2017 JEEP COMPASS Complaints

2017 JEEP COMPASS. CONSUMER WRITES IN REGARDS TO BRAKES LOCKING UP WHILE DRIVING. *AS THE CONSUMER STATED THE VEHICLE EXPERIENCED VARIOUS ELECTRICAL ISSUES INCLUDING THE BACK UP CAMERA REMAINING ON AT ALL TIMES, THE LOCKS WERE INOPERABLE, THE VEHICLE WOULD NOT OPERATE WHILE THE KEY FOB IN THE VEHICLE, THE VEHICLE WOULD START AND SHUT OFF WITH THE RADIO STILL ON AND CAN SHIFT, BUT NOT MOVE, AND THE VEHICLE WOULD RANDOMLY NOT COMMUNICATE WITH THE KEY FOB. ALSO, THE EMERGENCY BRAKE AUTOMATICALLY TURNED OFF, THERE WAS HESITATION IN THE SHIFTING, AND THE VEHICLE WOULD INADVERTENTLY BRAKE WHILE REVERSING OR DRIVING FORWARD. *JS

STOP SYSTEM THAT STOPS THE CAR AT RED LIGHTS FOR FUEL ECONOM. MY CAR WOULD ALL OF THE SUDDEN ACCELERATE WITHOUT MY PUTTING FOOT ON GAS PEDDLE. TOOK TO DEALER. HE SAID THERE WAS A KNOWN ISSUE WITH IT, AND WIPED THE MEMORY AND DID AN UPDATE . MY CONCERN IS THAT WHEN IT DID THIS I ALMOST GOT INTO AN ACCIDENT WITH ANOTHER CAR IN FRONT OF ME. IT ACCELERATED SO FAST I ALMOST LOST CONTROL TOO. WHEN THEY TEST DROVE IT THEY COULDN'T FIND ANYTHING WRONG. BUT WHEN THEY HOOKED IT UP TO FIND ANY ERROR CODES THEY FOUND 2. THAT'S WHEN THEY DISCOVERED THE PROBLEM. MY BIGGEST CONCERN IS THAT THEY SAID IT WAS A KNIWN ISSUE YET NO RECALL TO BRING MY CAR IN FOR THE UPDATED FIX. HADVI NOT BEEN TRAINED FOR SITUATIONS LIKE THIS I OR SOMEONE ELSE COULD HAVE GOTTEN KILLED.THE VEHICLE WAS IN MOTION GOING DOWN HILL I WAS RIDING THE BRAKE BECAUSE OF THE HILL. WHEN I HAD LET UP OFF THE BRAKE SLIGHTLY THAT'S WHEN IT ACCELERATED SO FAST I ALMOST LOST CONTROL.

ENGINE OIL AND STALLING. I WENT FOR MY 2ND OIL CHANGE 8/27/2018. THE SERVICE TECH AND A MECHANIC LISTENED WHEN I SAID THE OIL WAS BASICALLY GONE AND MY HUSBAND HAD TO ADD 2 QUARTS. I EVEN CHECKED ALL THE SYSTEM WARNINGS AND THERE IS NONE FOR LOW OIL. WHEN PULLING OUT INTO AN INTERSECTION THE CAR TOTALLY SHUT OFF AT 4 DIFFERENT TIMES. SO THE MECHANIC SAID YES THOSE 2.4 ENGINES BURN 1 QUART EACH 1000 MILES AND WHEN THE OIL IS LOW THE ENGINE WILL JUST STOP. I ASKED ABOUT WHY THERE ARE NO WARNING LIGHTS, THE MECHANIC AGAIN SAID YES THERE IS NOT ONE. HAVING A CAR JUST SHUT OFF IS SO DANGEROUS. IT COULD HAVE BEEN A TERRIBLE ACCIDENT IF ANOTHER CAR WAS COMING ANY OF THOSE 4 SHUT OFFS. ALSO MY CAR JERKS WHEN SHIFTING GEARS. THE SERVICE TECH COMMENTED I NEEDED A COMPUTER UPGRADE. WHILE THERE FOR THE OIL CHANGE SUPPOSEDLY THE UPGRADE WAS DONE. IT JUST JERK AGAIN THE OTHER DAY WHEN THE TRANSMISSION WAS SHIFTING. THIS CAR IS JUST A YEAR OLD - ALL OF THESE ISSUES ARE TERRIBLE AND DANGEROUS.

PURCHASED DEC 2017. ALMOST IMMEDIATELY BEGAN EXPERIENCING A PROBLEM WHENEVER THE SPEEDOMETER DROPPED TO 31 MPH, THERE WAS AN AGGRESSIVE DOWNSHIFT THAT FELT AS IF I WAS BEING REAR ENDED. PROBLEM FREQUENT YET INTERMITTENT. OFTEN RADIO WOULD NOT TURN ON OR OFF WHEN THE ENGINE WAS ON OR OFF. FEAR OF BATTERY DRAINING WAS OFTEN. LOSS OF VOLUME CONTROL WHEN VEHICLE WAS PARKED.. EACH MONTH, RANDOM ERRORS WOULD FLASH. BY JULY 3, IT HAD BECOME SO FREQUENT WITHSHIFTING PROBLEMS AND PROBLEMS WITH LIGHTING, WINDOWS, SUNROOF, IT WAS TAKEN TO COLLIERVILLE CDJR FOR SERVICE. THAT DAY ALL THE CODES STARTED FLASHING ACROSS DASH WHILE VEHICLE WAS IN MOTION ON HIGHWAY. THERE WERE 4 PAGES OF DIAGNOSTIC ERROR CODES. TECH ERIK JETER SAID A TCM FLASH UPDATE WAS AVAILABLE FOR TRANSMISSION SHIFT QUALITY. MUST UPDATE PCM AND TCM ALSO. THERE WERE MULTIPLE DTCS FOR ALL TURN SIGNALS AND LAMPS. DETERMINED CAUSE TO BE FAULTY BODY CONTROL MODULE AND INTERNAL FAILURE. THIS WAS ALLEGEDLY REPLACED, DESPITE BEING ORIGINALLY TOLD OF A RECALL AND BACKORDER OF PARTS THAT COULD LAST 6 MONTHS. CAR OUT OF SERVICE FOR 10 DAYS. PROBLEMS BEGAN AGAIN WITHIN A WEEK OF VEHICLES RETURN. IT WAS TAKEN TO LANDERS CDJR FOR SERVICE ON AUGUST 9, 2018. I HAVE NOT HEARD BACK FROM DEALER. THEN THE BACKUP CAMERAS BEGAN FREEZING AND WOULD STAY WHILE CAR IN MOTION. WINDOWS STOPPED WORKING. ON SEPTEMBER 1, 2018 MY VEHICLE WAS FOUND TO BE SITTING BEHIND THE SERVICE DEPARTMENT ALONG SIDE MORE THAN A DOZEN OTHER NEW JEEP COMPASS VEHICLES WITH STOP SALE/DO NOT SELL WRITTEN ACROSS WINDOWS. IT HAS BEEN A TOTAL OF 35 DAYS OUT OF SERVICE. THIS VEHICLE NEEDS TO BE DECLARED A LEMON SO I CAN REPLACE IT WITH A WORKING CAR.

THE LIGHTS ON MY INSTRUMENT CLUSTER PANEL ARE NOT ADJUSTABLE WITH THE LIGHT ADJUSTMENT WHEEL. WHEN DRIVING AT NIGHT THE INSTRUMENT CLUSTER IS BRIGHT MAKING IT DIFFICULT TO SEE OUT. (I JUST PURCHASED THE VEHICLE). *TT *TR

TL* THE CONTACT OWNED A 2017 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 65 MPH, THE COMPUTER SYSTEM SHUT OFF WHILE THE VEHICLE WAS STILL RUNNING. THE COMPUTER SYSTEM REBOOTED AND A "STOP THE VEHICLE" WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT VARIOUS OTHER UNKNOWN WARNING INDICATORS ALSO ILLUMINATED. THE CONTACT STOPPED THE VEHICLE AND ALMOST IMMEDIATELY OBSERVED SMOKE OUTSIDE THE VEHICLE FOLLOWED BY FLAMES FROM THE DRIVER'S SIDE OF THE WINDSHIELD. THE CONTACT USED AN INSTRUMENT TO BREAK THE DRIVER'S SIDE DOOR AND ESCAPED FROM THE BURNING VEHICLE. WITHIN TWO MINUTES, THE ENTIRE VEHICLE BECAME ENGULFED IN FLAMES. FIRE AND POLICE REPORTS WERE FILED. THE CONTACT SUSTAINED INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. THE CONTACT CALLED AN UNKNOWN DEALER WHO DID NOT WANT TO BE INVOLVED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE MATTER WAS REFERRED TO THEIR LEGAL TEAM AND THE INSURANCE COMPANY. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000. *BF *TR *BF OWNER STATES THAT DURING THE EVENT, LOST BRAKING BUT WAS ABLE TO USE THE SHIFTER (ELECTRONIC, POLYSTABLE) TO DOWNSHIFT THE CAR TO SLOW DOWN. OWNER STATES THAT "COMPUTER" REBOOTED, AS IT HAD DONE BEFORE. MOST LIKELY REFERENCING THE VEHICLE'S INFOTAINMENT SYSTEM. OWNER STATES THAT HE USED A GLASS PUNCH TO BREAK THE DRIVERS SIDE WINDOW AND EXIT THE VEHICLE. 12,000 MILES ACCORDING TO THE OWNER. UPDATED 10/30/18 *JB

TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED AND SEVERAL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO SOUTH OAK JEEP, DODGE, CHRYSLER, AND RAM (4550 W LINCOLN HWY, MATTESON, IL 60443, 708-747-7950) WHERE IT WAS DIAGNOSED THAT THE COMPUTER NEEDED TO BE UPDATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WARRANTY HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

TAKATA RECALL: BURNING PLASTIC SMELL WHILE IN MOTION. FOUND BURN HOLE IN THE PASSENGER SIDE LEATHER SEAT.

SIRIUS TRAVEL LINK/UCONNECT SYSTEM INSTALLED IN FCA'S 8.4" NAV INFORTAINMENT SCREEN COMES WITH A 5 YEAR TRIAL OF SIRIUS TRAVEL LINK WHICH ACCESS THE NATIONAL WEATHER SERVICE ALERT SYSTEM, AND AS A RESULT THE DRIVER IS BOMBARDED WITH NUMEROUS WEATHER ALERTS FOR THE REGION - THEY ARE VERY DISTRACTING POP-UP WINDOWS WHICH MUST BE MANUALLY DISMISSED, REQUIRING DRIVER TO LOOK AWAY FROM THE ROAD AND TAKE A HAND OFF THE WHEEL TO "X" OUT OF EACH ONE ON THE TOUCH SCREEN. THESE ALERTS POP UP MANY TIMES DURING A SINGLE SHORT TRIP DEPENDING ON THE WEATHER, SOMETIMES AS MANY AS 15 IN A SHORT 10 MINUTE DRIVE, AND INCLUDES COUNTIES OVER A HUNDRED MILES AWAY. THERE IS NO WAY TO DISABLE THEM IN THE RADIO. IT IS IMPOSSIBLE TO GET RID OF THE SERVICE - WE TRIED CANCELLING OUR SIRIUS SUBSCRIPTION ENTIRELY BUT THE WEATHER ALERTS HAVE CONTINUED. WE HAVE EXPERIENCED A NUMBER OF INSTANCES WHERE THE RADIO HAS CAUSED US TO NOT SEE THINGS WHILE DRIVING BECAUSE WE WERE LOOKING AT THE SCREEN TO TURN OFF THE ALERTS. THESE ALERTS ARE NUMEROUS, FREQUENT, AND HORRIBLY ANNOYING, AND VERY DISTRACTING. THERE HAS TO BE A WAY FOR THE USER TO DISABLE THESE NOTIFICATIONS.

SIRIUS/XM GUARDIAN WEATHER ALERTS ON RADIO FOR AREAS THAT ARE NOT IN YOUR LOCAL AREA ARE A CONSTANT DISTRACTION AND CANNOT BE DISABLED. ALERTS OCCURS FOR WEATHER THAT IS 100S OF MILES AWAY FROM HOME LOCATION. ALERTS DO NOT GO AWAY BY THEMSELVES, THEY HAVE TO BE MANUALLY CANCELLED ON THE RADIO DISPLAY.