISED THAT THE PART WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. THE CURRENT FAILURE MILEAGE WAS 18,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE