2012 JEEP COMPASS Complaints

View complaints related to 2012 JEEP COMPASS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 180 complaints submitted for the 2012 JEEP COMPASS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 JEEP COMPASS
    - Carpentersville, IL

    The catalytic converter is failing on this vehicle. The vehicle had been maintained pre manufacturer specifications. Check engine light came on without warning. Crank shaft and cam shaft sensor both Failed on vehicle and had to be replaced. All bearing had to be replaced. Two of which were fixed before 60,000 miles. Hood rusted completely through. Cross members are rusting through.

    Source: NHTSA WEB SITE
  • 2012 JEEP COMPASS
    - Southport, CT

    The contact's daughter-in-law owns a 2012 Jeep Compass. The contact stated that an additional 20-30 minutes was needed to fill the fuel tank while refueling. The vehicle was initially taken to an independent mechanic and was diagnosed, and it was determined that the roll-over valve was damaged. The failure was linked to NHTSA Campaign Number: 12V142000 (Fuel System, Gasoline). The vehicle was then taken to a dealer where the contact was informed that the vehicle was not included in the recall. The dealer later referred the contact to the NHTSA Hotline for additional assistance. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 44,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 JEEP COMPASS
    - Bradley, IL

    I’m in Bradley, Illinois, and after the first snowfall, these indicators lit up. The ABS, the ESC, and the 4WD. I thought because of inclement weather, they would go off, but have remained lit for a couple of weeks now. One day, while driving to work, the throttle lagged, and I couldn’t accelerate past 20 mph for over 10 minutes amidst heavy traffic. When this occurred, the ABS light turned off, then suddenly lit up again, and the truck sped up. This has happened several times. I was told all recalls were repaired, so I am wondering if this is a new concern? Please advise. Thank you for your help and time.

    Source: NHTSA WEB SITE
  • 2012 JEEP COMPASS
    - Caguas, PR

    - The passenger headrest of my 2012 Jeep Compass Limited deployed while the car was in motion on the highway with no reason to deploy. Yes, the component is available for inspection. - This created a distraction to the driver that could have resulted in an accident and also could have injured the passenger. - The dealer mentioned that the issue has happened to other cars, but in my case they could not help me because my car is not under warranty. They told me they could not assist and requested I call Jeep Customer Care. - Jeep Customer Care replied ""We have review the information on your case and sadly found that we are unable to offer any assistance with the head restraint repair." - The vehicle component has not been inspected. - No warning lights, messages or symptoms of the problem

    Source: NHTSA WEB SITE
  • 2012 JEEP COMPASS
    - Rochester, NY

    The rear suspension crossmember and suspension control arm rotted out on my 2012 Jeep Compass. Also, cross member cracked. Two repair shops inspected the damage and told me that I should be very careful driving the vehicle to get it repaired because there wasn't much hold the rear wheel on. They both said that the problem cause cause a catastrophic failure, which would lead to the rear wheel falling off. At highway speeds this might cause a serious accident. Both repair shops also said they have seen a lot of Jeeps with this type of rust damage. The steel used for the components must have been inferior or the factory rust protection on these components was inadequate. There are probably thousands of older jeep models (Compass, Patriot, etc.) driving around in a dangerous condition. The only warning that I got was a slight squeaking noise when I went over bumps. The sound would be fairly normal for an eleven year old vehicle. But, I decided to get under the car and spray some liquid lubricant to try to eliminate the squeak. The crack in the crossmember was up high on the underside of the car and it was difficult to see. Luckily, I noticed that the component was entirely cracked in two pieces. The second repair shop told me that Jeep extended the warranty on the components to 10 years. This was due to the large number of similar issues reported. Although the 10 year period ran out in my case in September 2022, I still plan to contact Jeep to see if they will reimburse me for a portion of the repair. But, I believe that a recall should be issued before some Jeep owner is seriously injured due to this problem. The repair cost is in the thousands of dollars. I have attached a photo showing the crack in the crossmember.

    Source: NHTSA WEB SITE
  • 2012 JEEP COMPASS
    - Virginia Beach, VA

    The passenger active restraint headrest exploded spontaneously. The vehicle was not in any accident. I happen to notice one morning that the headrest was deployed due to no known issue. Appears this has happened to numerous other people and not sure why this make/model issue has not come under a manufacturers safety recall.

    Source: NHTSA WEB SITE
  • 2012 JEEP COMPASS
    - Gwynn Oak, MD

    BRAKE LIGHT IN DASH WOULD COME ON AND OFF THEN GO OUT FOR A DAY OR SO AND THEN WILL STAY ON ALL THE TIME. ALSO SEATBELT LIGHT IS ON AND WONT GO OFF.

    Source: NHTSA WEB SITE
  • 2012 JEEP COMPASS
    - North Adams, MA

    The contact owns a 2012 Jeep Compass. The contact stated while having a routine check on the vehicle by an independent mechanic, the mechanic stated that the front and rear subframe of the vehicle was extremely rusted. The vehicle was taken to the dealer and the dealer replaced the crossmember of the front and rear subframe. The manufacturer was contacted, and the manufacturer stated that the extended warranty had expired. The failure mileage was 63,513. The contact stated that the vehicle has been repaired.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 JEEP COMPASS
    - Philadelphia , PA

    This vehicle has shut down while on the street & on the dangerous highway with vehicles behind me. It wouldn’t start back up either I had to keep playing with the key or try starting it & it wouldn’t turn over

    Source: NHTSA WEB SITE
  • 2012 JEEP COMPASS
    - Dingmans Ferry, PA

    The contact owns a 2012 Jeep Compass. The contact stated upon taking the vehicle to an independent mechanic for inspection prior to a road trip, he was informed that the rear cross members were severely corroded and had holes. The vehicle was then taken to the dealer where it was diagnosed that the rear cross members needed to be replaced. The dealer also informed the contact that he had to pay for a diagnostic test and the repair because the VIN was not included in TSB Number: 23-007-17. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact that the dealer could repair the vehicle under the TSB; however, the dealer declined. The failure mileage was approximately 78,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE